LG 49WL95C-WY 49" 32:9 UltraWide Dual QHD Curved IPS LED Monitor, Built-In Speakers

2024-10-01T20:00:00

It's a great monitor when it's working properly. I have the same problem as reported on here as well as poor LG support experience. It's really frustrating since I paid a lot of money for this monitor. I too am experiencing the monitor randomly flickering when connected via USB-C, it used to be flickering when any of the supplied cables were used. Now I have to use the HDMI cable that was supplied with the monitor and a HDMI to USB-C adapter for it to work. When I called LG, they did not know what to do and gave me solutions that were listed on their screen. I called LG right before my warranty was up and they told me to ship back in the original box, well I don't have that box anymore! And now now it's out of warranty with LG, luckily I've bought extended warranty through ABT but they cannot resolve the issue either. So what can I do now? I've used the USB-C cable on three different computers and it flickered with each one! I've also updated the monitor software as well as changed the default settings on the monitor. I searched the LG site for a "LG certified USB-C cable" and I was unsuccessful with that too. FYI - this issue started on the first day I took it out of the box and I lived with it for a while until I grew frustrated.

Sven9550

Originally posted at

2024-09-29T20:00:00

Great monitor. I am sure they were lol'ing when they said that it had rich bass. Not expecting much from onboard speakers, but saying that they have rich bass is a very far stretch. Sounds like music from a tin can to be honest. Other than that, the monitor performs well. Does randomly flash from time to time.

Matte242

Originally posted at

2024-08-18T20:00:00

The screen is beautiful. Running it over USB-C I can fit just tons and tons of information on it. I've had this for a couple years, for the most part it is really nice. It's my primary monitor for work, and is connected currently to a MacBook Pro M3 Max over USB-C. For the most part I'm pretty satisfied. Only real issue I've had is the frequently reported problem with Macs where the screen will blank out. It doesn't do it all the time, but it does do it somewhat frequently. (It blanked out while I was writing this review...). It will go black (but with the backlight still on) for about 5-10 seconds at a time. Does this maybe 3-4 times a day. So it's not the end of the world. 30-40 seconds of blackout per day, maybe up to a minute. But when you have a $1300+ monitor doing this, with no recourse, no help, it's pretty frustrating. I have tried 3 different laptops with this, multiple USB-C cables and gotten the same result. The best result I've had is with the latest USB-C cable which is extremely high speed. That takes the blackout down to about 5 seconds. Previously it was 15-20 seconds. Connecting the monitor another way (HDMI, DP) isn't really an option - the resolution I want can't be achieved with those methods. LG support is absolutely no help with this. Not only do they not know the features and components of this monitor, they have no understanding of how the underlying video tech works, don't listen to what you're saying, just all around poor support experience. There's no path to getting someone with more knowledge. Example: LG: "do X on your monitor." Me: "My monitor doesn't have that setting;" "You have to do this." "But my monitor doesn't have that." "I don't know what to tell you." Example 2: Me: "My monitor blanks out for a 5-10 seconds occasionally but the backlight stays on." LG: "Is the power on?" Me: "the backlight requires power, and is still on when it blanks out." LG: "your outlet is bad" There are never any updates. The LG OSD app is the only way to provide updates. The crazy thing is, it will indicate there's a firmware update, but then say "you're up to date". Once again, LG support is no help. Me: "What firmware version should my monitor be running?" LG: "The OSD app knows this" Me: "Can't you tell me the version" LG: "It's only in the app" Me: "Ok - here are the three version numbers the app reports. Are these current?" LG: "I don't know" This information cannot be found on the LG website or anywhere else. I suppose I shouldn't be surprised. The LG support organization is not known for being good and they don't care that's what people think either. I think the individual techs I have talked to want to be able to provide an answer, but they aren't well-trained and don't have the tools to provide help. Would be a frustrating job, honestly. Bottom line: Monitor is beautiful. Support is terrible. If you can live with the frustration (and I have for 2 years) then jump in. Otherwise, look elsewhere.

