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Questions & Answers

Reviews about this item

Review Summary

2021-02-12T19:00:00

Rated 1 out of 5

Christmas gift but they are not withing

Unfortunately whilst on calls they make a screaming noise. I can't hear it but everyone else can. I am in the process of trying to sort it with Sony.but there is no option on line for this problem.

Monda

2020-11-18T19:00:00

Rated 2 out of 5

Can only be connected to one device at a time

Even the cheapest bluetooth headphones I've used in the past allowed me to be connected to both my computer and my mobile phone at the same time, seamlessly switching from one to another. Deciding to invest in some more expensive headphones from a famous brand, I was baffled that such an elementary feature was missing.

Alexander16540

2020-08-29T20:00:00

Rated 5 out of 5

Great design .

Great sound and nice design for this price point. This is my 2nd purchase of this same item.

Albert1234

2020-05-07T20:00:00

Rated 1 out of 5

Stopped working after a year.

Bought this last year for workout headphones and use in general. Randomly it shuts off. Wont turn on. Wont charge. Trash. Dont buy this.

Spidey616

2020-05-02T20:00:00

Rated 4 out of 5

Good sound quality; Battery lvl not avail for Mac

Sound quality is good, batt lvl shown on mobile devices and iphone and ipad. However, batt lvl are not reported on Mac os and windows with bluetooth 4.0. Hanged once only with loud squashing noise when I use headphone with teamviewer and in conference bia voice. Maybe driver issues so can't say is due to the headphones. However, the holder is prone to lose easily as it is light and small... Maybe more holders can be included.

tanrsquare

2020-04-17T20:00:00

Rated 5 out of 5

The sound is excellent!

Had them a while but never synced them. I hate I missed out on not using them. The sound is excellent.

MrMe

2020-04-13T20:00:00

Rated 1 out of 5

Such a downer

I bought this a few months ago when my previous version Sony MDR-XB50BS finally failed me after two years of weekly use. These were presented as the newest version / one step up from those. They have, however, proven to be quite the opposite. The design looks good but the fit and finish is worse, the cables are more annoying even though they're a lot thinner. The pairing/connectivity is OK but the fit is horrid. They move around, aren't at all useable when sweating and the rubbers that come with it move around and make a cracking noise. I hate being this negative but I have to be honest about this product.

Joran

2020-03-13T20:00:00

Rated 4 out of 5

Function wise good.

Serve me well with my expectation after months of use.

Scooterman

2020-02-01T19:00:00

Rated 3 out of 5

Great sound but poor experience

Sounds is good for the price but earphone keep dropping out during runs.

Extense

2020-01-24T19:00:00

Rated 1 out of 5

Garbage

These headphones suck. They are the most uncomfortable headphones I've ever had. The quality of the music is mediocre... Nothing like their Bluetooth speakers. Just overall garbage

Flailing

2020-01-07T19:00:00

Rated 4 out of 5

Nice design, good sound

Happy I was gifted this wireless BT earphones. I love the design and the sound is engaging.

klubbheads

2019-12-30T19:00:00

Rated 3 out of 5

Fine for walking. Not great for Sports.

Sound is ok for the price. Biggest issue is there is only one size earbud. Constantly adjusting to stay in my ear, and falls out when I'm running. Not really suited to wear during physical activity. Fine for walking and listening to podcasts.

SB1412

2019-12-17T19:00:00

Rated 4 out of 5

Sony wireless

There ok bit big but tbh there the best fitted wireless I have came across bar Apple airpods

L332206

2019-12-16T19:00:00

Rated 1 out of 5

Not so good

It's not so bad until the ear bud tips come off. Quality of the ear bud tips were pretty cheap. Am constantly adjusting it. Didn't realize it but when I purchased the earphones it didn't come with different size ear tips (unlike some competitors -- you get 3 different sizes).

bards

2019-12-11T19:00:00

Rated 1 out of 5

Poor

Poor fit, poor sound quality, bulky. Had to send back

Orangewomble

2019-12-10T19:00:00

Rated 1 out of 5

Rubber bumps is the worst part of the device

I do not mind sound quality, battery charge duration. But both pairs of the rubber bumps rubbed my ears to blood. Plus they appeared to be taken off easily, this is how i have lost 1 piece of 1 pair immediately. Buttons must be long pressed for the alternate functions... Seriously? Have you ever tried to hold hand near your head for more than 1 sec time during run?

