Used Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Silver

SKU: US1805407

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Review Summary

2025-08-28T20:00:00

Rated 5 out of 5

Best Birthday Gift

Got the Sony WH-1000XM5 as a birthday gift for my friend, and she's beyond happy with it! ?? The noise cancellation is on another level - much better than Apple's headphones. Sound quality is richer, bass is deeper, and it's way more comfortable for long listening. Definitely feels more premium and worth the price. (Reminder: Please remember to email me the TNG reload reward as early as possible, thanks!)

Mr H.

2025-08-28T20:00:00

Rated 5 out of 5

Good For Every Day Use

When I listen the music from Apple and Spotify the WH-1000XM5 have warm sound. Good for the Lon time use. But, the easy to affect the strains form the oil from ears or hair.

Mth01

2025-08-24T20:00:00

Rated 4 out of 5

Lightweight and comfortable

These headphones are easy to use, lightweight, and comfortable. Sound quality is crisp but does not quite meet the depth and richness of my old Ziks from Parrot. The Ziks were twice as expensive, though! I'll enjoy these Sony headphones well.

Makrishna

2025-08-22T20:00:00

Rated 3 out of 5

From a woman's perspective.

Headband is painful, not made for smaller or female/ childrens head size. I am an averaged size female and it will not adjust small enough. The added pressure gives me a headache so I do a messy bun and sit it on there until I can find a fix. I review 150-200 audiobooks a year with these. They are the best overall quality I've tried. The comfort is perfect on the ears. Noise cancellation is so good I've slept with them on. My ears do not get sweaty. I don't have to take my earrings off. I have used them for phone calls and voice is clear to the person on the other line. Doesn't pick up background noise. I would have upgraded to future models if they had made them to adjust smaller and fixed the headband/cushion issue. I talked to a customer service rep from the website and no changes have been made to the design to fix the problem. It is no secret and there are a lot of forums talking about ways to make these more comfortable. I will buy them immediately when or if they do.

FictionalFlings

2025-08-22T20:00:00

Rated 5 out of 5

Have 360 sound, noise cancelling

Sound is awesome and also the noise cancelling is good

Kelvin X.

2025-08-22T20:00:00

Rated 5 out of 5

the noise cancellation feature is top tier!

it boosts my productivity as an architect that loves listening to music while working.

arpao

2025-08-22T20:00:00

Rated 5 out of 5

Great music pleasure

I bought 2 weeks ago and has been using it when outdoor.

KM T.

2025-08-19T20:00:00

Rated 1 out of 5

Disheartening that the Headphone Failed

In February 2024, I purchased the WH-1000XM5 Wireless Noise Canceling Headphone. After a year of usage, I encountered an issue with the left-sided headphone, which no longer produced sound. Unfortunately, I did not have an extended warranty and opted to send the headphone to Sony's repair company, Encompass. The diagnosis revealed that both speakers had sustained damage (Both Speakers are Blown). The total cost for the diagnosis, repair parts, and labor amounted to $333.34. The original purchase price of the headphone was $349.79. It is disheartening that the headphone failed and the speakers were damaged after only a year of use. This incident raises concerns about the product's quality. I would rate the Sony WH-1000XM5 at one out of five stars and urge consumers to be aware of this experience.

Danbst

2025-08-17T20:00:00

Rated 5 out of 5

Great earphone

great quality, i really like the noise cancelling and the base

great 2.

2025-08-12T20:00:00

Rated 5 out of 5

Best belated bday gift

So glad my besties 'made' me buy it ( by topping up 1/2 :> ) as a belated b-day gift. As exp, Sony prods are reliable and of good quality. Love my bus rides more now

zpm57

2025-08-06T20:00:00

Rated 3 out of 5

Consistent static

Honestly, the XM3 was way better. I went through two XM4 models with malfunctioning sound quality (booming, static, crackling sounds that gradually became louder) while playing music or simply using the noise canceling feature without music.

