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Review Summary
2025-02-26T19:00:00
Works great just wish they had blk and red labels in the smaller sizes
Tj j.
2025-01-15T19:00:00
Printer worked great and had excellent features. It had a power supply problem and customer service was quick to respond and sent out a replacement unit. Great experience!
Brandon L.
2024-10-31T20:00:00
Works great, a little slow and I can't get it to print the round labels I got. I have to use the continuous labels and have it cut every 1.5 inches for my grab&go's.
Chef T.
2024-10-27T20:00:00
I found this printer very hard to setup. I double label for file folders seems to be missing.
SGT M.
2024-10-27T20:00:00
As the title says, this software was impossibly tedious to install and attempting to install it on my coworker's computers has been somehow worse. This along with the P-touch editor seem like strange out dated aspects to this supposedly modern helpful tool. P-touch Editor is kind of neat with all the clip art and templates, it has the feeling of old old Microsoft word but formatting is strange and again tedious. I imagine we'll get more comfortable with it as time passes but for now it's hard to get over the annoyance of 4 different user manuals and an hours long software installation process.
LFG P.
2024-07-23T20:00:00
Works as advertised. The biggest issue is that when the power goes out, it doesn't automatically reconnect to the wireless network. That's not great. We had to stick a UPS on each one to avoid this from happening if the lights go out for a few seconds.
JRocks
2023-05-21T20:00:00
We print stickers from pdfs created by our computer system. Works great!!
Yamishuk
2022-09-12T20:00:00
I love these little printers. We have the small and larger version of it and they are great. Easy to use, great software and quick printing even from the phone. I only connect with BT since its so convenient and never disconnects.
leachim
2022-03-28T20:00:00
20 year IT professional here. I would throw this in the face of the designer and the managers that let this go to market. Issues Lack of robust menu - can not setup network via interface, only generic settings Labels do not tear cleanly - there is no tear cut line and the 2 feed guides on the front (why?! tear of the label Requires extraneous software to manage - there is no reason this shouldn't be all integrated into the menu and or a web interface. Can't view printer info without printing label - that costs me money and is wasteful I spent more time troubleshooting the network on this device than I should have. Every other device of its type has on screen menu ways to look up info and change settings like static network. Seems very little priority to how the customer uses it was taken into consideration.
ITunionBuilder
2022-03-04T19:00:00
Very good printer .............. .... .
Ali A.
2021-06-19T20:00:00
I need to know the best Bluetooth barcode scanner for this printer
Hhcaristo
2021-04-15T20:00:00
I have been able to print with a cable but not Bluetooth. The printer shows up on my WiFi network but fails to print via Bluetooth
True
2021-03-19T20:00:00
Its good and professional print ill buy another design from brother for more work
Mouhamad
2021-03-18T20:00:00
I bought the best you had due to the fact that I believed that it would work with Office 19. It doesn't and therefore it has not improved my efficiency. I should have stayed with my QL-550 it's just as good.
Brian
2021-02-21T19:00:00
It is a great label machine. Not complicated to set up and to use. We bought quite of few of these for our lab, and they are been working great so far. We had a couple machines that the label got stuck. We called customer support and they were able to replace the machines.
Professor X.
2021-02-07T19:00:00
It took all day to install the software and the Brother website did not help. I kept getting error messages until I finally found a place on the internet that showed how to do it.
grapeape40
2021-01-19T19:00:00
The battery lasts 12 hours and prints clearly. Works with IPADs. Sometimes information doesn't get sent from IPAD which can be annoying and have to forget the device and pair it again. Not sure if it's the IPAD or the Printer. Other than that it is brilliant. Any critics should suggest a comparable printer which has the same features. I would love to know something better.
Shano
2021-01-02T19:00:00
Great features - Wi-Fi and Bluetooth. The implementation of these features is what is lacking! It doesn't seem like you can just set it up with the Wi-Fi and forget it with it able to be printed to whenever you needed to use it. I am still working on it, though. I am also finding it doesn't accept the older labels of the same type and noticed the new ones, with the same number, have a larger base with more holes which enable the machine to read what label is installed - not acceptable! I kept the machine under the hopes I can learn to use it at a later date but it is VERY EXPENSIVE considering it has only worked for me when plugged directly into the laptop!
GregSCSA
2020-06-07T20:00:00
Purchased this printer because of its 2 color capability. The red tends to blend in with the black giving it a hazey look. The colors look good when printed by themselves. I would recommend the vc500 if you want color although the paper is expensive. If you want red and black printing the paper for this printer is expensive as well. I purchased the battery pack as well it works great for portable operation. I really like the wireless capability and general label printing of this printer. It uses all the same size paper as my 720 printer so I can have different size labels in each printer without changing.
ThomL
2020-05-03T20:00:00
the printer is , sturdy, compact and do what it was made to do.
ruddy
2020-04-30T20:00:00
use for many coin ID labels and the like--works very smooth and fast with P touch
ronnie j.
2020-04-03T20:00:00
This is a wonderful device! I love the mobile app and desktop application; they both are easy to use and I can print via Bluetooth connection or wirelessly, from each! The labels have come out perfect every time. Definitely a great purchase!
AM3420
2019-10-08T20:00:00
We have 2 of these printers we have to power cycle both of them because they lose their network and you cannot ping the static IP address. I have updated firmware, changed from WiFi to LAN and I still have the issue.
NickAlbertlea
2019-05-22T20:00:00
Easy to set up & install the downloadable software. Somewhat tricky to figure out the correct settings for designing & printing as the instructions are somewhat vague...can't search for any specific topic that I could figure out. Support was GREAT in helping me.
Ptownneal
2019-03-19T20:00:00
Easy to setup and even easier to use.Highly recommended.
