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Reviews about this item

Review Summary

2024-08-31T20:00:00

Rated 5 out of 5

Simply the best !

Easy to install Easy to use Excellent Protection Highly Recommend!! Thank you !!

Don S.

2024-08-14T20:00:00

Rated 5 out of 5

Nighthawk

Has worked great for years now. Still getting my money worth.

Rocco V.

2024-08-07T20:00:00

Rated 5 out of 5

Nighthawk

Super fast, steady and reliable. it is a larger unit, but has pivotal antennas, which makes it easy to fit in smaller places.

Adri

2024-07-28T20:00:00

Rated 4 out of 5

Pretty good modem/router combo

I got a message from Xfinity about a year ago saying I should upgrade my router/modem to achieve faster speeds and better service. After attempting an upgrade to one of Xfinity's suggested make/models, I returned to my Netgear Nighthawk X4S because it was more stable, reliable, and faster than the suggested

Jon P.

2021-08-16T20:00:00

Rated 5 out of 5

A great router

I have been using this router for over a year no problems works as great when I first bought it.

John F.

2021-07-27T20:00:00

Rated 1 out of 5

Xfinity Users Beware!

No Xfinity user should purchase this unit. There are numerous postings on the web about this cable modem router dropping WiFi on a regular basis. This requires a reboot each time to get WiFi service back. Support from Netgear and Xfinity just point fingers at each other and do nothing to resolve the issue while the consumer suffers..

DavidM1955

2021-07-25T20:00:00

Rated 5 out of 5

Great System, First Class Customer Service

This was a replacement for my previous Nighthawk that had issues. Customer Service was second to none at a quick replacement and no hassle return. System works incredibly.

Robert B.

2021-07-15T20:00:00

Rated 1 out of 5

Insanely bad

Upgraded my speeds to a package that required a 3.1 modem and decided to spend a lot on this device. From the start it never worked correctly, I never got the speeds I should have. A month or two in it quit working completely so I plugged in my older device to get back online. I got busy and by the time I got around to trying to troubleshoot it netgear won't support me past 90 days and best buy won't take it back so now I have a $350 paper weight that I should have returned immediately. And yes I know how to use the device, I work for as ISP and the replacement I just purchased from another brand for less $ works perfectly.

3gRich

2021-06-24T20:00:00

Rated 1 out of 5

Unreliable

Bought it yesterday WiFi keeps on disappearing, returning to place of purchase first thing tomorrow. Very disappointing

Mick5646

2021-06-24T20:00:00

Rated 4 out of 5

Okay modem

Spreading signal is so so, was waiting for a better service

Vlad

2021-06-20T20:00:00

Rated 3 out of 5

Great Router Until It Auto Loaded Firmware

Router worked great until it auto loaded a firmware update then it was rendered useless. Had to sit on the phone with support for 3 hours to convince them that it was a hardware issue in that I was not able to even do a factory reset. I understand the troubleshooting process but not being able to do a simple factory reset is an immediate red flag that there is an underlying hardware problem. It should not take 3 hours to determine that.

mmharris64

2021-06-10T20:00:00

Rated 1 out of 5

Product Support is Terrible!

j j Comcast pushed a firmware update that makes the modem essentially unusable. Many features don't work now (like static address reservation, attached devices, etc., and only certain devices can get an internet connection. Both Comcast Support and Netgear Support blame the other, and neither are willing to understand the problem. Netgear does not allow the owner to change the firmware!! **Be aware that you will be owning a device that can be modified by a third party, and that modification cannot be undone by you**.

Bob65

2021-05-30T20:00:00

Rated 1 out of 5

keeps dropping internet

i have to constantly unplugging the thing to get my internet back, netgear support is useless, they keep blaming xfinity an xfinity keeps blaming netgear. the user has nmo control over the firmware update, and i dont know why.

G.J2021

2021-05-13T20:00:00

Rated 5 out of 5

Love this box

So our nighthawk is really good. We enjoy the speeds it provides for us, and the fact it was very sensitive enough to noise on our cable line that Comcast needed to replace.

Ashley S.

2021-05-10T20:00:00

Rated 5 out of 5

Fantastic modem for higher tier speed

I have been using the C7800 for over a year now with Optimum and have had ZERO issues when it comes to the modem delivering service. Easy to setup, interface is easy to navigate, and delivers on speed both on ethernet and wifi? This is what a modem/router should be.

Ivory A.

2021-04-27T20:00:00

Rated 4 out of 5

Still new to it.

So far I like it. There?s some limitations in the settings. Speed is great within my network but my provider governs overall. Coverage is outstanding if mounted on the wall facing inwards centered between two floors. Excellent device. I gave 4 stars due to limited settings.