GreyEels

2025-08-05T20:00:00

Rated 5 out of 5

Best Daily Headphones

Sony headphones deliver clear sound and comfortable wear, making them ideal for daily work and casual use. They offer reliable performance and a stylish design that fits perfectly into everyday life.

Robert W.

2025-08-03T20:00:00

Rated 1 out of 5

Great sound terrible build quality

I bought these for my wife for Christmas. She really liked them but after about a year the joint connecting the headband to the ear piece broke. This was just outside the warranty period, so we reviewed some videos to learn it is a common issue and follow some tips (e.g., try plastic weld). That worked for a few weeks, then the side broke, so we did the same thing, then it broke again, hence the duct tape. This was normal household wear, and I definitely would expect better from Sony and this price point. They have setup a service via Microland for headband repair, but that is another $150 and I would sooner put that toward new headphones with a different company.

Gabriel_yyj

2025-07-29T20:00:00

Rated 5 out of 5

Superb Active Noise Canelling technology

Upgraded from my XM3 to the XM5. The ANC (Active Noise Cancelling) feature is significantly better with the XM5. Highly recommeded.

alderaan65

2025-07-28T20:00:00

Rated 1 out of 5

Expensive and does not last long.

Bought this in November 2023 and only lasted 18 months and now the right speaker driver is totally dead. For $400 dollars I expected better especially from Sony. Their quality and support is rapidly going down the drain as well as my money.

Zumpy

2025-07-28T20:00:00

Rated 4 out of 5

Love the design

bought this early this month. been eyeing this smoky pink for so long. when my saving is enough i just bought one as birthday present <3

yoon24

2025-07-27T20:00:00

Rated 5 out of 5

Headphones M5

I bought it for my daughter and she loves it so much.

Bentank

2025-07-23T20:00:00

Rated 1 out of 5

Piece of garbage

Bought a little less than a year ago, both hinges are broken, the battery life is abysmal, the sound quality has decreased severely, now to the point where these are unusable in any shape or form. $400 for a month of good usage. After that, it just degrades very quickly. (side note; really uncomfortable most of the time, never a good fit and would always rest funky on my head and ears.)

The H.

2025-07-20T20:00:00

Rated 5 out of 5

WH -1000XMS

I bought it a month ago and I never regret it , it so comfort to put it around your ears. It was a amazing experience when you listening to your favourite kind of music it's truly different than any headphone that I ever have before. When you connect it with 360 live music apps it's give you another dimension of music experience that you never heard it before it just like going to live concert. Im really glad to have it with me , now im always bring it with me whenever im going out especially on holiday.

Li r.

2025-07-14T20:00:00

Rated 5 out of 5

Great features

I bought this 15 days ago and I glad I did it, the best sound and comfort. But it little bit sensitive when you cover the headphones with hoodie

Putdusak

2025-07-14T20:00:00

Rated 4 out of 5

Enjoy it

Bought it a month ago, enjoy it so far. And good quality.

Music L.

2025-07-12T20:00:00

Rated 3 out of 5

Needs improvement

I would appreciate if we had some good features added to the Xm5 such as THE LISTENING MODE feature from the Xm6. And the sound quality and the noise cancelling feature needs some improvements since the price we pay as a customer is not cheep. I would appreciate if you would take this matter seriously and fix these problems in the next update for these Xm5 headphones. Thank you.

Vish01

2025-07-10T20:00:00

Rated 1 out of 5

SONY WH1000XM5-Useless for watching movies.

Useless for watching movies. Cannot disable Automatic Gain Control -AGC of source signal. Dialogue volume OK but when characters stop talking volume drops to total silence eliminating all critical background sounds and any mood music. Destroys suspension of disbelief pulling viewer out of movie. Volume continuely goes up and down ruining and wasting all the effort and work by the sound engineer. Gone back to my WIRED Sennheiser headphones.

PCQ3912

2025-07-10T20:00:00

Rated 5 out of 5

Awesome product!

I bought a month ago and I am so happy with its quality. I love the sound and the option to personalise it through app.

