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Review Summary

2023-03-06T19:00:00

Rated 5 out of 5

A Denon Enthusiast for LIFE!

I own an AVR-X4300H but wanted and needed another setup for a bedroom and chose this superb AVR-S960H direct from Denon. No matter the format, musical playback and film are all wonderful! HEOS is the best wireless system bar none and we have 12 HEOS speakers throughout our home and I recently gave my brother and his wonderful wife a Denon AVR-S750H and a pair of HEOS 5 speakers. I will be setting up an AVR-S760H for my younger sister this spring as well as a pair of Home 150 speakers. I recently gave four Home 150s to our daughter and her family and have two more Home 150s I am giving to two of my dearest friends for use in their condominiums. I have tried several brands and none of them have been as good as Denon and HEOS. I am a Denon enthusiast for life because they support their products and their customers superbly. Thank you!

The B.

2023-02-12T19:00:00

Rated 5 out of 5

Great sound

I like the way it separates the sound and how full my speakers sound with this S960H. It even beats other models that costs more than twice. I purchased it in 2021. I took long time to review but after compare it in 2023 with an expensier model I can tell it was a good purchase.This unit powe a 5.1 polk S60, S35and S20 speakers.in a superb way.

Viajeroespacial

2022-12-26T19:00:00

Rated 5 out of 5

GREAT PRODUCT

I've always been a Sony guy. I read a ton of reviews on Denon and have seen them on display in Costco. I decided it was time to update my system with Dolby Atmos speakers. Went with the Klipsch 7.2.2 speakers and wanted a true Dolby Atmos sound. I researched many Amps and settled on the AVRS960H. Price was a big issue and playing with them in Costco was another. Didn't buy at Costco but listened and played for quite a while. Once I got my system set up in my house, I was quite surprised at the sound. I still have quite a bit of learning about the Dolby Atmos, however. Can't seem to get the Dolby Atmos to show in my surround settings when the movie is in Dolby Atmos. It is quite confusing just because it's all new to me. I consider myself quite knowledgeable on technology, however, Dolby Atmos is very new to me. All I run is my cable box, but still haven't got the Doby Atmos to appear. It does get a bit frustrating but I'm sure I will figure it out soon. I am hearing new sounds and true surround, however.

Rickemama

2022-12-22T19:00:00

Rated 5 out of 5

A really great buy!

Hands down the best money spent, if you?re looking for a high quality theater sound reproduction this is it. I have mine set up in our master bedroom with a 10 foot ceiling, if set up properly it is impressive.

Tucker99

2022-12-21T19:00:00

Rated 5 out of 5

Denon AVR S960H

Ptenty of power, easy set up and integration with existing components

SJPeterson

2022-12-20T19:00:00

Rated 5 out of 5

Seriously happy!

Delighted with the overall experience so far. The on-screen step-by-step setup was so easy and straightforward. The speaker calibration was also very easy and actually enjoyable at how new technology works. The Denon S960H is replacing a 10 year old Yamaha AVR that failed. I have been using the new Denon for three weeks now and I am really enjoying the movie and music listening experience, far better than what I had before. I am running a 5.1 Klipsch speaker arrangement currently.

biketom5

2022-12-19T19:00:00

Rated 5 out of 5

New Receiver from Santa

It was all that we expected from a Denon- good quality equipment

watrrat

2022-12-13T19:00:00

Rated 4 out of 5

Musical, Invisible Surround (with some extra work)

