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Review Summary
2024-10-28T20:00:00
The quality comfort and sound of these headphones is amazing. I wish they did not discontinue them.
Kd420
2023-11-16T19:00:00
I purchased these two years ago and still use them to this date! The battery olives is far better than any headphones I've ever used.
Fahad271
2022-11-04T20:00:00
So far so good. I purchased my headphones a year ago and they are still working. I just wish I could hear my notifications when I have them on but other than that I love them and I always use them...hands free!!!
Ayobaby
2022-11-04T20:00:00
It was great for a year. Then it broke after 13 months. They used to last 3-4 years.
Morgan F.
2022-10-15T20:00:00
There is people like me that don't like the new ones
Jr2030x
2022-10-06T20:00:00
I love my lg headset. Works well, except if you sweat a lot, but after some time the neck band gets weak. This leads to the wires breaking some then the sound isn't as good as it was. Still works with less volume. Very convenient for a busy person that needs both hands to work and still take calls or listen to music!
Alt2020
2021-12-30T19:00:00
I bought this a month ago and 50% of the time people can't understand what I'm saying because it sounds muffled.
Angry S.
2021-12-02T19:00:00
my wife and i used LG headsets for 6 years, but now they are sucking more. no tech specs, tech support has no clue when you call, they can NOT find tech specs for features, they say walmart site has the features, NOISE CANCELLING feature is NO longer on comparison and big buttons are gone, dumb friggen company, clueless!!!! used to be great, suck now
Angry n.
2021-05-10T20:00:00
We bought the HBS-830 two months ago. They keep cutting out while using MS Teams during calls, either the sound or microphone. The microphone quality is very poor. Everyone complains they can't hear me and I go in and out. My work bought me a second pair thinking the first set was defective. The second set has the same issues. We'll be returning them.
harebear
2021-03-14T20:00:00
my wife gave me these for Christmas . I had a pair of LG head head sets before but they got wet and stopped working but the sound and quality were great so she bought me the HSB-830 . What I got was good sound but the people i was speaking to could not hear me .
Lou L.
2021-03-12T19:00:00
I loved them while they worked, fit great, quality sound. I got these as a Christmas present. It is now early March and they do not work. I read other reviews and seen this is common.
John 4.
2021-02-02T19:00:00
Bought about a month ago, love headphones but battery life is not 15 hours
Mseng290
2020-09-30T20:00:00
I shouldn't be replacing these after only six months. The sound quality is good. Battery life is wonderful. The collar design keeps it from falling out of my ears as I constantly move around. The retractable bit leaves a lot to be desired. They have to be fully extended to retract and now I can't hear anything out of the left side because the wire loosened from having to gently pull on them daily.
NicknameAlreadyUsed575337
2020-07-10T20:00:00
This is my favorite style of headset for work phone calls, plus walking outside & on the treadmill. I've had 2 sets over the years & on both, one side went dead. I want to order another. Can I get an extended warranty? Thanks!
Susan B.
2020-04-14T20:00:00
This is my 4th pair of LG headsets. The first one I owned 2 years, the second one 4 years and it still works, better than these. I bought my first set of 830s and returned them thinking the seller sent me defected ones because no one could hear me clearly. However I bought a new pair to replace those and still the same thing no one can hear me this is extremely frustrating when you are spending this kind of money on a headset. I'm now out shipping, restocking fees, time and energy. Very disappointed in LG.
Tyshima
2020-03-31T20:00:00
Call quality is horrible compared to my other LG neckbands. I had to replace my last pair bc one earbud stopped working. Thought this time I’d try this model, now wishing I had replaced my old pair.
Shae
2020-03-03T19:00:00
I bought these a year ago n very happy with them and would recommend them to my friends.
Jesse68
2020-02-29T19:00:00
I have been using the LG Tone HBS-820 for a few years now. When I recently purchased the 830s, I was surprised to see that the buttons for skipping tracks had been removed. I understand how to use the features *now* but I thought the 820 design was better. I liked thinking of it as "phone-left" "music-right". Now I would have to think about how long to hold down a button to accomplish what used to happen in a fraction of a second. I went to eBay so I could go back to the 820, and gave the 830 to my son who needed it primarily for phone use. That's a workable solution, but I wish I hadn't had to make the decision or spend the extra money.
DLThune
2020-02-28T19:00:00
I purchased around black Friday. My problem is I'm not able to make out going calls. By pressing the buttons and saying a name. I need that feature, I'm a driver.
Shanda65
2020-02-20T19:00:00
Good sound but not good for speaking. People complain my voice is not clear.
Walter
2020-02-09T19:00:00
I purchased this headset about 6 months ago. For the most part my experience with it has been positive. The sound is decent. They fit around my neck nicely so they are easy to take with me. However, the other day the right earbud stopped retracting. The sound still works on that side but it won’t retract back into the headset. There is no way that I should have to replace this after just six months.
