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Questions & Answers

Reviews about this item

Review Summary

2023-02-06T19:00:00

Rated 5 out of 5

HP is Awesome!

Easy to get answers to my questions and easy to place orders.

Jvirgin

2022-03-15T20:00:00

Rated 1 out of 5

HP Sold us this warranty that was invalid

HP Sold us this warranty that was invalid for the machine.

N408

2021-05-09T20:00:00

Rated 5 out of 5

Clear Sharp Printing

Purchased a month ago to replace an older plotter. HP T830 print clarity and sharp images. Extremely happy with the new plotter, not sure why we wanted to so long to replace.

Golfing

HP Service Care Pack Specifications

  • Compatibility

    DesignJet T830 36" Multifunction Printer

  • Coverage period

    5 Year

  • Response Time

    Next Business Day

  • Coverage window

    Standard workdays - 9 hours

  • Place of service

    On-site

About HP Service Care Pack

FEATURED REVIEWS

HP is Awesome!

By Jvirgin

Easy to get answers to my questions and easy to place orders.

Clear Sharp Printing

By Golfing

Purchased a month ago to replace an older plotter. HP T830 print clarity and sharp images. Extremely happy with the new plotter, not sure why we wanted to so long to replace.

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

HP Service Care Pack Features

  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials included
  • Firmware updates for selected products
  • Choice of coverage windows
  • Choice of onsite response times for hardware support
  • Escalation management
  • Access to electronic support information and services
  • Maintenance kit replacement

Key Features

  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials included
  • Firmware updates for selected products
  • Choice of coverage windows
  • Choice of onsite response times for hardware support