2023-02-28T19:00:00
Rated 1 out of 5
Lenovo bundled software failure - DO NOT BUNDLE
READ THE OTHER REVIEWS - I received my new laptop, followed all instructions, activated windows and the preinstalled word app - despite paying for office 2021 home and student edition - NO CODE, NO INSTRUCTIONS ON HOW TO INSTALL and NO LENOVO SUPPORT. After jumping through all the tech support hoops I was told... email another part of Lenovo! It's borderline misleading and deceptive to 'sell' a product that doesn't come with the laptop... awaiting Lenovo to advise on how to proceed - otherwise off to the consumer watchdog for a complaint...
Profoundly d.
Originally posted at
2023-02-23T19:00:00
Rated 1 out of 5
DO NOT PURCHASE
Bundled with my laptop. Lenovo failed to provide a product key or any way to activate the software. Spent hours on the phone.
Sara0987
Originally posted at
2023-02-23T19:00:00
Rated 1 out of 5
Never going to get it
I wish I had read the other review before adding this bundle to my laptop purchase - it has been two months and I still don't have a product key, still cannot use Microsoft Office, and I have gotten absolutely no assistance from Lenovo. They continue to push back that I need to activate an application I don't have, and insist Microsoft is to blame, but it is clear that Lenovo is the issue here. I was just told I can't even get a refund for this precut without having my entire order replaced, meaning I have to either send them my laptop back or eat the cost of their cash grab.
newly_disappointed
Originally posted at
2022-12-06T19:00:00
Rated 1 out of 5
Great software, if I ever get it...
Lenovo's "Electronic download" means they'll charge you for it, show on your order that you bought it but never give you anything except the longest run-around to try to get a product key to be able to use it.
IJustWantMoreThan5Days
Originally posted at
2022-11-20T19:00:00
Rated 1 out of 5
Good Luck trying to get it to work.
We purchased 4 copies when we purchased 4 new Thinkpads. We could not get it to activate. I spent 3 hours on with Microsoft to activate and they would not activate it without a product key. Lenovo says they no longer provide product keys. We also have paid extra premiere support for the laptops and it has been a joke so far. After spending 8 hrs on the phone between Microsoft and Lenovo. Look at somewhere else to purchase that might get you a working copy of the software.
Shawn50309
Originally posted at
2022-04-24T20:00:00
Pretty good but I wish this would include Access. Kind of expensive for only 4 products.
bigmac21
Originally posted at
2022-04-24T20:00:00
Pretty good but I wish this would include Access. Kind of expensive for only 4 products.
lev21
Originally posted at