DudesDad
2020-02-06T19:00:00
I am delighted I bought it because it operates at a greater distance and connects faster
RobNclt
2020-02-04T19:00:00
I got these as a gift at first didn’t like them. But after using them they are great I wear them at the gym and throughout the day I forget they are even on my knock. And because of that I have had these the longest of any head phones feel like I’ll never lose them cause I can keep them around my neck. Not super loud but good enough great headphones favorites I ever had.
Jon718
2020-01-28T19:00:00
I purchased this LGHBS830 originally in Nov 2019 it seemed to work fine at first but then it stopped I thought it was deffective so I returned the device to BJ's where I purchased it they were so kind and replaced it immediately. I took it home and paired and connected it to my laptop sucessfully. lasted a few hous but then I couldn't hear anything. I disconnected it and reconnected still nothing. I removed it still nothing. If I shut down the laptop and restart it and pair the device and reconnect it works for a short time and then gone again. So I called customer support which is no easy task. They informed me that they could not waranty the device because it had already been replaced. and their only suggestion was to go to BJ's and get the original device and they would gladly replace it I am sure that I am not the only person to have this difficulty. It must be a software or firmware upgrade that needs to be done. Any help would be appreciated.
Richard123456
2020-01-08T19:00:00
I was gifted this earbuds last Christmas. Music and calls has excellent quality and comfortable around the neck, but people were saying that I sounded muffled when talking. After some checking, I downloaded the LG Tone & Talk on my smartphone. The software detected the device, applied a software/firmware update, and after checking settings, noticed the equalizer was set on Bass, change it to normal. After that, no more muffled voice!! Working great after that.
pcman7227
2019-12-20T19:00:00
I am back to using my plugins because after spending over $150 on these, they went out. Wasted money! And completely let down by the brand.
Gwendeezie
2019-12-01T19:00:00
The best model of the LG tone brand. Last forever. I only charge them once every week or two. I wear them every day, and fit perfect under 90% of my collard shirts. I thought the wire looked super thin, but they still pull and retract great with great sound.
Dble r.
2019-11-23T19:00:00
I love these headphones. This was the first pair of wireless headphones I have loved. They fit great and the battery life is great. Their sound quality is awesome. I have never had an issue with them for phone calls either.
Girlspolo
2019-11-12T19:00:00
First thing that you notice about those headsets is very light weight, its so light you can basicly forget you wear it on ur neck. It doesnt roll, twist or turn while you wearing it , and has easy accesible buttons. Connecting/pairing to iphone or computer is very easy and fast but when i tried to cennect to android phone it made me download app called "LG Tone & talk" which is a little bit annoying. Very happy with quality of the sound, i think its one of best i tried so far and has pretty powerfull bass range considering how small they are. You can put the headsets on the desk and still hear clearly. Battry last long easly goes through long day at work without the need to charge it. When you pouse music or movie it feels like it goes into some sort of power save/sleep mode till you play again or receive call. Retractable ear buds its one of my favorite features but needs a little bit of improvement. When you pull it fast it gets stuck about half way. Wire thats being retracted is very thin and feels that it could break over time. Signal range is decent i can play music from my computer go bathroom and wont lose connection. Earbuds are comfortable, fit my easr good and dont cause pain or discomfort. Overall im happy with the quality of the headsets.
monika82
2019-11-10T19:00:00
I didn't think I would care for around the neck headphones, but then I tried the LG TONE Ultra a! I love the ease and comfort of having the earbuds either in your ear or retracted in the neck piece. Feel a vibration around your neck and answer with ease and clarity with dual microphones. The battery life is amazing only needed to plug it in every couple of days and it's usually on from the time I leave home until I come home in the evening with moderate phone use.
Raiderfanuno
V 5.0 (Headset/Hands-Free/A2DP/AVRCP)
Battery 3.7V / 210mAh, Lithium-ion polymer
Up to 15 days
Up to 13 hours
Up to 15 hours
Approximately 2 hours
DC 4.75V - 5.3V, 400mA
-10 to 50 deg. C (14 to 122 deg. F)
2402 MHz to 2480 MHz
5.7 x 6.7 x 0.7" (14.48 x 17.02 x 1.78cm)
1.4 oz (39.69g)
815425020744
Extra comfy!
By Raiderfanuno
I didn't think I would care for around the neck headphones, but then I tried the LG TONE Ultra a! I love the ease and comfort of having the earbuds either in your ear or retracted in the neck piece. Feel a vibration around your neck and answer with ease and clarity with dual microphones. The battery life is amazing only needed to plug it in every couple of days and it's usually on from the time I leave home until I come home in the evening with moderate phone use.
Like them
By Prusnak4
I got this product so I could use them around the house while I’m cleaning or working. My husband is a truck driver and sometimes is away from home for awhile and it makes cleaning and talking on the phone easy. They work well with sound. I can hear whoever I’m talking to clear. My only complaint is if you have too much background noise it can be hard for the person you are talking to hear you well.
Enjoy high quality audio and remarkable voice clarity with the new LG TONE Ultra Alpha. As a premium Bluetooth wireless stereo headset, the new LG TONE Ultra Alpha is perfect for on-the-go listening with retractable earbuds, dual MEMS microphones and Advanced Quad-Layer Speaker Technology.