
Review Summary
2018-04-03T20:00:00
Call to tech support figured it out. Had to change the fuser. It worked It was that easy. Thanks.
hananr
2014-04-13T20:00:00
Just wanted to share that I experienced the same creasing issue as well, and it turns out it was because folks were feeding coated inkjet paper into this machine. We have two of these machines and both fusers were destroyed in one day due to this issue. Once I let folks know what the issue was, we've been going for 3 years or so with no problems.
markatcristorey
2011-08-28T20:00:00
This printer has been a disaster since we bought it (it's relatively brand new as a printer line as I write this. In particular, this fuser suddenly gets a "crease" in roller that then translates onto every printed sheet, making prints unusable. The first time we ordered the fuser, it took 2 months of back order to even get it (our printer was out of operation basically). The replacement unit has the SAME issue within 4 weeks of light use. Definitely a product defect.
PlanetRich
5130CDN and C5765DN Color Laser Printers
Laser
884116017813
The printer works
By hananr
Call to tech support figured it out. Had to change the fuser. It worked It was that easy. Thanks.
Dell genuine N856N fuser 110 Volt delivers excellent print quality, sharp images and text for 100000 pages.