Paul40
2019-02-24T19:00:00
The printer is compact and very mobile. I carry it to several locations in my facility with it fitting easily in my backpack. I love the blue tooth capability and the battery adapter, so there are no cables to worry with. It has helped to simplify my daily duties and a vital piece of equipment for the same.
David3179
2018-12-25T19:00:00
Driver software gives lots of unnecessary error messages such as Wrong Paper Type instead of allowing you to print monochrome on paper that is for 2-color process.
motorman
2018-12-12T19:00:00
I bought two of these printers and use different labels in each of them they work great.
danr
2018-12-07T19:00:00
After figuring out how to use this which it took several attempts, it has a useful place in my home. It is fun to be able to add and print addresses.
Tomee
2018-09-23T20:00:00
I love the versatility of the printer, quality is great and the fact that you can purchase an additional battery pack makes it relatively mobile
McESDA
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Browse our FAQ
up to 300,000 (die-cut labels) 150,000 (continuous labels)
Automatic
White / Black
Bluetooth wireless technology (Ver.2.1+EDR SPP, BIP,OPP, HCRP and iAP/MFIsupported) interfaces, USB Host, Wireless (b/g/n), Ethernet, WirelessDirect
Yes
3' (0.9m)
2.4" (6.09cm)
300 x 600 dpi
110 (labels per min.)
2.3" (5.8cm)
7 MB
Built-in
255 (for Transfer Data)
PC Connected, Stand Alone (ESC/P or P-touch Template)
Optional Li-ion Battery (PA-BU-001)
Raster
7.8 MB
Direct Thermal
Wireless 802.11 b/g/n, Wi Fi Direct, Hi-Speed USB 2.0
7 MB
Die-Cut, Continuous
Yes
100-240V - 50/60Hz 1.5A
CODE39, IMb, CODE128, UCC/EAN128(GS1-128), ITF(I-2/5), CODABAR(NW-7), UPC-A, UPC-E, EAN13, EAN8, ISBN-2(EAN13 AddOn2), ISBN-5(EAN13 AddOn5), Laser Barcode, POSTNET, RSS(RSS14 Standard, RSS14 Truncated, RSS14 Stacked, RSS14 Stacked Omni, RSS Limited, RSS Expanded, RSS Expanded Stacked)
PDF417(Standard, Truncate, Micro), QR code(Model1, Model2, Micro), Data Matrix(ECC Square, ECC Rectangular), MaxiCode(Model2, Model3, Model4, Model5), GS1 Databar Composite, Aztec Barcode
CODE39, CODE93, UPCEETENTION, CODE128, UCC/EAN128(GS1-128), ITF(I-2/5), CODABAR(NW-7), UPC-A, UPC-E, EAN13, EAN8, RSS(RSS14 Standard, RSS14 Truncated, RSS14 Stacked, RSS14 Stacked Omni, RSS Limited, RSS Expanded, RSS Expanded Stacked), PDF417(Standard, Truncate, Micro), Data Matrix(ECC Square, ECC Rectangular), MaxiCode(Model2, Model3, Model4, Model5)
CSV, TXT, MDB, XLS
True Type
Date/Time Stamp, Rotate Printing, Vertical Printing, Mirror Printing
9999
Yes
Yes
AirPrint, Brother iPrint&Label
Yes
Up to 9999 copies
Windows Vista, Windows 7, Windows 8/8.1, Windows 10, Windows Server 2003, Windows Server 2008
Yes
Yes
1379
Standalone
Yes
Yes
Enterprise Security (802.1x)
Wired: 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS)
Wireless: 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS)
P-touch Editor 5.2 for Windows, P-touch Address Book 1.2 for Windows, P-touch Editor 5.1 for Mac, P-touch Update Software (Windows & Mac)
WEP 64/128 bit, 802.1x, LEAP(CKIP), EAP-FAST(TKIP/AES), PEAP, EAP-TLS, EAP-TTLS, WPA/PSK (TKIP/AES), WPA2-PSK (AES), EAP (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS)
5 x 9.2 x 5.7" (12.7 x 23.3 x 14.4cm)
2.5 lb (1.1kg)
A product that works
By Mynickname
Not sure what JCK1 is referring to with "difficult to understand and apply" but everything works as expected and hoped for. I use it for tracking IT inventory and asset tracking as well as other things that need labels. Attached our Excel spreadsheet and works like a charm. You can filter in the P-Touch software and design the labels exactly how you want. The fact it's networked (we use Ethernet but Bluetooth and AirPrint also work flawlessly. Would definitely recommend and support this g...
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Good Printer Bad Software
By grapeape40
It took all day to install the software and the Brother website did not help. I kept getting error messages until I finally found a place on the internet that showed how to do it.
The Brother QL-820NWB offers flexible connectivity - Bluetooth wireless technology, Ethernet and Wireless (802.11b/g/n) interfaces. Also equipped with a USB Host interface, the Brother QL-820NWB is well-suited for use with a peripheral such as a scanner. Create amazing Black/Red labels using DK-2251 or cost-effective, paper labels for packages, name badges, postage and more. Ultra-fast, printing up to 110 standard address labels per minute with black text at 300dpi. Create and print labels from your mobile device when connected to a wireless network via AirPrint and Brother iPrint&Label.
Using the free, Brother iPrint&Label app with your Apple iPhone, iPad, and iPod touch or Android smartphones you can quickly access and print label templates - or create your own custom labels with graphics or photos. Easy to read Backlit Monochrome LCD screen allows for standalone use. Add an optional Li-ion battery for a complete mobile solution. Easy to integrate with free software development kits. Uses convenient, Brother genuine DK drop in labeling supplies. Needs no ink or toner. Windows and Mac compatible.