This AVR replaced an excellent but no longer compatible Marantz AVR I had, and on balance they are quite similar but with a few points on Denon's side for the Winner. Sonically they are similar to what I'd call the Denon "sound" which is probably Warm to Neutral. Denon receivers make music sound more like it really is, without a lot of artificial boom and sizzle. It doesn't push anything out like some amps would, nor does it have any obvious omissions in the spectrum. You could easily use this as a "music only" amp and be very happy with it, though in that case you'd be leaving out all the other channels! The point is the "sound" is not only clean with exceptional processing, it clearly is more than just about movie effects. It also looks great in terms of the 4K signal throughput. Setup was relatively easy, and for many going through the Audessy step-by-step, this will be all they need. However, IMO that really is more a "rough first pass" process that gives "OK" surround but nowhere near the full potential of the system. At the end of the day, if you have a decent set of "real" speakers (not tiny 3" cubes with a sub in the corner) you'll need to spend some time manually adjusting things after the Audessy has set things to their initial state. For those do the extra work, they will be rewarded with a first-class surround system that can truly "disappear." I've been amazed just how well my 7.1 system has been able to create a real sense of space with the Denon; by far the best results I've gotten from any previous other AVR. So why 4 and not 5 stars? A few things: There was quite a bit of work to actually have the 4K signal pass through on to the TV without any processing for one thing. The other is that this is one situation where a printed manual should absolutely be included, and not make even the basic setup have to utilize a downloaded PDF. Considering how easy certain aspects of setup is made, they make others overly complicated, or buried within the manual. So the star off is more for ease-of-use than anything else, as indeed the sound and picture are near perfect, especially for the price.

Doug M.

2022-12-11T19:00:00

Rated 5 out of 5

Very happy

Customer support was great helping me set it up. Sound is Excellent!

MichaelC

2022-12-10T19:00:00

Rated 5 out of 5

Great relief

This unit is a replacement of my awesome DPR1001. My old unit is out dated, but still amazing. Without HDMI I could not fully experience the fullness of high definition movies compared to toslink cable. So far the unit exceeded my expectations. I have not set up it fully yet but I?m not in a hurry. If not for HDMI eArc and HDMI inputs/outputs, I?d continue to use my Harman Kardon. Nevertheless, Denon got me hooked - no regrets.

Rey h.

2022-12-09T19:00:00

Rated 4 out of 5

Capable, powerful, and not difficult to set up

This advanced AV receiver replaced a simpler unit that had nearly twenty years of service and far less capability. I began by reviewing the initial instruction materials that were provided in the box. Then I pulled out the old one and connected my television (an older Toshiba 44" LCD, no 4K or 8K so I can't speak about any features or quality level beyond 1080P HDTV). I worked through the setup menu and was able to get my 5.1 speakers playing correctly by setting up a pair of outputs as Zone 2 (even though I don't have a second zone of speakers at this time). I have used Blu-Ray disks plus the built-in streaming in my Blu-Ray player with great success. Surround works marvelously and the system is well equalized for my small-speaker + sub playback setup. I have run the radio a bit and will be adding a Bluetooth receiver to stream from my phone. Next up -- new speakers!

RadioMarkMN

2022-12-04T19:00:00

Rated 5 out of 5

HOOKUP AND SOUND

EXCELLENT SOUND EASY HOOK UP BUT SETING FOR THE ROOM IS A LITTLE CONFUSING CUSTOMER SERVICE WAS GREAT TO HELP

DANGEL0706

2022-11-27T19:00:00

Rated 4 out of 5

Great middle of the road to upper level reciever.

Great product, only 95w and 7 channel but has every thing you need to incorporate good quality sound into your listening and watching experience.

JamesK

2022-11-26T19:00:00

Rated 3 out of 5

Frustrated and Disappointed

This product is extremely frustrating. the Denon app is clunky and disorganized. The quick setup guide does not set the unit up correctly or to its potential. The Microphone cord is too short for most home theaters that now have the receiver in another room and no accessories order page for just this situation

Fasano1969

2022-11-23T19:00:00

Rated 5 out of 5

Denon continues to impress.

I've been a Denon user for several decades. This unit was expressly purchased to support the latest technology, namely 4K 120Hz support. It took me a little bit to figure it out. I mistakenly plugged all of my devices into the 4K inputs. There are multiple 4K inputs and only one (1) 8K 60Hz & 4K 120Hz input. In order to use the 4K 120Hz support one needs to plug in their source system into the single 8K input. Also, ensure you have a certified 8K cable in from the source and out to the TV. Once done, the Xbox Series X, the Denon AVR, and the LG OLED TV all worked in harmony. I can't emphasize how important calibrating the sound to your environment is. I had moved in and had not calibrated my old unit to the new environment, so when I plugged this in and used Audyssey the sound was phenomenal. All in all, I am pleased with the unit. I am especially pleased with the discounted price, although one might get the newer 760 (I believe is the number) for less. It has all the features, but less power output. I had to call support due to a shipping error and they were great. All in all, quite pleased.