DadOf6NY

Originally posted at

2024-01-30T19:00:00

LG is knowingly selling this product with comparability issues with both Mac and 40 series nvidia cards but will refuse to replace because of a scratch that happened during transit of the unit. When the only reason the unit needed to be transported because of the connection issues. Screen still works but will not replace or fix anything if this is the case. I find this completely unreasonable and are looking to steal your money on at $1300 monitor. Customer service is also slow to respond and unwilling to work with.

Remi1234

Originally posted at

2023-10-24T20:00:00

Avoid this monitor at all costs. This monitor started to have dead pixels problem after months of use. After spending nearly two weeks convincing LG US support that the monitor is indeed covered under warranty, they now won't swap due to insufficient inventory. LG support now wants it to be shipped to them for repairs. This is the worst customer service for business-grade hardware I've seen.

dsyr

Originally posted at

2023-09-30T20:00:00

Happy with this overall. The curve took a little getting used to, but it's great having one large screen rather than three monitors!

AngMan

Originally posted at

2023-08-30T20:00:00

3bert's review is 100% correct. The monitor is not reliable when connected to a Mac over USB-C. This is extremely disappointing as its one of the few monitors in its class that specifically lists Mac compatibility w/ USB-C Power Delivery. LG support is absolutely terrible. They have no ability to escalate you to a higher tier of support or even understand the issue being reported right here on their website. What a waste of time and money.

cjisndenial

Originally posted at

2023-08-03T20:00:00

Overall, this monitor is pretty amazing. All of the typical image quality features are solid: brightness, contrast, saturation, color matching, etc. It works great for creative purposes, like photo and video editing. However, given the price, I can't give a five-star review with some of the shortcomings. On several of my Mac computers, it randomly blacks out for a couple seconds every couple of hours. I've tried numerous cables and multiple Macs of varying chip architecture (e.g. Intel, M1, M2, etc), so it seems likely related to something with the monitor. Also, there are infrequent times where I have to power cycle because the control button in the back will stop being responsive. (Bear in mind that I'm using it with a two computer setup, so I change input sources multiple times a day. Maybe it's too much for the unit to handle?) Also, it seems a bit sketchy with how well it responds to monitor control over DDC/CI protocol. I couldn't get the native LG software to work, but use third party ones with pretty good luck! Lastly, I highly leverage it's use as a KVM of sorts. I have USBs and audio connected that all feed from a Thunderbolt connected device. At times, audio stops passing through until I do a power cycle.

3bert

Originally posted at

2023-06-25T20:00:00

Bought this as my daughter works from home and this is so beneficial. Easy to set up multiple windows and pic in pic and multiple computers can be hooked up at same time. Best monitor I ever bought.

PSGill

Originally posted at

2023-06-09T20:00:00

Easy to setup - just plug n play on both Mac & Windows with USB-C and HDMI. Resolution is extremely good a the screen real estate saves so much time in multi-tasking.

Aar1

Originally posted at

2023-05-25T20:00:00

I bought LG 49WL95C-WE 49 INCH 32:9 ULTRAWIDE DUAL QHD IPS CURVED LED MONITOR WITH HDR10 and had to send it in for warranty repair because the KVM would not work as it was advertised. Still do not have it back.

49WL95C W.

Originally posted at

2023-05-11T20:00:00

This monitor is a great monitor for working purposes. It replaced the 3 monitors I was using before and works great for my needs. The only things I noticed: it is a bit wobbly when the table it sits on is not perfectly stable. The internal sound is not good for music or such

EricM2707

Originally posted at

2023-03-03T19:00:00

Huge beautiful display. Joystick nicer than buttons but would be better on bottom Vs back Some quirks with usb hub, display power savings Replaced two 27" flat displays, though I still use one in portrait mode and occasionally the other. I use for work- many documents ant one time. open at one time. Sometimes

MMmmm7

Originally posted at