DrewBee

2021-03-30T20:00:00

Rated 1 out of 5

I'll try again, but is thing broken?

I installed the new unit but could not get it to work. I called spectrum, but they said they could not detect it ab being connected.

Joe N.

2021-03-29T20:00:00

Rated 5 out of 5

I am happy so far with the netgearhawk modem

This modem/router looks very smooth with its ability.

Nahil s.

2021-03-19T20:00:00

Rated 5 out of 5

NetGear NightHawk AC3200

it's an amazing product that delievers what it says that it does

JΞDΙ

2021-03-15T20:00:00

Rated 5 out of 5

Review of Nighthawk X4S

This was very easy to setup, works great and is very fast. Very pleased with this product, way better than the ISP unit.

Trevor S.

2021-02-28T19:00:00

Rated 3 out of 5

Good fairly

After so many tries and finally connect with Xfinity internet provider

Raymond S.

2021-02-18T19:00:00

Rated 2 out of 5

Not Very Good

The device has great wireless range, but it becomes unlocked from the cable channels and I have to re-boot it every few days. Not happy with the device.

Oldsouth

2021-02-09T19:00:00

Rated 3 out of 5

Great router but needs technical aupport

When working the Nighthawk X4S is tops. My only disappointment is if you are not a techie you must have Netgear Tech support. Mine was handling my entire 7100 square foot home....until I ran in to some signal issues

Al F.

2021-02-02T19:00:00

Rated 1 out of 5

Garbage

Bought this modem because my previous modem could only support 200mbps. I increased my interenet to 1 gig and purchased this. It's terrible! This modem is worse than my old one! I can hardly stay on a work call longer than 3 minutes before getting knocked off. Internet pages aren't downloading all the way and bf cannot play video games. After an hour on the phone with Netgear customer support, nothing fixed and they hung up on me and closed the case. Thick accent, could understand about 20% of what the gentleman was saying. Called back in, new case created, and better support person but all the same steps I previously did with no resolution again. For $350, this is a waste of money, time and energy.

jess46520983

2021-02-01T19:00:00

Rated 4 out of 5

good so far

just got refurbished(7800 modem let you know after its first year so far good

himanshu r.

2021-01-14T19:00:00

Rated 1 out of 5

Works great but keeps failing

It is fast ... when it?s working. BUT this is the second one we have had that stopped working right. It seems very unreliable. Netgear replaced it twice under warranty but i had to pay $29 for shipping each time. It stopped working about 4 months after I got it both times. I had them plugged into a really good surge protector with lan cable surge protection both times. Netgear said an automatic software update may not have loaded right. I am sorry I bought it and wished I had gotten something else. I would very much recommend you look at something else.

Pat

2021-01-07T19:00:00

Rated 5 out of 5

Awesome

Bestest and the Fastest Modem/Router combo. Took care of all the 30 devices my family has connected.

Allahyar M.

2021-01-07T19:00:00

Rated 5 out of 5

Router Review

Very happy with my purchase. Setup was quick and the router delivered internet without any issues to several equipments in two levels of my home. No lags or interruption in my internet coverage. Very happy with my purchase.

Roger S.

2020-12-28T19:00:00

Rated 5 out of 5

The best modem period

After going reading and going through a lots of reviews I decided to buy this model!

Safi M.

2020-12-28T19:00:00

Rated 5 out of 5

The best modem period

After reading and going through a lots of reviews I decided to buy this model!

Safi M.

Netgear C7800 Specifications

  • Number of Antennas

    4

  • Supported Protocols

    IPv6

  • RAM

    256 MB

  • Storage Capacity

    128 MB

  • Processor

    1.5 GHz Dual-Core

  • DOCSIS Support

    3.1

  • Wi-Fi Technology

    802.11ac

  • Modem

    32x8 CableLabs DOCSIS 3.1 Verified Modem

  • Wi-Fi Performance

    AC3200 (1000 Mbps + 2200 Mbps)

  • Wi-Fi Band

    Simultaneous Dual Band WiFi-2.4 & 5GHz

  • Number of Ethernet Ports

    Four (4) Gigabit Ethernet LAN ports

  • Number of USB Ports

    Two (2) USB 3.0 ports

  • Security

    Customized free URL to set up personal FTP server
    Guest network access-separate & secure
    Wi-Fi Protected Access (WPA/WPA2-PSK)
    Double firewall protection (SPI and NAT)
    Denial-of-service (DoS) attack prevention

  • System Requirements

    Cable broadband Internet service
    Microsoft Windows 7, 8, 10, Vista, XP, 2000, Mac OS or other operating systems running a TCP/IP network
    Microsoft Internet Explorer 5.0, Firefox 2.0, Safari 1.4 or Google Chrome 11.0 browsers or higher
    Not compatible with Cable bundled voice services