Rustem

2019-11-21T19:00:00

Rated 2 out of 5

Good Sound quality but it hurting your ears :(

I bought this a year / the first one already broken before warranty but I exchange it - Good sound but it hurting your ears and not lightweight - also the silicone always drop off so easily and lost - drop from your ears

THEXYZ

2019-11-02T20:00:00

Rated 4 out of 5

Truly great earbuds, but they fall short of glory

I have always avoided purchasing any earphone (ear buds) from Sony because the fit is always very uncomfortable for more than 12-20 minutes. This was back when walkmans were popular 15 years ago. I found these in store new reduced down to $32 & I took a chance on these. 25 years later, nothing has changed for comfort. They're still very uncomfortable for prolonged use. I wouldn't purchase these as full retail price because of it. Otherwise, every aspect of these is absolutely perfect.

Sned

2019-10-10T20:00:00

Rated 1 out of 5

Horrible sound

I used to be a Sony believer, everything electronic had to be Sony all my life! My TV's- Sony, my stereos- Sony MY Walkman MY Discman- Sony. These headphones produce terrible static sound, I just don't understand I have ran through all the suggested resets & fixes listed. I used Android and iphone... I was so disappointed I ended up taking them back to the store. -moderated! The sound these produce are like radio static when they transmit. Disappointing.

Ryan801

2019-10-08T20:00:00

Rated 4 out of 5

Fantastic sound quality and working well

love the pretty design, and the sound quality is great. still working well, unlike sudio earphones which malfunction only after a few weeks. however this pair doesn’t stay in the ears during exercise which can be quite annoying

jfoo

2019-10-05T20:00:00

Rated 2 out of 5

Falls out of ears

These were great at first, but now they fall out if my ears all the time. I like them for the other features if they didn’t fall out while running. Is there any type of add-on product that I can clip on to keep them on my ears? I have tried different sizes of the ear plug cover.

Sonytim

2019-09-21T20:00:00

Rated 1 out of 5

terrible design

I bought this a month ago. It does not fit properly into the ears and is uncomfortable. The sound quality is not good. The sound is so low that when I am in the bus I cannot listen to my podcasts. Beside this, just after one week, one of the earplug tips was lost. It is so lose that I even didn't notice when it fell off. After a months now, both tips are lost. Without the tips it is even worse fitting to my ears. Such a lose design should at least come with a spare pair of tips. I am really unhappy with my purchase. a waste of money!

Parisa

2019-09-11T20:00:00

Rated 2 out of 5

Great sound but there's a major flaw.

I've been very happy with the sound and battery life on these but the eartips fall off VERY easily. I've actually lost all but one and replacements can't be found in Canada.

Will23

2019-09-09T20:00:00

Rated 5 out of 5

Great for the gym

I bought these to replace my corded phones which were a pain, they kept pulling out. These cordless phones weren't expensive, my hearing isn't great so there was no point in splashing out a lot of cash. Sound quality is fine for me and they are fairly stable in my ears which have, according to my doctor, narrow passages. Battery life and recharge times haven't been a problem.

Joss S.

2019-09-01T20:00:00

Rated 3 out of 5

They sound great but don’t stay put.

Just got them from Kohl’s. Great value and sound but I can’t get them to stay in my ear.

SkinnyWag

2019-08-27T11:56:17

Rated 3 out of 5

Like Quality just don't like the on & off button

I struggle every time I need to turn them off... Feel like I need the instructions to turn them off and not wear down the battery.

betty m.

2019-08-19T20:00:00

Rated 1 out of 5

DO NOT BUY

Have used these headphones maybe 20 times, always falling out of ear. Will not turn on now!. I have used Sony products for a long time (Walkman, Betamax, XBR TVs, playstations....) because of the trust in the quality. This headphone is useless junk.

AJCNFL

2019-08-17T20:00:00

Rated 5 out of 5

Great Sound

Nice, Good Bass And love the colour too...............

Noelle88

2019-08-10T20:00:00

Rated 1 out of 5

Terrible Volume!

The product is designed well, but the volume is terrible! I thought that Sony would surely get something as basic as volume right, but the headphones are not nearly loud enough. I wish I had bought a pair of $8 throwaways, because at least they get something as basic as volume right. Very disappointed. I will not buy from Sony again.

nwdewalt

2019-07-31T20:00:00

Rated 2 out of 5

Very Uncomfortable

Using this earphone is really painful to my ears and will not stay put on the position. The sound quality is okay but do not expect extra bass on this type.

xatrios

Sony WI-SP500 Specifications

Headphones

Headphones

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  • Headphone Type

    Open-air

  • Driver Unit

    13.5mm (0.53") (Dome Type)

  • Magnet

    Neodymium

  • Wearing Style

    In-ear headphones

Active Headphones

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  • Volume Control

    Yes

Microphone

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  • Direction of Microphone

    Omni directional

  • Effective Frequency of Microphone

    50 Hz-8,000 Hz

  • Unit of Microphone

    Electret Condenser Microphone

Bluetooth

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  • Bluetooth Technology

    Version 4.2

  • Effective Range

    Line of sight approx. 30' (9.14m)

