
Review Summary
2020-09-22T20:00:00
i received it on 8/13/2020. on 9/2/2020, it had two keys with the top finish fading completely in the middle of the key with an outer ring fading. difficult to see in the picture. it's obvious when looking at the keyboard - they're shiny now. the space bar and another key are now fading too. it's kept clean and i had a custom sleeve made due to limited options available. samsung will not allow return/exchange, or cover cost to replace keys. they'll provide shipping to total tech solutions. i'd have to pay for a whole new keyboard. for a new device, this should not happen. i'm concerned if it would reoccur on a new keyboard. it may be r/t the earthy gold color - i'm not sure. it does get fingerprints easily on the exterior finish as well, but easily wipes away. otherwise, it works well.
amg535
2020-09-22T20:00:00
sent me a defective computer. device will not wake up from sleep mode. instructions indicate one tap of the power key should wake it up, but it won't. I end up having to completely restart every time, losing all my work/open windows in the process. It had been less then 2 weeks since it was delivered, but they would not send me replacement/exchange. The only option they offered was to send it in to be looked at - leaving me with no laptop for 12-14 days. unacceptable. i'll never buy from samsung again.
Heidi
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Windows 10 Home
Intel Core i5-L16G7 Processor
1.40 GHz
3.00 GHz
4MB
Earthly Gold
Clamshell
720HD
Yes
13.3"
FHD
1920 x 1080
13.3"
LED
16:9
350 nit (Typ) / 600 nit(outdoor mode)
8GB(RAM)
8GB (OnBoard)
LPDDR4x
8GB
8GB
Bluetooth v5.0
256GB
eUFS
eUFS
Intel UHD Graphics
Integrated
Shared
AKG Stereo Speakers (1.2W x 4)
Realtek High Definition Audio
SoundAlive Dolby Atmos
720p HD
Yes
Wi-Fi 6 (Gig+), 802.11 ax
2x2
1x Headphone out/Mic-in Combo
1x Headphone out/Mic-in Combo
2x USB-C
MicroSD Multi-media Card Reader
Clickpad
80
USB Type-C (3.1)
3.5mm Stereo
4-Speaker
Yes
China
4Cell/Li-ion
5454mAh
14hrs (MM14) 17hrs (Video Play)
MM14 / Video Play
42Wh
25W
Yes
Yes
Yes
Yes
Link Sharing Live Message Live
Wallpaper MacAfee Live Safe Trial
Samsung Gallery Quick Search
Samsung DeX Samsung Flow
Samsung Notes Samsung Recovery
Samsung Settings Studio Plus
Samsung Update teamPL
Required, Included
Lithium-Ion
1
-
Aluminum / Magnesium
Minimum: 12.02 x 8.00 x 0.24" (30.5 x 20.32 x 0.60cm)
Maximum: 12.02 x 8.00 x 0.46" (30.5 x 20.32 x 1.16cm)
2.09 lbs (948g)
0887276418896
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