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Review Summary
2025-10-07T20:00:00
I am loving it so far. Using the XM5 for work meetings and personal listening.
Dennis75
2025-10-06T20:00:00
The sound quality is amazing, but i have severe allergic reaction on the material of the pads that i can't use it.
JIBV
2025-10-05T20:00:00
I bought it last month and it is great. It sounds very good.
Buknoy
2025-10-03T20:00:00
I bought this second hand off eBay prefect headphones absolutely amazing way better then my previous razer headphones
25TConway
2025-10-01T20:00:00
I just got my headphones today and although they were in another box with bubble wrap the box was beat up with a lot of black smudges like theses were used or returned. I waiting longer vs going to a store or amazon to get them directly from Sony to help ensure I got a great product. I was never able to reach a real person when I called customer service and the phone hung up on me multiple times. What a shame.
upset m.
2025-09-29T20:00:00
Underwhelming volume but has great noise cancelling
Nats1496
2025-09-29T20:00:00
ANC is great. Sound is crisp. Very comfortable to wear.
Lvws99
2025-09-27T20:00:00
Good noise cancelling, clear sound. Not heavy, fit to ears.
Jojabks
2025-09-26T20:00:00
I Bought the product about 2 weeks, no regrets at all
Bobayisa
2025-09-26T20:00:00
I bought this a month ago, and after using it for a good while, I can say the sound quality is SUPERB. It's round, and rich. Pretty clear, plus the noise cancelling is really effective, totally worth whqt you paid for. One thing to note tho is that the controls on the right ear side is pretty sensitive. Sometimes it gets swiped by fabric when I lay down a bit while using it. Other than that, pretty good sound quality --10/10
kaii210
2025-09-26T20:00:00
As expected with my other Sony products, good quality and great experience.
CK S.
2025-09-25T20:00:00
Cheaper than the XM6, and have fantastic clarity. Definitely worth the money.
Nongs
2025-09-25T20:00:00
Bought these headphones in May 2025 and the hinge on the headphone seems to have poor quality control, which is similar to most of the negative reviews. The hinge on one of the earcups that connects the headphone to the headband has failed and the glue and plastic has detached the cup from the headphone band just four months later in September 2025 just from normal use. Upon speaking with customer support and relations and putting in a claim, there is nothing that could be done other than paying for a new pair of headphones or sending it off for a repair at my own expense. For an almost $500 dollar headphones to to be practically defective in four months from purchase due to everyday use is disappointing. At the end, the offer provided was to pay more than I originally paid for the headphones to get a new replacement or to get them repaired for almost half the cost paid for the headphones a few months prior. There is in no way, in good faith, I can recommend this product as this is a consistent issue, from brief research, since its launch. Very unfortunate that there is nothing that can be done as the limited warranty provided does not have any coverage for damage, accidental or not.
ajval
2025-09-21T20:00:00
I brought this one month ago and now after everyday use I got to know its a little bit louse over my head like when doing workout it falls down even if I am doing something that requires not that much of the movement I tried to adjust the overall fit. And at many place the noice cancelled is not good also it lets a lot of unnecessary sound in. Overall its good ??
Ninjahacker
2025-09-19T20:00:00
Very good headphones great sound quality great product one of the best headphones I have had
Maciej G.
2025-09-18T20:00:00
Bought 2 months ago and the sound is good. Noise cancelling is reasonably good.
stryfe
2025-09-16T20:00:00
Bought the headphones at good price and happy with my purchase! Love the colour & sound of the headphones...
Kims28
2025-09-16T20:00:00
It's great! The noise cancelling feature is great. It really helps me tune out from all the distractions. It also does not hurt my ears when I wear them for a long time.
KimCl
2025-09-13T20:00:00
I used it during my fight and listened to music; its voice cancellation is excellent.
BAN01
2025-09-13T20:00:00
It's very nice and good sound quality, I really ?? ??