KrishAnn

2025-07-10T20:00:00

Rated 5 out of 5

Best Product Ever Owned

Very good during travel. Especially in flight. Great product

Jebon

2025-07-08T20:00:00

Rated 5 out of 5

Great battery, sound quality, & comfort!!

The best thing about these is the battery life! I use them all the time and only have to charge once a week max. They also charge to full in genuinely 15 minutes which is insane. I bought these almost a year ago now and I am so happy with them. Good quality, durable, good case, very comfortable to wear. They sometimes hurt the top of my head a bit, but only after wearing them for hours on end. Overall, I am very pleased and impressed!

nora13

2025-07-06T20:00:00

Rated 5 out of 5

Best buy this 2025

Best buy this 2025, bought 2 total for me and my wife.

Phil_ph

2025-07-06T20:00:00

Rated 1 out of 5

Extremely Disappointed. Not worthy for the price.

After using this product for just a month, I deeply regret spending such a high amount on what turned out to be a very average and uncomfortable pair of headphones. I expected premium sound quality and comfort, but got neither. The audio is mostly flat and unimpressive - bad for music, worse for watching films. After using equalizer only it made some progress but not to my expectations. To make things worse, the headphones heat up after just 30 minutes of use, making them painful to wear for any extended period.

pathumpml

2025-07-04T20:00:00

Rated 4 out of 5

Great headphone!

I bought this a month ago.. the sound quality is superb

Amin89

2025-07-02T20:00:00

Rated 5 out of 5

Still the Best

Good but not perfect. The nc and quality after eq tweeks are amazing overall.

eanc010000

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Sony WH-1000XM5 Specifications

Bluetooth

Bluetooth

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  • Bluetooth version

    Bluetooth Specification Version 5.2

  • Effective Range

    32.81' (83.33cm)

  • Frequency Range

    2.4 GHz band (2.4000-2.4835 GHz)

  • Profile

    A2DP, AVRCP, HFP, HSP

  • Supported Audio Formats

    SBC, AAC, LDAC

  • Supported Content Protection

    SCMS-T

General Features

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  • Cord Length

    3.94' (120cm) (Approx.)

  • Cord type

    Single-sided (detachable)

  • Driver Unit

    11.82" (30cm)

  • Frequency Response

    4 Hz-40,000 Hz (JEITA)
    Active Operation: 4 Hz-40,000 Hz

    Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)
    20 Hz-40,000 Hz (LDAC 96 kHz Sampling 990 kbps)

  • Headphone Type

    Closed, dynamic

  • Impedance (Ohm)

    48 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)

  • Inputs

    Stereo Mini Jack

  • Magnet

    Neodymium

  • Passive Operation

    Yes

  • Plug

    Gold-plated L-shaped stereo mini plug

  • Sensitivities (dB/mW)

    102 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned on), 100 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned off)

  • Volume Control

    Touch Sensor

  • Wearing Style

    Over Ear

  • DSEE Extreme

    Yes

Noise Canceling

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  • Ambient Sound Mode

    Yes

  • Atmospheric Pressure Optimizing

    Yes

  • Personal NC Optimizer

    Auto NC Optimizer

  • Quick Attention

    Yes

Battery

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  • Battery Life

    Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF) (Continuous communication time)
    Max. 30 hrs (NC ON), Max. 40 hrs (NC OFF) (Continuous music playback time)

  • Battery Charge Method

    USB

  • Battery Charge Time

    Approx. 3.5 hrs

  • Battery Info

    Required, included

  • Battery Material

    Lithium-ion

  • Battery Type

    Non-universal

  • Battery Quantity

    1

Physical

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  • Color

    Silver

  • Weight

    8.82 oz (250g) (Approx.)

About Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Silver

FEATURED REVIEWS

Simply the Best

By LightFoot

The product arrived in what appears to be planet friendly packaging, certainly no plastic on the outside or packaging. The Reference Guide included requires an electron microscope to read. The Help Guide is an essential download for Seniors like me. I was up and running within seconds listening to music from my tablet. From new, all you need to know is hold down the power button for 2 seconds. Once connected it takes you to the Sony Headphones Connect App in the Store. Registering the prod...

View full Review

Amazing!

By Kloud6

These headphones have exceeded my expectations! These are light and comfortable. Easy to set up by Bluetooth or plugging in. They charge quickly and work so well that my husband had trouble using them to talk to clients because it was weird hearing himself. I did accidentally hit the subtle buttons a few times and the matte finish show fingerprints easier then I'd like but over these are amazing! My mom's begging to use them on her overseas trip.

Under the banner of Sony's renowned audio innovation, the WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones in Silver offer a premium listening experience that stands out in the crowded market of high-end audio gear. These headphones are engineered for audiophiles and casual listeners alike, delivering high-quality, high-resolution audio with the convenience of wireless technology.

Crafted with style and durability in mind, the WH-1000XM5 headphones feature a sleek, stylish design that is both comfortable for extended wear and robust enough to withstand the rigors of daily use. The soft fit leather and ergonomic design ensure all-day comfort, while the lightweight construction and seamless swivel and hanger design add to the headphones' luxurious feel.

At the heart of the WH-1000XM5's advanced capabilities are two processors that control eight microphones, resulting in unprecedented noise cancellation and exceptional call quality. Whether you're on a flight or in a bustling caf©, the industry-leading noise cancellation technology effectively blocks out unwanted high and mid-frequency sounds, allowing you to immerse yourself in your music or conversation without distractions.

The newly developed 30mm driver unit is precision-engineered to enhance noise canceling, particularly in the lower frequency ranges, ensuring that your music is heard with crystal-clear clarity. The integration of Sony's unique technologies, such as the Integrated Processor V1 and HD Noise Canceling Processor QN1, further refines the listening experience by optimizing noise processing and delivering magnificent sound engineered to perfection.

For those who demand the best in audio quality, the WH-1000XM5 supports both High-Resolution Audio and High-Resolution Audio Wireless, courtesy of LDAC technology. This means that you can enjoy exceptional audio quality without the constraints of wires. Additionally, the DSEE Extreme feature, powered by Edge-AI, restores the high-range sound lost in compression, ensuring that every track sounds as close to the original recording as possible.

Communication is seamless with the WH-1000XM5, thanks to Precise Voice Pickup Technology and advanced audio signal processing. The four beamforming microphones focus on your voice, ensuring that your calls are crystal clear, even in noisy environments. The innovative Speak-to-Chat feature pauses your music automatically when you start a conversation, resuming playback when your chat ends.

For added convenience, the headphones are equipped with intuitive touch controls, voice assistant compatibility with Google and Alexa, and Multipoint Connection for effortless switching between Bluetooth devices. Fast Pair and Swift Pair features make connecting to your devices a breeze, while the capacitive sensor enables instant pause and play as you remove or wear the headphones.

Designed with the environment in mind, the WH-1000XM5's packaging is plastic-free and made from recycled and sustainable materials, reflecting Sony's commitment to social responsibility.

In summary, the Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones are a testament to Sony's dedication to audio excellence, offering an unparalleled listening experience, advanced features, and a commitment to sustainability that discerning customers will appreciate.

Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Silver Features

  • Industry-leading noise cancellation optimized to you
  • Magnificent Sound, engineered to perfection
  • Crystal clear hands-free calling
  • Up to 30-hour battery life with quick charging (3 min charge for 3 hours of playback)
  • Ultra-comfortable, lightweight design with soft fit leather
  • Multipoint connection allows you to quickly switch between devices
  • Redesigned collapsible case made for easy storage in a bag
  • WH-1000XM5 headphones feature intuitive touch control settings
  • For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound
  • Instant pause. Instant play

What's in the box:

  • Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones (Silver)
  • 3.94' Audio Cable
  • Collapsible Carrying Case
  • Original Box