Canon CR-N500 13.4MP 4K UltraHD 15x PTZ Camera, Titanium White

SKU: CACRN500W MFR: 4839C002
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Key Features

  • Capture stunning 4K Ultra HD video with the Canon PTZ camera's exceptional image quality.
  • Experience smooth, precise control with the PTZ camera's pan, tilt, and zoom functions.
  • Utilize the 15x optical zoom on this PTZ camera for detailed close-ups in any production.
  • Enjoy versatile connectivity with HDMI, SDI, and IP outputs on this Canon PTZ camera.
  • Streamline your workflow using PoE+ for simplified power and network connectivity on the PTZ.
  • Achieve broadcast-quality video with the Canon PTZ camera's advanced image stabilization.
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Temporarily On Backorder?Expected Availability: 09/2025
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Canon CR-N500 Specifications

Camera
  • Color

    Titanium White

  • Image Sensor

    Type 1.0 (1.0 in.) single-plate CMOS sensor
    Total pixels: approx. 13.40 megapixels
    Effective pixels: approx. 8.29 megapixels (3840 x 2160)

  • Lens

    f=8.3 - 124.5 mm, F/2.8 - 4.5, 15x optical zoom, 9-bladed iris diaphragm
    35mm equivalent focal length: approx. 25.5 (W) - 382.5 mm (T)

  • Zoom

    Digital: 20x
    Optical: 15x

  • Lens Configuration

    18 elements in 14 groups (including 2 aspheric elements)

  • Minimum Focusing Distance

    1 cm (0.39 in.) at full wide angle, 60 cm (2.0 ft.) throughout the zoom range

  • Angle of View

    Horizontal: 73.0 (W) - 5.7 Degree (T)
    Vertical: 45.2 Degree (W) - 3.2 Degree (T)

  • Shutter Speed

    1/3 - 1/2000 sec. (specific values depend on the frame frequency and frame rate

  • Iris

    Manual/Automatic aperture

  • Gain

    -6.0 db - 33.0 db

  • ND Filter

    Built-in (Off, 1/4, 1/16, 1/64), motor operated

  • White Balance

    AUTO (AWB), Set A, Set B, preset settings (daylight: 5,600 K, tungsten lamp: 3,200 K), color temperature setting (2,000 K - 15,000 K), Manual

  • Focus

    Focus mode: Manual, AF-boosted MF, Continuous AF, Face AF, Tracking
    AF type: Dual Pixel CMOS AF, Contrast AF

  • Gamma

    Normal1 (Standard), Normal2 (x4.0), Normal3 (BT.709), Normal4 (x5.0), Wide DR, Canon Log 3

  • Image Stabilizer

    Optical-shift

  • Min. Subject Illumination

    3840 x 2160: Approx. 1.5 lux (shutter speed 1/30 sec., Frame Rate 29.97P, Gain 33.0 dB)
    1920 x1080: Approx. 3 lux (shutter speed 1/60 sec., Frame Rate 59.94P, Gain 33.0 dB)

  • Pan and Tilt

    Pan operation range: Horizontal +/-170 Degree
    Pan operation speed: 0.1 Degree - 100 Degree /sec.
    Tilt operation range: Vertical -30 Degree - +90 Degree
    Tilt operation speed: 0.1 Degree - 100 Degree /sec.

Video Output Format

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  • SDI

    1920 x 1080: 59.94P/59.94i, 50.00P/50.00i/25.00P, 29.97P/23.98P (4:2:2 10 bit) 1280 x 720: 59.94P, 50.00P (4:2:2 10 bit)

  • HDMI

    3840 x 2160: 29.97P, 25.00P, 23.98P (4:2:2 10 bit)
    1920 x 1080: 59.94P/59.94i, 50.00P/50.00i/25.00P, 29.97P/23.98P (4:2:2 10 bit)
    1280 x 720: 59.94P, 50.00P (4:2:2 10 bit)

  • IP

    3840 x 2160: 29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)
    1920 x 1080: 59.94 fps, 29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)
    1280 x 720: 59.94 fps, 29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)
    640 x 360: 59.94 fps, 29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)

  • Number of Presets

    Max. 100 (including home position)

Interface

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  • Communication Control

    LAN, Wi-Fi, Serial, IR

  • Network Terminal

    LAN x 1, RJ45, 1000Base-T

  • 3G-SDI OUT Terminal

    BNC jack (output only) x 1, 0.8 Vp-p/75 Ohm, unbalanced SMPTE 424, SMPTE 425, SMPTE ST 299-2 compliant Embedded audio, Time code (VITC/LTC)