RKANNA
2025-09-11T20:00:00
Really glad that I paid for this higher range model. Happy with the sounds and the ambient setting. Hope the battery life can last many years
Bluchee
2025-09-03T20:00:00
Overal good pair of headphones, but the build quality is mid at best. I am no audiophile, and have not purchased a headset this expensive before. I have used several other mid to low-range devices and can appreciate the difference. The price is for the noise-canceling function. The quality of the music is notable in comparison to other devices. It is very noticeable when I am in public/noisy environments. For the price, the build is disappointing. The controls work most of the time, but start to act up the longer I wear them. I suspect the pressure pad is either getting humid or depressed as I wear them. I have to turn off the control features if I wear them for more than an hour. The hinge also broke while wearing for normal use. I will admit to being a more blunt person, but I cannot point to any major drop/pressure that would explain the break. Search the internet for "1000XM5 hinge" and you'll see what I mean. For hundreds of dollars and version 5 you would think these issues would be better and not worse.
bhpbop
2025-09-01T20:00:00
I loved my WH-1000XM5s, which I found to be significantly more comfortable than my old Bose Headphones. This was until they broke twice, in the same way, within a year. This headphones have great sound, noise cancelling and are comfortable enough that you can wear them for hours with little discomfort. However, I cannot recommend them due to the poor plastic construction of the band, specific where the joints pivot. In short, these joints are brittle and have broken twice on me in the exact same way despite being in the Sony provided case when they broke. Consequently, I am now out $450+ CAD for a product that I assumed would last me multiple years. I, and I imagine others, simply cannot afford to replace such an expensive product every year or so. This is also not a part of the product covered under warranty, and even if it was the manufacture won't cover "physical damage" despite the fact that the plastic joints are an obvious failure point. I would love to upgrade to a newer Sony product (the WH-1000XM6s) because I genuinely loved everything else about the headphones. But I cannot justify continuing with the band if these products are going to continually break in the same way, with no backstop or assistance from the manufacture in terms of replacement. In other words, these headphones are great - if you can afford replacing it at your own cost, every year or so. *Note, the white sheen in the picture is my failed attempt to super-glue the headphones back together
Aidanyyz
2025-08-28T20:00:00
Got the Sony WH-1000XM5 as a birthday gift for my friend, and she's beyond happy with it! ?? The noise cancellation is on another level - much better than Apple's headphones. Sound quality is richer, bass is deeper, and it's way more comfortable for long listening. Definitely feels more premium and worth the price. (Reminder: Please remember to email me the TNG reload reward as early as possible, thanks!)
Mr H.
2025-08-28T20:00:00
When I listen the music from Apple and Spotify the WH-1000XM5 have warm sound. Good for the Lon time use. But, the easy to affect the strains form the oil from ears or hair.
Mth01
2025-08-24T20:00:00
These headphones are easy to use, lightweight, and comfortable. Sound quality is crisp but does not quite meet the depth and richness of my old Ziks from Parrot. The Ziks were twice as expensive, though! I'll enjoy these Sony headphones well.
Makrishna
2025-08-22T20:00:00
Headband is painful, not made for smaller or female/ childrens head size. I am an averaged size female and it will not adjust small enough. The added pressure gives me a headache so I do a messy bun and sit it on there until I can find a fix. I review 150-200 audiobooks a year with these. They are the best overall quality I've tried. The comfort is perfect on the ears. Noise cancellation is so good I've slept with them on. My ears do not get sweaty. I don't have to take my earrings off. I have used them for phone calls and voice is clear to the person on the other line. Doesn't pick up background noise. I would have upgraded to future models if they had made them to adjust smaller and fixed the headband/cushion issue. I talked to a customer service rep from the website and no changes have been made to the design to fix the problem. It is no secret and there are a lot of forums talking about ways to make these more comfortable. I will buy them immediately when or if they do.
FictionalFlings
2025-08-22T20:00:00
Sound is awesome and also the noise cancelling is good
Kelvin X.
2025-08-22T20:00:00
it boosts my productivity as an architect that loves listening to music while working.
arpao
2025-08-22T20:00:00
I bought 2 weeks ago and has been using it when outdoor.
KM T.
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Browse our FAQ
Bluetooth Specification Version 5.2
32.81' (83.33cm)
2.4 GHz band (2.4000-2.4835 GHz)
A2DP, AVRCP, HFP, HSP
SBC, AAC, LDAC
SCMS-T
3.94' (120cm) (Approx.)