Jorge L.

2022-11-19T19:00:00

Rated 5 out of 5

WOW FACTOR FACTORY REFURBISHED

In my opinion refurbished is the way to go if you want to save ! Lives all up to what Denon says ! Second week using the S960H and the WOW factor is amazing ??

New D.

2022-11-15T19:00:00

Rated 5 out of 5

Great product and Great customer service!

Upgraded from an 2004 Kenwood. This is a great product! Seamless integration with my Polk audio speakers and TV. The sound and video is superb! I am not an audio file by any means but output is clear and crisp. Worth the money. Thank you Denon for your support with shipping!

DLRo

2022-10-07T20:00:00

Rated 4 out of 5

Nice but a little underpowered for me

Nice receiver, happy overall, but regretting not choosing a model with more power.

Chris G.

2022-09-15T20:00:00

Rated 5 out of 5

Couldn?t be happier!

A lot of ?bang? for the buck?literally! Replaced an older AV receiver that was not HDMI 2.1 capable. The sound through the receiver to my old Bose Acoustimass surround system is awesome. The 4K pass through is flawless. Got a new Sony A80J 77? 4K TV also and I cannot be more blown away with the setup. Be sure to update your HDMI cables and CAT5 cables too.

Mike R.

2022-09-15T08:14:39

Rated 5 out of 5

Great receiver

I upgraded from a Yamaha and love the Denon .Great clarity and the bass is booming. It run?s my 5.2.2 Klipsh Dolby Atmos setup perfectly!!

Lance G.

2022-09-11T20:00:00

Rated 2 out of 5

Not wireless from the receiver to 150 speakers

This receiver DOES NOT communicate from the receiver to the Denon 150 Speakers. If you are thinking they can be used as side or rear speakers as I did you will be mistaken. I wasted hours trying to get them to pair with the receiver. You can play music from them using Alexa to the receiver but not as surround speakers to watch TV. There are much less costly solutions for wireless rear speakers using an audio transmitter/receiver.

JerryR

2022-08-11T20:00:00

Rated 5 out of 5

Great AV Receiver

awesome receiver. I use it for sound for my TV, game system and a turn table. all sound comes through wonderful and the HDMI pass through works flawlessly.

nybr

2022-08-03T20:00:00

Rated 5 out of 5

A/V receiver replacement

Ease of setup was perfect, still doing some minor tweeks, (learning other equipment remotes/commands, but no worries, I've been involved with A/V since the mid 70's.

Ross56

2022-07-21T20:00:00

Rated 5 out of 5

Thumbs Up for Denon receiver

Great user experience, seamless integration, music via Wi-Fi and Bluetooth is great

Nick57764

2022-07-21T20:00:00

Rated 5 out of 5

Refurb AVR-S960H

I've had the refurb for 2 weeks now, and everything works perfectly. Great sound!

Fred H.

2022-07-13T20:00:00

Rated 5 out of 5

Refurbished unit is awesome

Purchased a refurbed unit to replace my Onkyo THX certified TX-818NR because the HDMI switching failed completely (a common issue). So far so good. The unit runs only warm (not hot) when watching movies and the dialogue sounds fine. I experienced none of the issues in Andrew Robinson?s YouTube review (I was only mildly concerned because of Denon?s 30 day return policy). The receiver is driving 4 ohm speakers with powered subs in a 5.2 setup. Audessy calibration/setup worked very well and nailed distances to each speaker. Shipping only took 1 day because United Radio (service center for Denon in located in Syracuse, NY, which is local to me.

Oliver L.

2022-07-07T20:00:00

Rated 1 out of 5

Bad product

The denon receiver was a refurbish that we bought directly through dennon and and we got it it arrived in a very quick manner delivery was fine. The optic did not work on the receiver. The receiver also had problems with a crackling coming through our center speaker when we use the receiver. We are returning the receiver for full refund. They wanted to replace the receiver with another refurbished one but why go that route whem the first refurbished one had big problems. I'll never order again from denon.