  • GEN-LOCK Terminal

    BNC jack x 1, 1.0 Vp-p/75 Ohm, input only

  • HDMI OUT Terminal

    HDMI connector x 1, output only

  • RS-422 Terminal

    RJ45 connector x 1

  • Input 1 / Input 2 Terminals

    INPUT (3-pin jack) (pin1: shield, pin2: hot, pin3: cold), 2 sets, balanced
    Sensitivity (MIC): -60 dBu (Manual volume center, full scale -18 dB)/600 Ohm/Att.: 20 dB
    Sensitivity (LINE): +4 dBu (Manual volume center, full scale -18 dB)/1 k Ohm or more
    Supply Voltage: 48 V DC (Bias resistance: 6.8 k Ohm)

  • Mic Terminal

    3.5 mm stereo mini jack (unbalanced, plug-in power supported)
    Sensitivity (MIC): -72 dBV (Manual volume center, full scale -18 dB)/1 k Ohm or more/Att.: 20 dB
    Sensitivity (LINE): -10 dBV (Manual volume center, full scale -18 dB)/1 k Ohm or more
    Supply Voltage: 2.4 V DC (Bias resistance: 2.2 k Ohm)

  • USB Terminal

    Type-A (USB 2.0) x 1

  • Media Slot

    microSD card slot x 1 (future expansion, recording unavailable)

Environment

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  • Operating Environment

    Temperature: +32 Degree F to +104 Degree F (0 Degree C to +40 Degree C)
    Humidity: 10% to 90% (without condensation)

  • Storage Environment

    Temperature: +32 Degree F to +104 Degree F (0 Degree C to +40 Degree C)
    Humidity: 10% to 90% (without condensation)

  • Power Supply

    PoE: PoE+ power supply via LAN connector (IEEE802.3at compliant) - PoE cannot be used
    External power source: 24 V DC (using included AC adapter)

  • Power Consumption

    PoE+ Input: Approx. 16.2 W max. (body only)
    DC Input: Approx. 18.6 W max. (body only)

Controllers

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  • Supported Controllers

    Hardware: RC-IP100
    Software: Remote Camera Control Application

General

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  • Dimensions (W x H x D)

    Approx. 7.87 x 10.59 x 8.19" (200 x 269 x 208mm) (excluding protrusions)

  • Weight

    Approx. 9.04 lbs (4.1kg) (body only)

  • UPC Code

    013803339468

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13 Accessories for Canon CR-N500 13.4MP 4K UltraHD 15x PTZ Camera, Titanium White

  • All Accessories (13)
  • Controllers (1)
  • Wall Mounts (2)
  • Video Switching & Distribution (1)
  • Cables & Adapters (5)
  • Subscription & License (2)
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About Canon CR-N500

Canon CR-N500 PTZ.

Canon’s CR-N500 PTZ camera produces outstanding image quality and is equipped with powerful features and functions to be utilized in many industries including House of Worship, Education, Broadcast, Corporate, Events and more.

The CR-N500 produces incredible 4K and HD image quality with the combination of a 1” CMOS sensor and DIGIC DV 6 image processor. These core components provide the image-processing power and speed that enables 4K UHD video acquisition, image stabilization and precise Dual Pixel CMOS AF. On-air pan and tilt movement is possible thanks to the smooth and responsive pan and tilt mechanism equipped with the CR-N500.

The CR-N500 camera supports Canon’s new XC Protocol as well as Real-Time Messaging Streaming Protocol, NDI|HX Live Video Production Protocol, Standard (VISCA) Protocol and more. The CR-N500 can be controlled remotely by IP, Serial, IR or wirelessly via Wi-Fi.

Canon CR-N500 PTZ.

High Quality 4K 30P & FHD 60P Video Output.

1.0 Type CMOS Sensor.
The CR-N500 features a Canon 1.0-inch 4K UHD CMOS image sensor capable of 4K UHD video capture at 30p and up to 60fps in Full HD, making the CR-N500 PTZ camera great for the remote and unobtrusive capture of professional productions.

The CR-N500’s 1.0-inch sensor allows for larger photosites compared to smaller-sized sensors found in other PTZ cameras, resulting in stunning images with less noise in low-light situations. The larger sensor also exhibits a shallow depth of field at large apertures, producing a beautiful bokeh and blurred backgrounds in images, while Canon’s DAF tracks and keeps subjects in sharp focus. The CR-N500’s DIGIC DV 6 imaging engine drives the high sensitivity and low noise performance of the camera yielding amazing imagery in a variety of shooting conditions.

