Used Xerox VersaLink C400/DN Color Laser Printer, 36ppm Letter, 600x600 dpi, 700 Sheet Standard Capacity, Automatic Two-Sided Printing

2023-04-23T20:00:00

Set up was easy except that this is a home printer and not one with an administrator so some of those features are not understood or needed.

Obsessed

Originally posted at

2022-12-20T19:00:00

I purchased this to replace by HP Printer. It is very quirky. You have to go thru several steps just to print from the by pass tray and even then it doesn't always. It is supposed to double side print on cardstock and jams every time. Even single sided print on cardstock jams. Very frustrating considering the cost.

Mark R.

Originally posted at

2022-08-18T20:00:00

I cant print - for weeks the error message says Replace Black toner and restart printer. I have maybe done this 100 times now. It still wont print.

Gaynor

Originally posted at

2022-05-16T20:00:00

I was given insufficient information when I bought and the paper and ink wastage each time you switch it on is terrible. I bought it as a local printer and they tell me the only way to solve the issue is by making it a network printer.

unhappy

Originally posted at

2022-01-26T19:00:00

I purchased this printer for my small business, and am using it to print carbonless forms, pads, etc. I purchased this C400 to replace my smaller HP printer that suddenly began experiencing problems. I was much happier with my HP printer than I am with this Xerox C400. The quality of the C400 is excellent if you're printing just a few forms at a time. However, when printing 50 or more forms, the print quality goes out the window. The print is not crisp, and the colors on the forms look like someone took a sponge and ran it across the form before it dried. I print vinyl labels for some customers, but unfortunately this printer doesn't print on vinyl. The ink doesn't dry on the vinyl and it all comes off on your hands when handling the paper. The ink cartridges are over $200 each and don't print a fraction of what they say they will. The only good thing that I can say about this printer is that it is fast. It prints a form per second. Unfortunately the quality is terrible when printing when printing more than just a few forms, so the speed is obsolete. If you're looking for a quality small business printer, stay away from the Xerox VersaLink C400. I have had this printer for a few months now and have regretted buying it every day since. Unfortunately I'm stuck with it until I can afford something else...which will be another HP.

USAFS22

Originally posted at

2022-01-20T19:00:00

These printers will not print! The settings are too complicated and you have to go through at least 10 different steps to set up paper tray etc. We are a school that used precious grant money to buy 10 of these printers and it is horrible. I have called Xerox 3x for help and no response. I wish I had selected a different printer.

mbr

Originally posted at

2022-01-17T19:00:00

Printer is great and works well for our office.

DPB

Originally posted at

2021-12-15T19:00:00

Great print quality, very complicated for easy choices, not user friendly, tomer is very expensive. If you want great print quality, don't care about toner price or are willing to put up with the unfriendly time consuming machine, this could be a good printer for you.

xdelk

Originally posted at

2021-11-23T19:00:00

So far so good. Greaf quality easy to use. Love the touch screen.

Jh

Originally posted at

2021-10-12T20:00:00

20 days after receiving this printer, It would no longer print cyan or magenta. yellow was streaking and causing yellow halo effect around images. Black text seem to print fine. Since I use with Xerox printers, both small and larger. I have had experience working with there tech support. Called the number listed on their web site. Listen to the standard recorded red tape. Had a live english speaking tech on the phone in a minute or so. After describing my issue and my trouble shooting. He knew what to do. He told me they would send the parts and if I had any issues installing them, to call back and he would help. The parts arrived by 10 the next morning. Since I have worked on many Xerox printers I had no problem install the parts. I can see that some tech challenge people may have problems with the provided instructions. Printer is up and running just like new. Just hope it last more than twenty days. We have two of these here and both print great. Maybe a bit of delay for first print when printing over network. Would be nice to have it automatically pickup from manual tray. Our other versalink c400 is on a Mac. Every once in a while you just can not print to it. I can go to its internal web pages, so not a network issue. It's screen is active. So I found to just restart the printer and all is good. Seriously this is a wonderful color printer, just a few quirks.

dsdewitt

Originally posted at

2021-08-18T20:00:00

This printer is sufficient as "extra" printers for staff that don't need higher quality documents. Our bookkeeper also uses this for reports and check writing and it is adequate for this.

Kelly

Originally posted at

2021-07-20T20:00:00

Several years ago I purchased the VersaLink C400 as a replacement for my Xerox Phaser 6300. Immediately, I found it to be a world of improvement in print quality, speed, and color accuracy. And, I still think that today. It seems that the color clarity and sharpness keep getting better. This printer offers a wide range of features that I use including envelopes, multiple paper sizes and weights, ink savings, and black & white instead of color, and enhanced color, plus the duplex printing option. The C400 price is a great value, too...it matches its light weight, compact desktop size. Really like the printer!

Mirox21

Originally posted at

2021-05-06T20:00:00

When the printer is connected (online it works great), but it randomly disconnects from the network and I can't get it to reconnect.

Hitch

Originally posted at

2021-04-28T20:00:00

I have owned this printer for 2+ years now. It is rock solid and the print quality is excellent. At home, I purchased the equivalent Brother printer and the difference in print quality is clearly visible - using the same exact paper!

