LG TONE Ultra Alpha HBS-830 Bluetooth Wireless Stereo Headset with Dual MEMS Microphones, White

SKU: LOT830ACSWHI

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Reviews about this item

Review Summary

2024-10-28T20:00:00

Rated 5 out of 5

Noooooo!

The quality comfort and sound of these headphones is amazing. I wish they did not discontinue them.

Kd420

2023-11-16T19:00:00

Rated 5 out of 5

Wireless Headphones

I purchased these two years ago and still use them to this date! The battery olives is far better than any headphones I've ever used.

Fahad271

2022-11-04T20:00:00

Rated 4 out of 5

Love

So far so good. I purchased my headphones a year ago and they are still working. I just wish I could hear my notifications when I have them on but other than that I love them and I always use them...hands free!!!

Ayobaby

2022-11-04T20:00:00

Rated 3 out of 5

Only Lasted 13 Months

It was great for a year. Then it broke after 13 months. They used to last 3-4 years.

Morgan F.

2022-10-15T20:00:00

Rated 5 out of 5

Please don't stop making this.

There is people like me that don't like the new ones

Jr2030x

2022-10-06T20:00:00

Rated 4 out of 5

I love my lg headset. Works well, except if you sweat a lot, but after some time the neck band gets weak. This leads to the wires breaking some then the sound isn't as good as it was. Still works with less volume. Very convenient for a busy person that needs both hands to work and still take calls or listen to music!

Alt2020

2021-12-30T19:00:00

Rated 1 out of 5

Horrible!

I bought this a month ago and 50% of the time people can't understand what I'm saying because it sounds muffled.

Angry S.

2021-12-02T19:00:00

Rated 1 out of 5

why does LG headset support suck? bad features now

my wife and i used LG headsets for 6 years, but now they are sucking more. no tech specs, tech support has no clue when you call, they can NOT find tech specs for features, they say walmart site has the features, NOISE CANCELLING feature is NO longer on comparison and big buttons are gone, dumb friggen company, clueless!!!! used to be great, suck now

Angry n.

2021-05-10T20:00:00

Rated 1 out of 5

Don't Waste Your Money

We bought the HBS-830 two months ago. They keep cutting out while using MS Teams during calls, either the sound or microphone. The microphone quality is very poor. Everyone complains they can't hear me and I go in and out. My work bought me a second pair thinking the first set was defective. The second set has the same issues. We'll be returning them.

harebear

2021-03-14T20:00:00

Rated 1 out of 5

not great

my wife gave me these for Christmas . I had a pair of LG head head sets before but they got wet and stopped working but the sound and quality were great so she bought me the HSB-830 . What I got was good sound but the people i was speaking to could not hear me .

Lou L.

2021-03-12T19:00:00

Rated 1 out of 5

Broken

I loved them while they worked, fit great, quality sound. I got these as a Christmas present. It is now early March and they do not work. I read other reviews and seen this is common.

John 4.

2021-02-02T19:00:00

Rated 4 out of 5

Bought about a month ago, love headphones but battery life is not 15 hours

Mseng290

2020-09-30T20:00:00

Rated 3 out of 5

Retractable = easily broken

I shouldn't be replacing these after only six months. The sound quality is good. Battery life is wonderful. The collar design keeps it from falling out of my ears as I constantly move around. The retractable bit leaves a lot to be desired. They have to be fully extended to retract and now I can't hear anything out of the left side because the wire loosened from having to gently pull on them daily.

NicknameAlreadyUsed575337

2020-07-10T20:00:00

Rated 4 out of 5

Favorite headset- but one side went dead.

This is my favorite style of headset for work phone calls, plus walking outside & on the treadmill. I've had 2 sets over the years & on both, one side went dead. I want to order another. Can I get an extended warranty? Thanks!

Susan B.

2020-04-14T20:00:00

Rated 1 out of 5

No one can hear me.

This is my 4th pair of LG headsets. The first one I owned 2 years, the second one 4 years and it still works, better than these. I bought my first set of 830s and returned them thinking the seller sent me defected ones because no one could hear me clearly. However I bought a new pair to replace those and still the same thing no one can hear me this is extremely frustrating when you are spending this kind of money on a headset. I'm now out shipping, restocking fees, time and energy. Very disappointed in LG.