DIGIC DV 6 Image Processor.
The CR-N500 PTZ camera incorporates Canon's DIGIC DV 6 Image Processor, which is essential in providing high image quality, advanced performance and convenient operability. This advanced core technology component provides the image-processing power and speed that enables features such as 4K UHD video acquisition and precise Dual Pixel CMOS AF.

Dual Pixel CMOS AF.
Dual Pixel CMOS AF is Canon’s breakthrough AF technology that uses a CMOS sensor with a structure that combines imaging and phase-difference AF functions. The Dual Pixel COMOS AF determines the focusing position by the phase difference, which drives the focusing lens smoothly and enables quick focusing. The AF tracking capability is effective even during zooming, panning or tilting. On the other hand, with conventional contrast AF method, used by other cameras, the focusing position is determined by the contrast (difference of brightness). Therefore, the focusing lens may move slightly back and forth around the focusing position, which could cause delay when focusing.

Dual Pixel Focus Guide.
Utilizing information from Dual Pixel CMOS AF, Dual Pixel Focus Guide helps achieve precise focus by displaying focus assist information on the screen. It employs a truly an innovative user interface that helps enable the user to see if they are focused in front of or behind the subject through visual observation, and allows quick and accurate manual focus to be achieved. This helps simplify the focusing process when shooting in 4K UHD, which requires strict focus accuracy.

Face Detection & Tracking.
The CR-N500 has multiple focus modes that aid the operator when confirming focus. When set to on, the Face Detection & Tracking can track the face of a subject when they are within a frame. Furthermore, there are two Face Detection options (Face Priority & Face Only). Face Priority will track a face within the scene, when a face is no longer within the scene, the camera will continue to focus within the predefined focus area. In the same way, the Face Only function will track the detected face within the scene, if the face is no longer within the scene, the camera will maintain its focus position without tracking for new objects. If more than one face is detected within a scene, the operator can toggle between detected faces. Both modes are useful when following a subject allowing the operator to focus on composition while the camera handles focus.

Canon 4K UHD Lens.
The CR-N500 features a 15x optical zoom lens and exhibits a wide viewing angle of 73 degrees (horizontal). At the wide end, the 25.5 mm lens is capable of capturing extensive scenes in tight shooting spaces such as indoor events for cinematic wide shots. The camera utilizes aspheric lens elements to achieve 4K image quality while minimizing various aberrations over the entire zoom range.

Easily change the look of the image capture by utilizing a neutral-density filter. The CR-N500 is equipped with a built-in ND filter mechanism that allows the user to select from three densities: 1/4, 1/16 and 1/64. With the built-in ND filter, users can achieve rich video expression by controlling aperture values.

Furthermore, the lens structure of the CR-N500 enables real-time responsiveness in a three-dimensional space, supporting optical image stabilization, which helps keep the image capture stable by minimizing vibration.

Over Sampling HD Processing.
The full HD recording (over sampling HD processing) takes full advantage of the image information acquired by Canon’s 4K sensor to generate beautiful high-definition full HD video. This helps content creators produce stunningly detailed FHD video when utilizing the CR-N500.

High Quality 4K 30P & FHD 60P Video Output.

Smooth & Responsive Pan & Tilt Control.

Variable Pan and Tilt speed of .1° - 100°/second.
The CR-N500 is equipped with the PT (Pan, Tilt) drive mechanism that can change the speed from fast to slow in incremental steps. This allows the operator to set the speeds to desired preference to allow for smooth PT movement. The CR-N500 exhibits a variable Pan and Tilt speed of .1° - 100°/second.

Canon Log 3 Supported.
Canon Log 3 is a gamma regarded for its latitude and flexibility with post-processing. It realizes a dynamic range (800%/13-STOP equivalent) while retaining the characteristics of the dark area and the proximity of 18% grey.

Log shooting is particularly effective for constantly shifting shooting sites such as unscripted productions and documentaries or sites with rapidly changing lighting conditions.

Canon Log 3 is a gamma considering a simple grading by tightening the dark area to arrange the gradation, which retains the ease of use of Canon Log making the noise less visible.

Shooting in log allows the CR-N500 to more easily match the color and look of other cameras, especially those also shooting in log. This helps provide a more consistent look across the entire production.