  • Standards

    Two (2) USB 3.0 ports
    IEEE 802.11 b/g/n 2.4 GHz + 1024 QAM support
    IEEE 802.11 a/n/ac 5.0 GHz

  • Data and routing protocols

    TCP/IP, DHCP, Dynamic DNS, UPnP and SMB

  • Power adapter

    120V, 60 Hz, input
    12V/3.5A DC output (North America)

  • Operating temperature

    0 to 40 deg. C (32 to 104 deg. F)

  • Operating humidity

    90% maximum relative humidity, noncondensing

  • Electromagnetic emissions

    FCC Part 15 Class B

  • LAN

    10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45

  • Radio data rates

    Auto Rate Sensing

  • Maximum computers per Wi-Fi network

    Limited by the amount of Wi-Fi network traffic generated by each node (typically 50-70 nodes)

  • 802.11 security

    WPA-PSK, WPA2-PSK and WPA/WPA2

  • Dimensions

    12.4 x 10.4 x 7.5" (31.50 x 26.42 x 19.05cm)

  • Weight

    3.15 lbs (1.43kg)

  • UPC Code

    606449111088

About Netgear C7800

FEATURED REVIEWS

Review of Nighthawk X4S

By Trevor S.

This was very easy to setup, works great and is very fast. Very pleased with this product, way better than the ISP unit.

Simply the best !

By Don S.

Easy to install Easy to use Excellent Protection Highly Recommend!! Thank you !!

Industry's First DOCSIS 3.1 CableLabs Certified Cable Modem Router
Netgear Nighthawk X4S AC3200 Wi-Fi DOCSIS 3.1 Ultra-High Speed Cable Modem Router is the industry's fastest cable modem router. Works with the fastest DOCSIS 3.0 and ready for new DOCSIS 3.1 gigabit Internet speeds. The Netgear X4S DOCSIS 3.1 Cable Modem Router with 32x8 channel bonding (in DOCSIS 3.0 mode) offers blazing fast Internet speeds that rivals the speed of Fiber. Enjoy quality experience for streaming multiple HD-quality videos to multiple devices, VR gaming and more. Eliminate Internet service provider equipment rental fees. Ideal for fastest Internet cable services like XFINITY from Comcast Internet plans.

Enabling higher speeds and increased network efficiency, this two-in-one ultra-high speed DOCSIS 3.1 Cable Modem + Nighthawk Wi-Fi Router is the future-proof modem-router combo you can upgrade to now.

Speed
Get the fastest Wi-Fi currently available on Wi-Fi cable modem routers & enjoy a blazing-fast, lag-free Wi-Fi experience for gaming, video streaming or surfing.

• Extremely fast Wi-Fi-Up to 3.2 Gbps combined Wi-Fi speed for extreme gaming and streaming
• DOCSIS 3.1-Up to 10 times faster than DOCSIS 3.0
• Gigabit Wi-Fi-Next-generation Wi-Fi now at Gigabit speeds
• Gigabit wired-Ideal for HD gaming & video
• Processor-Powerful 1.5GHz dual core processor boosts wireless, wired and WAN-to-LAN

Wi-Fi Range
Homes come in all shapes & sizes & Nighthawk X4S AC3200 Wi-Fi Cable Modem Router provides Wi-Fi coverage no matter where you connect in your home.

• Ultimate range - Wi-Fi coverage throughout very large homes
• Beamforming - Boosts speed, reliability & range of Wi-Fi connections
• Antennas - High power amplifiers & external active antennas

Reliability
There's nothing more frustrating than dropped connections! With Netgear's advanced features & best-in-class technology, you'll reduce interference & enjoy more reliable Wi-Fi connectivity.

• Simultaneous dual band - Reduces interference for better connections to more Wi-Fi devices
• Beamforming+ - Boosts speed, reliability & range of Wi-Fi connections

Sharing
With Netgear, sharing across your network is fun & easy, anything from accessing stored data, media, photos & music to wireless printing.

• DLNA - Find & play your media on DLNA TVs & game consoles
• ReadySHARE USB - Share your USB hard drive & printer with two 3.0 USB ports

Ease of Use
Start enjoying your new device faster than ever. Netgear wants to make sure installation & management is simple & easy, so you can connect quickly & make sure you stay that way!

• Easy install - Easy setup for iPad, tablets, smartphones & computers
• Netgear genie app - Personal dashboard to monitor, control & repair your home network
• Push & connect - Easy push button Wi-Fi connections (WPS)
• Wi-Fi on/off - Convenient power savings

Security
Maintain high security across your network to help ensure your privacy & family is safe while online. Whether it's preventing phishing & spyware or just limiting access for kids & guests, Netgear has you covered.

