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Review Summary
2026-06-09T20:00:00
Bought this pair just before a work trip. Noise cancellation very effective so far!
AllFather

2026-06-07T20:00:00
I bought new Sony headphones because my old ones were 12 years old, they still work but not as great as Graham wh1000xm5, I can see a lot of progress
Greg1981

2026-06-06T20:00:00
I received these as a birthday present and am absolutely delighted with them ??
Isobelbob

2026-06-05T20:00:00
I really love them and the noise cancelling is perfect
Albi90

2026-06-03T20:00:00
I bought these headphones five years ago and they are unparalleled in quality and design. The sound quality is rich and true. The app is awesome. Well worth the money. The noise cancelling and battery life is remarkable especially on long flights.
Boomet

2026-05-28T20:00:00
Just worth it...and bit expensive... so anyways....money buys everything..also needs to improve the sony connect app very bad graphics ....looks like using java application...please update the app..thanks
Ssaif

2026-05-27T20:00:00
I had great hope in this redesigned headset. Every high-end Siny headset I have purchased failed at the hinge point. My experience with this redesigned hinge point was very sad, as this hinge also broke. When they break they become unwearable. I really don't want to continue buying high-end products from Sony only to have them keep failing. I an done with Sony. Grrrrrrr.
Tommy1957

2026-05-25T20:00:00
I received as a gift. Very good materials and sound quality
go6ooooo

2026-05-25T20:00:00
Purchased to replace my partners XM3 as I inadvertently spilled a cup of water into the ear piece that the charger goes into. Needless to say, they now fail to charge. However, these are well worth the upgrade as these XM5 have so many more features. Knowing how good these are, I would have upgraded sooner.
RAM999

2026-05-22T20:00:00
These are incredible for my Adhd and have completely made my work so much easy to do. The noise cancelling function is fantastic. Definitely recommend for any Adhder. Only issue was the manual was pretty poor, had to google how to use it, but to be fair that wasn't exactly difficult to do!!
Charlie2908

2026-05-20T20:00:00
percect design , sound fabulous , really enjoyed , I recommend it to whom want to get rid of outside noises really good at noise canceling
armi97

2026-05-20T20:00:00
I bought this headphone expecting it to be worth spending $500. And it worked very well until one day the hinge broke. It was not more than even a year since I purchased the product. And now if I want to repair the hinge, I have to spend another 100$. I searched the internet and found out that this is the common poblem in this headphone. Because of the low quality material and design issue. Yet they refuse to accept that. So basically you have to pay for what actually a manufacturing defect. And Sony also knows this thing, yet they refused to replace the product or atleast consider it in warranty. Such a shame sony.
Meet P.

2026-05-16T20:00:00
They're amazing! I got the white ones to match my pc set up. They're also good when plugged into the pc
Janedoe2000

2026-05-15T20:00:00
I bought these headphones because I couldn't get on with EarPods and I am so pleased I did.
jill07

2026-05-15T20:00:00
Bought the Pink version for my adorable wife. This is her first set of ANC, over ear headphones and she loves them. I have been buying these headphones for a few years now and wear them constantly. My first were the three's, then the four's and I presently own the five's. I converted from Samsung phones since the first Xperia 1 and presently still using the Mark V. Looking to get the VIII which is when I will hopefully get my XM6's. I have alot of Sony products in my house, so yes, I would recommend this product whole heartedly if you want a well rounded set of headphones. They do everything you would expect if a flagship product.
UrbanMerc

2026-05-15T20:00:00
I love the headphones, the sound and the noise cancelling. Unfortunately it seems the arms that the headphones are mounted on are quite brittle and broke easily. I have had to send the headphones in for repair at a cost of almost half the price of the headphones.
Matt N.

2026-05-14T20:00:00
Good nice excellent audio quality, Anc works too good
Sachin_1337

2026-05-11T20:00:00
I like this product with the noise cancellation and sound quality.
arkteo2

2026-05-10T20:00:00
Very good quality, quite comfortable and very easy practical, especially when working and you want minimum contact with your headphones
Vikaa

2026-05-08T20:00:00
Hinges creak, and I get sweaty ears. Sound isnt great but not bad. ANC is ok but does block out everything that I wanted it to.
Gal339

2026-05-06T20:00:00
Good sound really comfy.however the controls can sometimes go a bit ari especially on low battery.so I have to go into my phone to disconnect.
Shell73