Wide DR Gamma Supported.
The CR-N500 supports Wide DR Gamma for natural and realistic-looking images that faithfully represent the scene at hand. Wide DR Gamma achieves a dynamic range of 800% to produce almost seamless tone gradations, resulting in smooth detail and virtually no blown-out highlights.

Equipped With Six Image Quality Modes.
The CR-N500 is equipped with the acclaimed image quality modes for high-end video production. There are six preset image modes to choose from, each preset contains specific gamma, color space and color matrix parameters. Apart from the preset image quality mode, adjusting and combining the gamma, color space and color matrix make it possible to adjust to the intended image look.

Equipped & A Variety of Image Quality Adjustment Functions.
The CR-N500 features the Image Quality Adjustment function (Custom Picture) which is acclaimed for high-end video production. The Image Quality Adjustment function equipped with the CR-N500 is similar to Canon’s XF705 and Cinema EOS System, which allows users to adjust the picture settings to adapt to the shooting conditions or add effects according to the intention of direction. This function makes it possible for content creators to match the image capture of other cameras in a production - resulting in a match of image output.

Smooth & Responsive Pan & Tilt Control.

Easy Integration Into IP Streaming.

IP System.
In addition to SDI and HDMI connections, the CR-N500 is equipped with an RJ-45 interface purposed for IP communication, which supports high-resolution videos for distribution. The CR-N500 supports multiple protocols that can be utilized for video, audio and control. The genuine RC-IP100 controller utilizes the XC protocol to control the CR-N500. The CR-N500 can also be combined with third-party equipment for control purposes. This IP system can help contribute to an efficient and labor-saving camera operations for the field of video production, broadcasting and more.

IP Multi-Stream Support.
The CR-N500 can simultaneously distribute video to multiple protocols via IP. Simultaneous distribution is also known as multi-stream, and the CR-N500 can distribute a total of three video streams simultaneously. Furthermore, if the HDMI/SDI video output is 30 fps or less, the CR-N500 can distribute two video streams, 4K H.264 and 360P H.264, at the same time. Such IP multi-streams contribute to parallel workflows where the same video is used simultaneously in remote environments.

RTMP Streaming Protocol Supported.
The CR-N500 is capable of streaming video and audio using RTMP (Real-Time Messaging Protocol). Even high quality/large capacity video/audio files such as broadcast programs are played at the same time as distribution without waiting for the completion of download. For example, by using a live streaming service, the viewer's direct access to the distribution URL set on the camera will stream the "current video" captured by the camera. With the RTMP streaming distribution, multiple viewers can watch the program at the same time even in a remote environment.

Live Video Production Support Protocol: NDI|HX
The CR-N500 supports the NDI (Network Device Interface) protocol that is well-established in the field of video production and broadcasting as the supporting RTP (Real-time Transport Protocol). The NDI protocol has been developed and led by NewTek, Inc. as a protocol that supports the workflow of live video production over an IP network.

By constructing a system that uses NDI protocol-compatible devices and tools, it is possible to use video and audio resources on the network, including live video from cameras. As a result, a "live video production" workflow is created.

Standard (VISCA) Protocol Supported.
The CR-N500 supports the Standard (VISCA) Protocol to remotely control the camera via IP. When connecting a Standard (VISCA) Protocol compatible controller to the camera over IP or serial (RS-422) the camera can be operated remotely and shooting settings can be adjusted through the controller.

The Standard (VISCA) Protocol is widely used in video production, broadcasting and many other markets. The CR-N500 supports the standard (VISCA) protocol that is regarded as an industry standard and is suitable for operation within existing workflows.

Warranty Information

This product has a limited warranty of 36 months.

Product Documents

User Manual

Key Features

  • Capture stunning 4K Ultra HD video with the Canon PTZ camera's exceptional image quality.
  • Experience smooth, precise control with the PTZ camera's pan, tilt, and zoom functions.
  • Utilize the 15x optical zoom on this PTZ camera for detailed close-ups in any production.
  • Enjoy versatile connectivity with HDMI, SDI, and IP outputs on this Canon PTZ camera.
  • Streamline your workflow using PoE+ for simplified power and network connectivity on the PTZ.
  • Achieve broadcast-quality video with the Canon PTZ camera's advanced image stabilization.

What's in the box:

  • Canon Camera Body (Titanium White)
  • Mounting Plate with Screw
  • Safety Wire
  • Safety Wire with Screw
  • AC Adapter
  • AC Cable
  • Infrared Remote Controller with Battery
  • Installation Guide
  • Canon 3 Year Limited Warranty