Tyshima

2020-03-31T20:00:00

Rated 1 out of 5

Not worthy

Call quality is horrible compared to my other LG neckbands. I had to replace my last pair bc one earbud stopped working. Thought this time I’d try this model, now wishing I had replaced my old pair.

Shae

2020-03-03T19:00:00

Rated 4 out of 5

Great features

I bought these a year ago n very happy with them and would recommend them to my friends.

Jesse68

2020-02-29T19:00:00

Rated 3 out of 5

Not a fan of the redesign

I have been using the LG Tone HBS-820 for a few years now. When I recently purchased the 830s, I was surprised to see that the buttons for skipping tracks had been removed. I understand how to use the features *now* but I thought the 820 design was better. I liked thinking of it as "phone-left" "music-right". Now I would have to think about how long to hold down a button to accomplish what used to happen in a fraction of a second. I went to eBay so I could go back to the 820, and gave the 830 to my son who needed it primarily for phone use. That's a workable solution, but I wish I hadn't had to make the decision or spend the extra money.

DLThune

2020-02-28T19:00:00

Rated 3 out of 5

Great sound and sleek design.

I purchased around black Friday. My problem is I'm not able to make out going calls. By pressing the buttons and saying a name. I need that feature, I'm a driver.

Shanda65

2020-02-20T19:00:00

Rated 2 out of 5

LG Head band

Good sound but not good for speaking. People complain my voice is not clear.

Walter

2020-02-09T19:00:00

Rated 2 out of 5

Let earbud no longer retracts

I purchased this headset about 6 months ago. For the most part my experience with it has been positive. The sound is decent. They fit around my neck nicely so they are easy to take with me. However, the other day the right earbud stopped retracting. The sound still works on that side but it won’t retract back into the headset. There is no way that I should have to replace this after just six months.

DudesDad

2020-02-06T19:00:00

Rated 5 out of 5

Once I learned how to use the features it’s great

I am delighted I bought it because it operates at a greater distance and connects faster

RobNclt

2020-02-04T19:00:00

Rated 5 out of 5

Great over all

I got these as a gift at first didn’t like them. But after using them they are great I wear them at the gym and throughout the day I forget they are even on my knock. And because of that I have had these the longest of any head phones feel like I’ll never lose them cause I can keep them around my neck. Not super loud but good enough great headphones favorites I ever had.

Jon718

2020-01-28T19:00:00

Rated 1 out of 5

audio is lost after a short time

I purchased this LGHBS830 originally in Nov 2019 it seemed to work fine at first but then it stopped I thought it was deffective so I returned the device to BJ's where I purchased it they were so kind and replaced it immediately. I took it home and paired and connected it to my laptop sucessfully. lasted a few hous but then I couldn't hear anything. I disconnected it and reconnected still nothing. I removed it still nothing. If I shut down the laptop and restart it and pair the device and reconnect it works for a short time and then gone again. So I called customer support which is no easy task. They informed me that they could not waranty the device because it had already been replaced. and their only suggestion was to go to BJ's and get the original device and they would gladly replace it I am sure that I am not the only person to have this difficulty. It must be a software or firmware upgrade that needs to be done. Any help would be appreciated.

Richard123456

2020-01-08T19:00:00

Rated 4 out of 5

After some tweaks, excellent product

I was gifted this earbuds last Christmas. Music and calls has excellent quality and comfortable around the neck, but people were saying that I sounded muffled when talking. After some checking, I downloaded the LG Tone & Talk on my smartphone. The software detected the device, applied a software/firmware update, and after checking settings, noticed the equalizer was set on Bass, change it to normal. After that, no more muffled voice!! Working great after that.

pcman7227

2019-12-20T19:00:00

Rated 2 out of 5

They don't last

I am back to using my plugins because after spending over $150 on these, they went out. Wasted money! And completely let down by the brand.

Gwendeezie

2019-12-01T19:00:00

Rated 5 out of 5

4 years later.... AMAZING!

The best model of the LG tone brand. Last forever. I only charge them once every week or two. I wear them every day, and fit perfect under 90% of my collard shirts. I thought the wire looked super thin, but they still pull and retract great with great sound.

Dble r.

2019-11-23T19:00:00

Rated 5 out of 5

Love these!

I love these headphones. This was the first pair of wireless headphones I have loved. They fit great and the battery life is great. Their sound quality is awesome. I have never had an issue with them for phone calls either.