  • Frequency Range

    20 Hz - 20,000 Hz (Sampling frequency 44.1 kHz)
    A2DP: 2.4GHz band (2.4000GHz-2.4835GHz)

  • Interface

    A2DP (Advanced Audio Distribution Profile), AVRCP (Audio/Video Remote Control Profile), HFP (Hands-Free Profile), HSP (Headset Profile)

  • Modulation Method

    FHSS

  • NFC

    Yes

  • Power Output

    Bluetooth Specification Power Class 2

  • Supported Audio Formats

    SBC, AAC

  • Supported Content Protection

    SCMS-T

  • Battery Charging

    Approx. 2.0 Hours
    Battery Charge Method: USB Charging

  • Battery Indicator

    Battery Indicator (charge indication): Red LED
    Battery Indicator (working indication): Blue/Red LED

  • Battery Life

    Battery Life (Continuous music playback time): Max. 8h (Approx.)
    Battery Life (Continuous communication time): Max. 8h (Approx.)
    Battery Life (Waiting Time): Max. 200h (Approx.)

  • Battery Type

    DC3.7V: Built-in lithium-ion rechargeable battery

General

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  • Waterproof

    IPX4

  • DSEE HX

    No

  • S-MASTER HX

    No

  • Passive Operation

    No

  • Active Noise Cancellation

    No

  • Weight

    18g (0.63 oz) (Approx.)

  • UPC Code

    027242908604

About Sony WI-SP500

FEATURED REVIEWS

Great for the gym

By Joss S.

I bought these to replace my corded phones which were a pain, they kept pulling out. These cordless phones weren't expensive, my hearing isn't great so there was no point in splashing out a lot of cash. Sound quality is fine for me and they are fairly stable in my ears which have, according to my doctor, narrow passages. Battery life and recharge times haven't been a problem.

Great Product

By samw1

These are a great pair of Bluetooth, in-ear headphones. I really like the ease of using this product. I was a little unsure of the look of them at first because they stick out a little bit from your ear. However, now that I have used them for a while, I do not mind it as much. I could see how some people may not like the style though. Setup is very easy for these headphones. I have not had any issues with the battery life up to this point. In fact, the battery lasts me more than a day of good...

View full Review

Brighten up your workouts with music
Make sports and workouts brighter with your favorite music. The WI-SP500 wireless in-ear headphones feature a 0.53" open-type driver that allows natural ambient sound. With a lightweight behind-the-neck style and ergonomic rubber grips to make sure your ear-buds stay in place.

Designed for wireless movement
Work out without wires holding you back. With button operation on the earbuds, these headphones have a simple and lightweight design that's comfortable, secure and discreet to wear whether you're training or out and about.

Bluetooth connection
Enjoy wireless playback with Bluetooth connectivity.

NFC One-touch listening
Touch your NFC-enabled devices to the on-body N-mark for a quick connection.

Hear your surroundings with open-type drivers
Open-type drivers let you hear ambient sound along with your music, so you can still hear what's going on around you. Great for outdoor training and runs where you need to stay alert.

Work out worry-free
Comfortable, secure and sweat proof, the WI-SP500 headphones were designed for sports and training.

Yes to music, no to sweat
With an IPX4 rating, splashes and sweat won't stop these headphones-or your workout.

You move, your headphones don't
Ergonomically designed for a secure and comfortable fit, the ear tips feature rubber dimples to grip your ear and stay in place, even when you sweat.

Open-type drivers for comfortable listening
The WI-SP500's open-type drivers fit snugly without filling the whole of your ear, so you can listen to your favorite workout tracks comfortably - no matter which sports you're doing.

Enjoy wireless freedom
Take calls and talk to voice assistants without having to pause what you're doing.

One button, hands-free
With hands-free calling, you can leave your phone where it is and take calls with the touch of a button thanks to a built-in microphone.

Talk to voice assistants
Activate your voice assistant on Android or iOS with a long press of your headphones and get help or information without interrupting your workout.

Safe and secure
Keep your wireless headphones safe when you're not listening. A discreet and compact carrying holder lets you store your headphones securely and easily.

Up to 8 hours battery life
Get in a few trips to the gym without having to power up, thanks to up to 8 hours of playback from a single charge.

Sony WI-SP500 Features

  • Wireless freedom with Bluetooth technology and NFC
  • 0.53" open-type drivers let in ambient sound
  • Lightweight behind-the-neck design with secure fitting
  • Splash-proof and sweat-proof with an IPX4 rating
  • Up to 8 hours of playback

What's in the box:

  • Sony WI-SP500 Wireless In-Ear Sports Headphones with Microphone
  • Micro-USB Cable
  • Ear Tips (S/M)
  • Carrying Holder
  • Sony 1 Year Limited Warranty