



Item Note: Does Not Read Ink. Gives Low Ink Message Preventing Printing
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Review Summary
2022-01-04T19:00:00
no cheap but the best printer I ever have for sure easy to set it up easy to use I love it
Danny A.
2021-10-29T20:00:00
This is a great all in one printer/fax/scanner..however the directions to install and use are very complicated. Once installed correctly, it is a quick and efficient printer.
professoressa m.
2021-10-29T20:00:00
could not scan from the printer after 4 hours the tech gave up
arnolf
2021-10-17T20:00:00
BEEN AN HP PROPONENT FOR YEARS BUT NO MORE. HAVING GONE THROUGH TWO OF THESE IN JUST OVER A YEAR WITH STREAKS THROUGH ANY IMAGE IT PRINTS EVEN AFTER REPEATED HEAD CLEANINGS, I'M DONE. PUT THE PRINTHEAD BACK IN THE CARTRIDGE OR MAKE ONE THAT DOESN'T PLUG UP! CONNECTIVITY IS OFTEN MORE THAN A CHALLENGE AS WELL.
IGGYINPA
2021-10-15T20:00:00
Working on my master's degree, so obviously, printing is important. My Officejet 6978 finally died after 5 years. I will say, HP does not improve next-generation printers performance. Printing speed is way slowed down with this product. I use to print research articles (in color) in seconds, this machine requires minutes. Huge disappointment of a printer. It recommends 800page minimum use per month, the sad thing is you would wait an entire month to print 800 pages. I truly feel you will be sorely disappointed if you are changing from an older higher-quality product by HP to this machine.
bjd105
2021-09-16T20:00:00
Some of the pieces fell off and I can't get them back on such as a piece on the lid that needs to be lifted to place a document on the glass . The material is flimsy and less than the bare minimum required. It just about works for now, but probably for less than a year.
SZee
2021-08-31T20:00:00
print quality poor , cartridge are expensive. DONT GET into the automatic cartridge program
reoroy
2021-08-28T20:00:00
I was very happy with my HP6700 so when needed bought another HP product. Set up was problematic, no explanation for signing up for certain features, (is it needed for function) had to use the HP Dr. to get it to work. Two weeks of use and 5 issues requiring help. Now the printer is refusing to work unless I sign up for the insta ink program. The kicker is I am already enrolled and have installed the insta ink cartridges. No help from my local Staples where I bought it.
lab9
2021-08-23T20:00:00
I bought this printer in Oct 2020, and it starting to have problems after 2 months of use (I only used it to print my homework), then the ink was on backorder, could not buy it anywhere else. I had to stop using it for months until I was able to buy the ink for it. Then another problem came, it keep getting blackout and I have to restart every time. Then I reset back to factory settings, that problem is fixed, but another problem came. The cyan ink cannot be printed, even though I changed to a new ink cartridge. I have to reset again, and now the scanner won't work. It just too many problems.
nkt204
2021-08-17T20:00:00
We decided to get a new printer to replace an old one and we got this one, but it has only been about a year since we got it and it is already unusable. For one, a few months ago the scanner completely broke, nothing we can do will solve it and it is just permanently dead after very little use, and add to that the printer has to update constantly and would need to run diagnostics which just wastes ink, also about one in four times we added ink to it even though it is the exact kind it needs it rejects it and we have to buy more, overall it only worked passably for the first few months and we eventually just started using our old one even though it isn't supported by HP software anymore, and this week the new one we tried to reset it and now it is completely stuck in a state of trying to reset to factory settings, and nothing we try will make it go back to normal. Do not get this printer.
I d.
2021-08-17T20:00:00
I bought this printer a year and a half ago, we have multiple HP Printers at my work. For the last 3 months it rarely works, multiple and I mean multiple error messages and blue blinking screen. I have tried all of the trouble shooting nothing works. I will never buy this model again and would not recommend it at all.
ShellyAJW
2021-07-05T20:00:00
I have used HP printers for over 20 years and generally been happy with the results. I had to replace an old OfficeJet and chose this one primarily on price, as I needed few features just scanning and light printing. Ink cartridges are small and very difficult to install, paper jams are very hard to clear, loading paper could not be more difficult. Overall poor design, HP stop using a different cartridge for every printer, be consistent. Use the same cartridge for multiple printers for a change.
Conway227
2021-06-23T20:00:00
Had to replace my +8 year old HP and picked up the 8025. The printer itself is great, it prints, scans, faxes; by itself its superb. Installing it and using the HP Smart software on the other hand has been the bane of my existence for the past 3-weeks. For the life of me i cannot get it to install correctly, I've installed and uninstalled, by the book, the manual way, made firewall exceptions and allowances, used that HP Dr thing, entered IPs and Passwords digit by digit. AND IT STILL WONT COMPLETELY WORK. I've had to find workarounds to do things, lucky the printer itself has them! I can scan and send straight to my email, or print directly from my email using eprint. I've even tried the simplest thing, using a printer cable, the software doesn't recognize it despite my computer seeing it. HELP!
RRH8025
2021-05-31T20:00:00
I have had this printer for a while and only used it for fairly simple documents. I am trying to print some pages with pictures on them. These pages have a lot of white space, so this is not a huge requirement. If I print in normal mode, the pictures are fuzzy. So I tried max DPI and not it stops mid-page and won't finish printing. This has happened 3 times in a row with different pages. Unacceptable!
pj01
2021-05-11T20:00:00
After using the printer for a year or two I noticed severe streaking on graphics. I tried cleaning the head and replacing cartridges and it hasn't helped. I can now only use the printer for text.