Girlspolo

2019-11-12T19:00:00

Rated 4 out of 5

Loud and comfortable.

First thing that you notice about those headsets is very light weight, its so light you can basicly forget you wear it on ur neck. It doesnt roll, twist or turn while you wearing it , and has easy accesible buttons. Connecting/pairing to iphone or computer is very easy and fast but when i tried to cennect to android phone it made me download app called "LG Tone & talk" which is a little bit annoying. Very happy with quality of the sound, i think its one of best i tried so far and has pretty powerfull bass range considering how small they are. You can put the headsets on the desk and still hear clearly. Battry last long easly goes through long day at work without the need to charge it. When you pouse music or movie it feels like it goes into some sort of power save/sleep mode till you play again or receive call. Retractable ear buds its one of my favorite features but needs a little bit of improvement. When you pull it fast it gets stuck about half way. Wire thats being retracted is very thin and feels that it could break over time. Signal range is decent i can play music from my computer go bathroom and wont lose connection. Earbuds are comfortable, fit my easr good and dont cause pain or discomfort. Overall im happy with the quality of the headsets.

monika82

2019-11-10T19:00:00

Rated 5 out of 5

Extra comfy!

I didn't think I would care for around the neck headphones, but then I tried the LG TONE Ultra a! I love the ease and comfort of having the earbuds either in your ear or retracted in the neck piece. Feel a vibration around your neck and answer with ease and clarity with dual microphones. The battery life is amazing only needed to plug it in every couple of days and it's usually on from the time I leave home until I come home in the evening with moderate phone use.

Raiderfanuno

LG TONE Ultra Alpha HBS-830 Specifications

  • Bluetooth Specifications

    V 5.0 (Headset/Hands-Free/A2DP/AVRCP)

  • Battery

    Battery 3.7V / 210mAh, Lithium-ion polymer

  • Standby Time

    Up to 15 days

  • Talk Time

    Up to 13 hours

  • Music Play Time

    Up to 15 hours

  • Charging Time

    Approximately 2 hours

  • Rated Input Voltage

    DC 4.75V - 5.3V, 400mA

  • Operating Temperature

    -10 to 50 deg. C (14 to 122 deg. F)

  • Operating Frequency

    2402 MHz to 2480 MHz

  • Dimensions (WxLxH)

    5.7 x 6.7 x 0.7" (14.48 x 17.02 x 1.78cm)

  • Weight

    1.4 oz (39.69g)

  • UPC Code

    815425020744

About LG TONE Ultra Alpha HBS-830

FEATURED REVIEWS

Extra comfy!

By Raiderfanuno

I didn't think I would care for around the neck headphones, but then I tried the LG TONE Ultra a! I love the ease and comfort of having the earbuds either in your ear or retracted in the neck piece. Feel a vibration around your neck and answer with ease and clarity with dual microphones. The battery life is amazing only needed to plug it in every couple of days and it's usually on from the time I leave home until I come home in the evening with moderate phone use.

Like them

By Prusnak4

I got this product so I could use them around the house while I’m cleaning or working. My husband is a truck driver and sometimes is away from home for awhile and it makes cleaning and talking on the phone easy. They work well with sound. I can hear whoever I’m talking to clear. My only complaint is if you have too much background noise it can be hard for the person you are talking to hear you well.

Enjoy high quality audio and remarkable voice clarity with the new LG TONE Ultra Alpha. As a premium Bluetooth wireless stereo headset, the new LG TONE Ultra Alpha is perfect for on-the-go listening with retractable earbuds, dual MEMS microphones and Advanced Quad-Layer Speaker Technology.

LG TONE Ultra Alpha HBS-830 Features

  • Advanced Quad-Layer Speaker Technology for balanced audio and less distortion
  • Dual MEMS Microphones - two microphones deliver voice clarity for clear conversation
  • Retractable Wire Management - slim and sleek design with retractable wire management technology
  • Modest and Timeless Design - embodies sophistication and simplicity

What's in the box:

  • LG TONE Ultra Alpha HBS-830 Bluetooth Wireless Stereo Headset
  • Micro USB Charging Cable (AC Adapter Head Not Included)
  • Set of Extra Ear Gels (Small)
  • User Manual
  • LG 1 Year Limited Warranty