DarrinP

Originally posted at

2020-12-01T19:00:00

Bought early for an anticipated Christmas printing rush. Two months and 200 pages later it failed - just when it was most needed. Engineer visited quickly, but pronounced it dead and would need swapping. Two weeks on, I have to phone Xerox daily to be told that this is being arranged and that they will get back to me. They haven't. I've had to buy another (non-Xerox) printer.

Andy Y.

Originally posted at

2020-11-24T19:00:00

Our office traded out some HP printers that worked great for these terrible VersaLink400 printers that either do not work or were not set up properly. We have had them a year and so far all I can get it to print is 8 1/2 by 11 paper. I used to be able to print all kinds of labels on the by pass tray but when I try with this machine all I get are error messages. A "technician" set up a "template" that was ridiculous to use to print one of the labels that I used to use. I hate this machine and wish that I could get my old HP printer back. I was much more productive using it. Now I use an ancient electric typewriter in the hallway to type labels. Really!

VersaLinkHater

Originally posted at

2020-11-23T19:00:00

This printer has great features and is the best Xerox product I have ever bought and I have used several of them. This printer is a savoir for my company and has allowed me to expand.

Fun2020

Originally posted at

2020-10-25T20:00:00

The printer overall is good. It is VERY expensive to replace ink! That is the biggest fallback. It is fast and has lots of options.

mychrch

Originally posted at

2020-09-23T20:00:00

Expensive with limited features. Quit working after a short move to new office. Dead-no power. Hard to connect to WiFi. Tossed it in dumpster

Fish

Originally posted at

2020-09-23T20:00:00

I love the speed, performance, and the ease of maintenance. Mostly I love the ink is cheaper than my ink was for a low level HP printer.

lee

Originally posted at

2020-09-23T20:00:00

I bought my printer last month after lots of research. I had an HP but it was having problems and was discontinued. After much study (but evidently not enough), I chose the Xerox C400 (over many other brands.) My printer is on a table a little away from my desk. I assumed that when I opened my bypass tray it would print from there without having to reset it every time. I put my checks in the bypass, go back to my desk to print them and then have to go back to my printer to reset them to print from the bypass. One tech guy I talked to right after I got my printer and it didn't pull from the bypass "showed" me how to do it. I am having another issue yesterday and today so I called back today (ref. #25423847) and "when it happens again" I will call back and give the reference number (no solution), I asked the tech person I had on the phone about my bypass tray. He informed me this model does not use the bypass tray as the primary if it is open, you have to reset it each time. I absolutely would not have bought this particular printer if I had known it did not do what I expected.

ECLT

Originally posted at

2020-09-18T20:00:00

Had dificulty setting this printer up. Still can not use the bypass tray. Excessive number of settings and not easy to change paper types and weight. Looking for help to overcome these issues. The printer is fast after first page, but slow in warming up to start print. I haven't given up yet, but these issues are frustrating and haven't found set up instructions that were easy to follow.

bob

Originally posted at

2020-08-24T20:00:00

We bought this printer for our office where we print a ton of marketing material for the company. This thing keeps us afloat. Honestly, we've never had issues, and it's really easy to use as a tech aware person. That's the only downside, the UI isn't necessarily perfect for those of us less tech-savy, but that's usually true with printers.

Taylor

Originally posted at

2020-08-21T20:00:00

I have had a color Xerox printer for 12 years and purchased the VersaLink C400 a few years ago and have been impressed with image quality, speed and as well, the duplex printing capability. I highly recommend it, especially when you add its reasonable price.

Michael

Originally posted at

2020-08-09T20:00:00

I purchased because it said it offered duplex printing, but it does not do automatic duplex printing!!!!!

SAM

Originally posted at

2020-07-07T20:00:00

This printer was purchased for a home business that requires fast, high-quality printouts, with low maintenance needs. This printer excels on all issues. In addition, color prints are vibrant, the website is clear and easily navigated, and the printer, itself, is affordable, as are its supplies and maintenance costs.

David

Originally posted at

2020-06-28T20:00:00

Very good print quality, for the price, and fast enough for my use. Our small office of 6 people use it many times daily, with superb results and highly reliable. It replaced a prior Xerox printer, replaced after 6 years or so of reliable use. Once I went to Xerox, I've not considered another brand, and this printer is the right price and capabilities for my offices use.

Andy

Originally posted at

2020-06-28T20:00:00

If you want a reliable printer to make copies then this would be great. If you want a printer to scan, fax and print from your computer without problems on a regular basis, this is NOT your printer. You cannot count on it from one day to the other to print from your computer and to scan to your computer. Good luck with that!

Kade

Originally posted at

2020-05-31T20:00:00

I spent over an hour on the phone with a very helpful customer support person the other day to try to help me with the "sleep" issue on this printer - but it still has the problem and now, since then, it's slow when I click on printer properties. Just doesn't seem like it should be this hard to print a page. Won't purchase again.

AH

Originally posted at

2020-05-15T20:00:00

I would like to emphasize that this is a unique, enjoyable product. I hope to keep it in the family.

Bebeque

Originally posted at