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Review Summary
2023-06-13T20:00:00
Like the size, love the style. Latch takes some getting used to.
Kayla
2023-06-07T20:00:00
At first i thought the 20 was to big but i love it. Its my daily lunch box and i strap it on my motorcycle and it worls great.
Luke
2023-05-23T20:00:00
It does not work. The ice melted after 4 hours. I thought it was going to be a better product.
Sant
2023-05-21T20:00:00
No, a second latch broke. Horrid design. Don't buy this cooler. A plastic latch what a terrible idea
David
2023-05-07T20:00:00
Overall design and durability looks great. Kept drinks cold for a couple days. There was an issue with the attachment hook on one side coming loose when I connected the can holder attachment. I had to purchase a marine adhesive and glue the hook securely. Also some delaminating of the material on the top panel which I had to glue down to stop it from lifting. Still love the overall design, just frustrating having to make repairs to a new purchase that wasn't cheap.
Mike
2023-05-03T20:00:00
Robust and great quality. It actually may be a little too big.
Lion26
2023-04-23T20:00:00
Awesome soft cooler. My first one was stolen so I bought another! The latch is a huge selling point?. No crazy hard zipper to open and close. High quality materials used everywhere.
Bryan
2023-04-16T20:00:00
Great cooler wanted for lunch bag a little big tho. Works great kept ice for a couple days.
Kent
2023-03-22T20:00:00
We used our Otterbox for the first time on a road trip. A long road trip. It was in the back seat with snacks and beverages and two small ziploc bags of ice. All of the contents were from the refrigerator prior to going in the Otter. The next day the ziplocs still had ice and all contents were chilled. Short story, we had to add ice, as well as other beverages and snacks on day 4! We are more than pleased with our Otterbox!
Mac 1.
2023-03-14T20:00:00
The latch broke on me my first camping trip. Other than the obvious, incredibly poor latch design, I really like the build. Cooler doesn't do much good without the lid being sealed though.
Fallbrook
2023-03-06T19:00:00
This is a nice cooler it was on sale for 99 bucks awesome deal made heavy duty
Jerry
2023-02-22T19:00:00
The interior looks small compared to how large and bulky it is?.
Cottonqn
2023-02-17T19:00:00
This is an awesome cooler. It does an excellent job of keeping my food cold. The chill packs last almost 12 hours even with repeated opening and closing!!
Rottshower1
2023-02-12T19:00:00
Fantastic cooler that looks really good and keeps my stuff cool!
Dan K.
2022-11-04T20:00:00
Have had this cooler for about 4 years and love it. The latch broke and OtterBox replaced it super fast. Nothing but good things to say here.
ArtB
2022-09-21T20:00:00
I just wanted to say thank you to the folks at Otterbox. If you look at the reviews of this product you will find more than one comment about the weak or broken handle. Not to worry! This was my issue after owning the cooler for over a year. The handle broke, I called customer service, they sent me a complete replacement of the product. It?s refreshing to experience a company that stands 100% behind their products. Because if this I would be happy to recommend them.
Tom1
2022-07-13T20:00:00
This cooler has so much promise. It keeps food really cold and even frozen for a number of hours if packed correctly. Its main shortcoming--the plastic clip closure. It is too delicate. I have been really careful to not knock it, and yet when I opened it recently to pack for a trip--the clip broke. This is not the first time, Otterbox was very good and helped replace my first cooler top that broke. It needs to be a part that you can order online current for repair and in future designs--change the clip closure from plastic to another more durable material like a metal rod and metal closure. I hate to throw out things that otherwise work perfectly. Very disappointing.
Lynne
2022-06-12T20:00:00
lasted over a year which is great but for something this expensive, I'd expect the latch to last 5+... easily broken, constantly got in the way... to be honest it's a great concept, just too finicky to really be useful.
matt
2022-04-14T20:00:00
Got this cooler for my birthday and was great at the start and the perfect size for my outdoor trips or just family outings. Was surprised a product from a company like outterbox would start breaking down and tearing apart on me and I'm not that hard on it either. Definitely not worth the money. thaknfuly I got it as a gift.
fishingmaster101
2022-03-18T20:00:00
Bought this cooler and we loved it for what we need it?s the perfect size and holds ice well. The bad is less than a year old the latch broke with no option of repairing it or replacing it. Definitely not worth the money.
Rowdy50
2022-01-17T19:00:00
The cooler does work pretty good and the size is right for our use. but the Latch is not good and will break and is not able to be fixed or replaced.
Wyoski
2021-12-26T19:00:00
I had been looking at multiple brands for a cooler in the car that would do a great job of keeping things cold, while still being easy to open. I actually returned another brand as the zipper was difficult to operate and way too hard to open when underway. I LOVE this cooler! I had a 9+ hour drive by myself. Put this on the passenger seat, and was able to access it while driving for drinks/snacks - the latch is reasonably easy to operate (have to pull it out a bit to lock it back in place). Did a great job at keeping things cold as well. Very happy with this purchase.
laura970
2020-11-28T19:00:00
I bought this a few weeks ago to take to work daily for a lunch cooler and it's perfect
Long o.
2018-07-22T20:00:00
Used the cooler for a party and then placed it in the trunk of my car. It stayed in there for 2 full days in the August heat. When I got it out, all of the ice was melted bet the water and remaining drinks were ICE COLD!!
Randy K.
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Hazy Harbor (Grey/Blue/Green)
TPU coated nylon
Premium grade thermal insulation
Day Hikes
Road Trips
Rafting
Travel
Sports
Fishing
660543429494
There is no soft sided cooler that is better!
By Randy K.
Used the cooler for a party and then placed it in the trunk of my car. It stayed in there for 2 full days in the August heat. When I got it out, all of the ice was melted bet the water and remaining drinks were ICE COLD!!
Great product, great service
By ArtB
Have had this cooler for about 4 years and love it. The latch broke and OtterBox replaced it super fast. Nothing but good things to say here.
Versatility
Equipped with innovative mounting systems, Duraflex tie-downs, 2" wide padded shoulder straps - and unique backpack conversion for Trooper 20 - Trooper soft coolers easily adapt to wherever you love to go. Perfect for picnics, sporting events, campouts, fishing, road trips and more.
Enjoyability
Every aspect of Trooper was designed to make any adventure more enjoyable. The wide largemouth openings allow for easy loading and quick access to cold eats and drinks. Exterior pockets with water resistant zippers provide added storage for the extra items you enjoy bringing along most.
Durability
Rugged because it's OtterBox - and leakproof because it's a Trooper. A coated nylon exterior is water, puncture, UV and chemical resistant. A heavy-duty base protects the bottom from abrasion. Rated IP-65 to protect against rushing rapids and pounding waves.