JJRealtor
2021-04-15T20:00:00
I had the Pro 8600 prior to this printer and it was so much better. It was sturdy, had excellent features compared to the 8025. I am very disappointed in this printer. It feels cheap and does not perform well.
Disppointed
2021-04-15T20:00:00
I could not open to put in the cartridge, so I returned it and keep my HP Desk Jet 4155
Annie C.
2021-04-03T20:00:00
I have always purchased HP printers. On the one occasion I didn't I was very disappointed so I purchased the Officejet Pro 8025. This is the worst HP printer I have ever owned, the paper jams easily when more than one page prints, and it's not consistent, it doesn't matter what app I use. When printing labels they are off, so the contents of the label are skewy wiff! Last but not least, the paper tray has always been difficult to load and unload, and it's never obvious if the paper is lined up correctly in the tray! Very disappointed.
British B.
2021-04-02T20:00:00
I bought this to triplace an old one, and this is a great buy.
Andre26
2021-04-01T10:37:33
The Hp 8025 was easy to set up for black & white printing. Testing shows the brilliant colors but still having trouble with printing in color with my Apple computer.
William E.
2021-03-29T20:00:00
Works great love the hp printer will buy another hp printer
Paul o.
2021-03-28T20:00:00
Perfect for my home use. Return tray could be better designed.
RALa
2021-03-18T20:00:00
the printer is very easy to set up and works well for general printing,
PJMW
2021-03-15T20:00:00
Horrible customer service! Gave me a used one to replace the brand new one I bought that didn't work
Murp P.
2021-02-26T19:00:00
I bought this printer ti replace my old OJ 6500 709N. it was slow to print when starting to print but the Photo quality of the print was pretty good. This printer is no good for photo. I am very disappointed at the quality, it is grainy with a yellowish cast. I will return this printer and replace it with a Canon or an Epson printer.
Shininglobe
2021-02-06T19:00:00
I received my printer today, easy setup, didn't have to do much, once connected to the internet, HP did everything. This was a replacement to my 8635 which was a very good printer and functioned very well, unfortunately the printhead malfunctioned. The only thing I am not happy about is the material but for the price, I guess it's okay. Ir will grow on me.t.
Jaab
2021-01-27T19:00:00
Working well. Love that I can scan a document to email! Print quality has been very good. Wish the paper tray was a bit easier to pull out and push in and also that it held a bit more paper.
BeckyQwzz
2021-01-22T19:00:00
We've owned this printer less than a year. After the first cartridge pack replace after about 5 months of use, the cyan suddenly quit. No amount of print head cleaning will fix it. I hate that I paid money for this one use throw-away garbage.
MJS350
2021-01-20T19:00:00
Good printer - and I like the HP apps and Instant Ink
Shakel
2021-01-19T19:00:00
Device works great. However ordering replacement ink cartridges fro hpshopping has proven to be a challenge - you need to order ink well before you need it because the chartridges may be out of stock - I’ve never experienced this with other hp printing devices that live owned in the past.
Not t.
Extend coverage on pre-owned products after the retailer warranty ends and protect photo & video gear from accidental damage with Adorama Protect.
If we can’t fix it, we’ll replace it at no additional cost.
Coverage for pre-owned gear begins after the retailer warranty ends, plus accidental damage protection for photo/video gear that starts on day one.
Enjoy your gear without fear. We have you covered!
When regular use of your product over time results in mechanical or electrical failure.
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Our claims process is simple & easy and our customer service team is happy to help.
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Great product
By Dabcakes
Just what we needed. Salesperson was right this is perfect for our needs.
The printer does a good job now.
By tutubirds
The set-up was complicated for a novice like me. I needed clearer directions to connect to my laptop and had to spend over an hour on the phone to get help. The person was really wonderful and the printer works fine now but I wish the set-up directions were clearer.
HP Instant Ink is an ink cartridge replacement service. To participate, enroll your HP Instant Ink eligible printer in an Instant Ink plan. The plan charges a fee based on the number of pages you print each month. The printer sends ink level information to HP, and when the printer runs low on ink, replacement ink cartridges are shipped to you. You do not need to purchase replacement ink cartridges from retail stores when you are enrolled in HP Instant Ink.
The productive smart printer that gets work done. Help save time with Smart Tasks shortcuts, 1 and get automatic two-sided printing. Print and scan from your phone, 1 Save up to 50% on ink with HP Instant Ink.
Business owners who want a printer to be simple and easy-to-use, and who want to work smarter so they can do more of what they love.
Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future.
Designed to save you time
Organize documents 50% faster with Smart Tasks - first mobile print app that automates scanning tasks
Work fast and hands-free with the 35-page auto-feeder. Get automatic two-sided printing
Take control of print, scan, and copy jobs with tap-and-swipe ease, using the color touchscreen
This printer is made from recycled plastics and other electronics-more than 15% by weight of plastic
Freedom to work anywhere
Connect to cloud-based printing with Wi-Fi or your cellular network to print from anywhere
Quickly access and print documents and images on your smartphone, from Dropbox and Google Drive
Get high-quality scanning to share to Dropbox, Google Drive, email, or the cloud - from virtually anywhere
Get notifications when printing, scanning, or copying from your smartphone
Best-in-class security, reliable connections
Reduce interruptions with self-healing Wi-Fi that keeps you connected
Get best-in-class security to help protect devices, data, and documents
Count on chatbot support and helpful notifications with the HP Smart app
Easily share resources - access and print with wireless and Ethernet networking