Single-sided (detachable)
11.82" (30cm)
4 Hz-40,000 Hz (JEITA)
Active Operation: 4 Hz-40,000 Hz
Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)
20 Hz-40,000 Hz (LDAC 96 kHz Sampling 990 kbps)
Closed, dynamic
48 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)
Stereo Mini Jack
Neodymium
Yes
Gold-plated L-shaped stereo mini plug
102 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned on), 100 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned off)
Touch Sensor
Over Ear
Yes
Yes
Yes
Auto NC Optimizer
Yes
Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF) (Continuous communication time)
Max. 30 hrs (NC ON), Max. 40 hrs (NC OFF) (Continuous music playback time)
USB
Approx. 3.5 hrs
Required, included
Lithium-ion
Non-universal
1
Silver
8.82 oz (250g) (Approx.)
192223241718, 192223234314, 027242923249
Simply the Best
By LightFoot
The product arrived in what appears to be planet friendly packaging, certainly no plastic on the outside or packaging. The Reference Guide included requires an electron microscope to read. The Help Guide is an essential download for Seniors like me. I was up and running within seconds listening to music from my tablet. From new, all you need to know is hold down the power button for 2 seconds. Once connected it takes you to the Sony Headphones Connect App in the Store. Registering the prod...
View full Review
Amazing!
By Kloud6
These headphones have exceeded my expectations! These are light and comfortable. Easy to set up by Bluetooth or plugging in. They charge quickly and work so well that my husband had trouble using them to talk to clients because it was weird hearing himself. I did accidentally hit the subtle buttons a few times and the matte finish show fingerprints easier then I'd like but over these are amazing! My mom's begging to use them on her overseas trip.
Discover the unparalleled listening experience offered by the Sony WH-1000XM5 Wireless Noise Canceling Headphones. These high-quality headphones are designed with advanced technology to provide you with crystal clear audio, whether you're listening to your favorite music or making hands-free calls.
Experience the power of eight microphones controlled by two processors, delivering industry-leading noise cancellation and exceptional call quality. The newly developed driver, DSEE - Extreme, and Hi-Res audio support combine to provide awe-inspiring audio quality, making these headphones a top choice for audiophiles.
The Sony WH-1000XM5 headphones are equipped with an Auto Noise Canceling Optimizer, which automatically adjusts noise cancellation based on your environment and wearing conditions. This feature, combined with the Multi Noise Sensor Technology, ensures a dramatic reduction in high-frequency noise, allowing you to enjoy your music without any distractions.
The integrated Processor V1, developed by Sony, works in harmony with the HD Noise Canceling Processor QN1 to control the eight microphones, delivering unprecedented noise-canceling quality. The 30mm precision-engineered driver unit, featuring a soft TPU edge, enhances noise canceling, especially in low-frequency ranges.
These stylish headphones support High-Resolution Audio and High-Resolution Audio Wireless, thanks to Sony's industry-adopted audio coding technology, LDAC. This technology transmits approximately three times more data than conventional Bluetooth audio, ensuring exceptional High-Resolution Audio quality.
The Sony WH-1000XM5 headphones also feature Precise Voice Pickup Technology and advanced audio signal processing for crystal clear hands-free calling. The four beamforming microphones are calibrated to pick up your voice, ensuring clear communication even in noisy environments.
Designed for comfort, these lightweight headphones are finished in soft fit leather, providing a snug fit around the head with less pressure on the ears. They also come with a portable wireless charger, making them a perfect companion for frequent travelers.
The Sony WH-1000XM5 headphones are not just about superior sound quality and comfort; they also offer smart features like Speak-to-Chat, which automatically stops your music when you start a conversation, and resumes it when your chat is over.
These headphones are also environmentally friendly, with packaging designed based on low toxicity design principles and a 'Made to be Remade' philosophy. The packaging uses 99% recycled and sustainable materials, and the headphones themselves use recycled plastic materials from automobile parts.
Experience the Sony WH-1000XM5 Wireless Noise Canceling Headphones - a perfect blend of advanced technology, comfort, and eco-friendliness.
https://www.sony.com/electronics
800-942-7669