Very d.

2022-07-03T20:00:00

Rated 5 out of 5

Easy setup and great surround sound

Easy setup for customizing the surround sound setup for our 7.2 channel speakers. Some sound modes seem too echoey, but Movie mode works great for TV cable and streaming services. I actually was fooled by the surround system into thinking someone was knocking at our door, but it was in a show we were watching hehe.

Chimmy

2022-07-02T20:00:00

Rated 4 out of 5

Great system with one complaint

This is a great system. I replaced an older AVR with my first Denon and I am blown away. My only complaint is an absence of an owners manual or a reference to a digital copy. I needed it to setup alexa on/for the AVR which isnt mentioned on Denon's website. I finally figured it out in the alexa app.

Camper

2022-04-22T20:00:00

Rated 5 out of 5

Denon AVR-960H-Refurbished

This receiver is a wonderful upgrade from my 20 year old non HDMI receiver. The sound quality is wonderful. Most important to me was the ability to feed my 2nd TV on the other end of our lower level through an HDMI cable. It handles all of my feeds, Amazon Fire Stick, game station, DVD, Apple TV device perfectly on both tvs. My 7 ceiling mounted speakers and one Sub woofer were accommodated perfectly. I have to figure out how use less remotes, which I was hoping was a capability of this denon, but it is not. That is ok and the ability to reduce the load on my TV as the main hub for devices has increased the video and sound quality immesnely! Love it! Refurbished? Do it!

Mark M.

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Denon AVR-S960H Specifications

Amplifier

Amplifier

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  • Channels

    7.2
    Object-Based Configuration: 5.1.2

  • Power Output per Channel

    2-Channel Driven:
    90 W at 8 Ohms / 20 Hz to 20 kHz / 0.008% THD
    125 W at 6 Ohms / 1 kHz / 0.7% THD

    1-Channel Driven:
    145 W at 6 Ohms / 1 kHz / 0.7% THD
    185 W at 6 Ohms / 1 kHz / 10% THD

  • Frequency Response

    10 Hz to 100 kHz +1/-3 dB (Direct Mode)

  • Speaker Impedance

    4 to 16 Ohms

Audio Processing

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  • DTS Compatibility

    DTS-HD Master Audio, DTS:X

  • Dolby Compatibility

    Dolby Atmos, Dolby Pro Logic IIz, Dolby TrueHD

  • Auro 3D Support

    No

  • Upmixing Technology

    Dolby Surround, DTS Neural:X, DTS Virtual:X, Dolby Atmos Height Virtualization Technology

  • Supported File Formats

    AAC, ALAC, DSD, FLAC, MP3, WAV, WMA

  • HDR Compatibility

    HDR10, HDR10+, Dolby Vision, Hybrid Log Gamma

  • Pass-Through Support

    8K60p 4:4:4 (3D, BT.2020)

  • Upscaling

    8K UHD

  • GUI

    Yes

Connectivity

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  • Rear A/V Inputs

    6x HDMI
    2x 3RCA Component
    2x RCA Composite
    2x Optical TOSLINK
    1x Digital Coaxial
    4x Stereo RCA
    1x Stereo RCA (Phono) with Ground Screw

  • Rear A/V Outputs

    2x HDMI
    1x 3RCA Component
    1x RCA Composite
    2x RCA Subwoofer

  • Front I/O

    1x USB Type-A Input
    1x 1/4" / 6.35 mm Headphone Output
    1x 1/8" / 3.5 mm Setup Mic Input

  • Other Rear I/O

    2x Bluetooth/Wi-Fi Antenna Terminal Input
    1x AM Antenna Terminal Input
    1x FM Antenna Terminal Input
    1x RJ45 (Ethernet)

  • Speaker Connectors

    7x Binding Post Pairs

  • HDCP Support

    Version 2.3

  • Audio Return Channel (ARC)

    Yes, eARC

  • HDMI CEC

    Yes

  • Input Sensitivity

    200 mV

  • Signal to Noise Ratio

    100 dB (Direct Mode / IHF-A)

Wireless Connectivity

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  • Wireless Audio Protocols

    AirPlay 2, HEOS

Control

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  • Virtual Assistant Support