• Parental controls - Web site filtering for all your connected devices
• Guest network access - Separate & secure access for guests
• Secure Wi-Fi connections - High level wireless security with WPA/WPA2

Netgear genie - Home Networking Simplified
Unlike typical Wi-Fi routers that just blast the Wi-Fi signals in all directions, with Beamforming+ the router & device communicate with each other, so the router can directly beam the Wi-Fi signal to the device. The result is a stronger, faster, more reliable connection that is locked in even when the device is moved around the home. Netgear genie makes getting the most out of your home network fun & easy. Netgear genie allows you to easily monitor, connect & control your home network. With Netgear genie you can share & stream music or videos, diagnose & repair network issues, set up parental controls & more.

• Network Map - Allow or block access to your network using real-time map of connected devices
• Traffic Meter - Track your Internet data usage
• MyMedia - Find & play media files in your network
• EZ Mobile Connect - Scan QR code to connect to your home network
• For iPhone , iPad or Android devices

Beamforming+ - For More Reliable Connections
Unlike typical Wi-Fi routers that just blast the Wi-Fi signals in all directions, with Beamforming+ the router & device communicate with each other, so the router can directly beam the Wi-Fi signal to the device. Boosting speed, reliability and range for both Implicit and Explicit 2.4 & 5GHz Wi-Fi devices, the result is a stronger, faster, more reliable connection that is locked in even when the device is moved around the home.

• Wi-Fi Signal Focus - Focuses signals from the wireless router to Wi-Fi devices like smartphones, tablets & laptops
• Automatic Signal Management - Checks with your device to keep Wi-Fi signal at its optimal strength
• Device Connections - Designed for home environments to support multiple Wi-Fi device connections for highest quality
• Wi-Fi Coverage - Reduces dead spots & boosts signal strength
• Implicit & Explicit Beamforming boosts speed, reliability & range for both 2.4 & 5GHz Wi-Fi devices - an industry first

Ideal Uses

Ultimate Speed
The C7800 cable modem router supports up to 3.2 Gbps combined Wi-Fi speed for extreme gaming and streaming and can be used with your provider's fastest cable Internet speed tiers. Whether you're simply surfing the web or streaming multiple HD videos simultaneously, you'll stay connected with speed and reliability.

Easy Access to Your Stored Media
Is your cable ISP charging you every month just to use their modem? Reduce your bill and own your own modem and router combo. A modem with built-in router is also space efficient and reduces the number of cables you need to connect to the Internet. Do more with less!

Lose The Lease
Is your cable ISP charging you every month just to use their modem? Reduce your bill and bring-your-own-modem. The C7800 cable modem/router combo is ideal for XFINITY.

Netgear C7800 Features

  • Two-in-One - DOCSIS 3.1 Cable Modem + Wi-Fi Router
  • Up to 1 Gbps download speed - Enjoy high-quality HD videos streaming, faster downloads and high- speed online gaming
  • AC3200 Wi-Fi - Up to 3.2 Gbps delivers multiple HD videos with ease
  • 2 DOCSIS 3.1 OFDM downstream channels & 2 DOCSIS 3.1 OFDM upstream channels - For fast and reliable Internet access
  • 32x8 channel bonding for all DOCSIS 3.0 speed tiers
  • 1.5GHz dual core processor - Boosts performance for streaming & gaming
  • Beamforming - Boosts speed, reliability and range for Wi-Fi devices
  • Works with U.S. cable Internet provider XFINITY from Comcast (not compatible with Cable bundled voice services)
  • Fast web self-activation for XFINITY customers - Get connected without a service call
  • 4x Gigabit Ethernet port - Fastest wired speeds to connect your router or computer
  • Save money over time by owning your cable equipment and avoiding monthly rental charges from your Internet provider
  • AC3200 (1000 Mbps at 2.4GHz with 1024 QAM support + 2200 Mbps at 5GHz 11ac)
  • Simultaneous Dual Band Wi-Fi-Tx/Rx 4x4 (2.4GHz) + 4x4 (5GHz)
  • 32 downstream and 8 upstream channels
  • Designed to meet DOCSIS 3.1 specifications and backward compatible with DOCSIS 3.0 networks
  • Powerful dual core 1.5GHz processor
  • Memory: 128 MB NAND flash and 256 MB RAM
  • Four (4) high performance active antennas
  • Two (2) USB 3.0 ports
  • IPv6 support (Internet Protocol Version 6)

What's in the box:

  • Netgear C7800 Nighthawk X4S DOCSIS 3.1 AC3200 Wi-Fi Ultra-High Speed Cable Modem Router
  • Ethernet Cable
  • Power Adapter
  • Quick Install Guide
  • Netgear 1 Year Limited Warranty