2026-05-05T20:00:00
I bought last month, the performance was so good. Noise cancellation was superb and the sound so excellent. Happy with this purchase. Thank you Sony
zie90

2026-05-04T20:00:00
Received my headphones and by the middle of the third song I was listening to was already requesting a refund. Built quality is cheap; headband uncomfortable; not able to get the headphones into a position that didn't feel like there was a bar across my head, noise cancelling not as good as advertised, sound quality ok, but to have any 360 Spatial Audio you need different apps and services. Then comes support - slow and inept. Getting a refund was a process in itself. Would not recommend, will not be purchasing any other Sony headphones.
DontBuyThese2026

2026-04-28T20:00:00
sound quality is good with the equaliser. however the noise cancelling is disappointing. it has the possibility to be good but only activates effectively in noisy conditions which means in a quiet library i can still hear whispers because the device doesn't activate the noise cancelling. would be 5 star if the noise cancelling was manual rather than automatic so i could turn it up to the max even in quiet areas.
tiwivsj

2026-04-28T20:00:00
Absolutely new to headphones so was concerned about value to cost. Sought advice with Richer Sounds (in store). Amazed that other stores would not let me try before buying (£200 +)! I understand health issues especially with earbuds but headphones!! Anyway these are exactly what I needed - comfortable, clear and easy to operate and understand instructions.
Granny L.

2026-04-25T20:00:00
Bought these a couple weeks ago as I am now commuting for work. The noise cancelling quality is fantastic and completely blocks out the noise on public transport. Sound quality is superb and there are so many great features such as they stop playing music if I speak and the sound adapts to the environment etc. Would 100% recommend!!!
Janodix

2026-04-25T20:00:00
Typical Sony good excellent sound quality,headphones well made and comfortable
Chris 7.

2026-04-23T20:00:00
I bought these in July 2025, expecting "industry-leading" quality for a premium price. Less than a year later, the slider arm has already snapped during normal use. ?What's most frustrating is that I have a pair of "budget" brand headphones that have lasted years and feel significantly sturdier than these. After doing some research, it's clear this is a common design flaw with the WH-1000XM5. The plastic swivel point is far too fragile for daily wear and tear. ?The noise canceling and sound are great, but it doesn't matter how good they sound if they are held together by tape within a few months. If you are looking for durability, look elsewhere-or at least look at the previous XM4 model which has a much more reliable hinge. Very disappointed in Sony's build quality on this flagship model.
rmunir

2026-04-21T20:00:00
Had them for 4 months if even and the hinge broke. Sony refuses to fix them through the warranty as they call it a user error. This issue is such a big issue that there is a lawsuit against them for it. If you have the same issues i definitely recommend submitting a claim for it. Sony wants to charge me $99 (+ tax I believe) to fix them. That is 1/3 of the cost of just getting a new pair. If they only lasted 4 months, then I wouldn't be surprised that they will break once again after repairs.
Disappointed7273

2026-04-19T20:00:00
Headphones are great wish I'd bought them sooner. Would definitely recommend
Gazza62

Bluetooth Specification Version 5.2
32.81' (83.33cm)
2.4 GHz band (2.4000-2.4835 GHz)
A2DP, AVRCP, HFP, HSP
SBC, AAC, LDAC
SCMS-T
3.94' (120cm) (Approx.)
Single-sided (detachable)
11.82" (30cm)
4 Hz-40,000 Hz (JEITA)
Active Operation: 4 Hz-40,000 Hz
Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)
20 Hz-40,000 Hz (LDAC 96 kHz Sampling 990 kbps)
Closed, dynamic
48 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)
Stereo Mini Jack
Neodymium
Yes
Gold-plated L-shaped stereo mini plug
102 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned on), 100 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned off)
Touch Sensor
Over Ear
Yes
Yes
Yes
Auto NC Optimizer
Yes
Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF) (Continuous communication time)
Max. 30 hrs (NC ON), Max. 40 hrs (NC OFF) (Continuous music playback time)
USB
Approx. 3.5 hrs
Required, included
Lithium-ion
Non-universal
1
Black
8.82 oz (250g) (Approx.)


Take complete control of the listening experience. Your music, audiobooks and podcasts have never sounded so brilliant, with crystal clear hands-free calling and up to 30-hour battery life with quick charging, the Sony WH-100X5 take sound to a completely different level.

The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control eight microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE f Extreme and Hi-Res audio support the WH-1000XM5 headphones provide awe-inspiring audio quality.