    Amazon Alexa, Apple Siri, Google Assistant, Josh.ai

Tuner Section

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  • Tuner Type

    AM, FM

  • Radio Frequencies

    AM: 520 to 1710 kHz
    FM: 87.5 to 107.9 MHz

  • AC Input Power

    120 VAC, 60 Hz

  • Power Consumption

    Active: 500 W
    No Sound (ECO Off): 70 W
    No Sound (ECO On): 35 W
    CEC Standby: 0.5 W
    Standby: 0.1 W

Physical

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  • Color

    Black

  • Dimensions (W x H x D)

    17.1 x 9.3 x 13.4" (43.4 x 23.6 x 34cm) (Antenna Up)
    17.1 x 6.6 x 13.4" (43.4 x 16.8 x 34cm) (Antenna Down)
    17.1 x 6.6 x 13.0" (43.4 x 16.8 x 33cm) (Antenna Removed)

  • Weight

    21 lbs (9.53kg)

About Denon AVR-S960H 7.2-Channel 8K Ultra HD Network AV Receiver - Black SKU#1604770

FEATURED REVIEWS

Best of all, it's reliable

By Dan F.

I have a Polk high end satellite/subwoofer surround speaker system that has superb sound but isn't easy to drive. I went through a Sony, 2 Yamaha, and an Onkyo receiver, none of which lasted much longer than a year before I bought the S960H in August of 2017. Since then, It's been "happily ever after" for my home theater system. The feature set provides everything I need (and more that I don't use and the clarity and dynamic range of the sound is terrific.

Perfect

By Teeter

I recently purchased this S960H at our local Best Buy, and it replaced my 5+ year old Denon S910W. The S910W was working perfectly, but I wanted a late model AVR with an updated processor along with other components. The sound quality from my 5.1 system has improved via watching DD movies, Wi-Fi is still a simple set-up, 1080p scaling to 4K, improved auto speaker calibration[Audyssy], software update went very smooth via Wi-Fi, and everything else is user friendly. The features on this A...

View full Review

The Denon AVR-S960H 7.2 channel 8K Ultra HD AV receiver with 90W per channel fully supports 3D audio formats like Dolby Atmos, Dolby Atmos Height Virtualization Technology, DTS:X and DTS Virtual:X, as well as the latest HDMI specifications such as 8K/60Hz and 4K/120Hz pass-through and upscaling. Features Wi-Fi, Bluetooth, HEOS Built-in wireless multi-room music streaming and voice control compatibility.

The Latest Technology in Movie Experiences
With the new AVR-S96OH, enjoy all your entertainment with latest technology available and watch your movies in unrivaled clarity. Enjoy your movies in 8K with 8K/60Hz pass-through and upscaling.

Full 3D Audio Support
Immerse yourself in 3D audio with Dolby Atmos, Dolby Atmos Height Virtualization Technology, DTS:X and DTS Virtual:X. Set up Dolby Atmos with a 5.1.2 surround sound speaker system using elevation speakers for the ultimate home theater experience.

Advanced 8K HDMI Video Section with eARC
Available on all HDMI ports, enjoy 8K upscaling, as well as HDCP 2.3, letting you enjoy copy-protected content uninhibited. The AVR-S96OH also adopts eARC (enhanced Audio Return Channel) to support 3D audio formats directly from your smart TV apps to your AV receiver.

Denon AVR-S960H 7.2-Channel 8K Ultra HD Network AV Receiver - Black SKU#1604770 Features

  • Geared for 8k: Enjoy all your entertainment with the latest 8K technology available
  • 7 channels with latest specs: High-powered performance with 4K and new 8K pass-through
  • Full 3D audio support: Immerse yourself in 3D audio with the latest and greatest 3D formats
  • Voice assistants at your command: Switch between voice services or pick a favorite to use the choice is yours

What's in the box:

  • Denon AVR-S960H 7.2-Channel 8K Ultra HD Network AV Receiver (Black)
  • Remote Control
  • 2x Bluetooth/Wi-Fi Antennas
  • Sound Calibration Microphone with Stand
  • Original Box
  • Item Note: Not Fully Tested