Used Xerox VersaLink B405 Monochrome Multifunction Laser Printer, 47ppm Letter, 1200x1200 dpi, 700 Sheet Standard Capacity - Print, Copy, Scan, Fax, Email

2024-04-16T20:00:00

Past the learning curve, felt the machine handled exceedingly well. Powered on always and ready to tackle production print after print, task after task. Am satisfied, and certainly it's a work mule that needs a nudge, you have put time into it if you really want to maximize a profit. Simply put: "Time value of money"

Geoster

Originally posted at

2024-02-24T19:00:00

I bought this printer some months ago and it is an excellent product

cesar69

Originally posted at

2024-01-18T19:00:00

I have owned many printers over the 26 year span of my business. This one by far is the most compact and easiest to use. I also love the dashboard computer features and just the overall ease of use. Excellent Multifunction Printer!!!

respondright

Originally posted at

2023-09-13T20:00:00

Printer was bought about 2 years ago still going, but repl. cartridges for the early version are hard to find.

Elvira

Originally posted at

2023-08-15T20:00:00

Does not come with a Wi-Fi Adapter (Wireless Connectivity Kit 497K16750), and this much needed part has been out of stock for months everywhere. The feedback I'm getting when I call shopXerox, and other vendors, is that there is no indication that this adapter will be available anytime soon.

olmmp

Originally posted at

2023-06-29T20:00:00

We bought one of these at the recommendation of our tech guy. The first one failed within 15 minutes; stating there was no ink. We replaced the cartridge and it said the brand new 400 dollar cartridge had no ink. Nothing we did worked - we sent it back. Bought another new one from xerox - this one has had mulitple issues and now instead of sending the tech they promised, they are sending us a part. Who knows when that will come. If I win the lottery tomorrow, I will happily OfficeSpace this printer and never buy another.

bob2727

Originally posted at

2023-05-07T20:00:00

It is a little harder to use than what we had. Also slower. Training on it from a Xerox sales person would have helped

Barb

Originally posted at

2022-05-23T20:00:00

ALL FUNCTIONS PERFORM WELL. EXACTLY WHAT YOU WANT!

MNBRNT

Originally posted at

2022-05-16T20:00:00

Bought this a month ago. Easy to set up, print quality very sharp, user friendly touch screen display, very fast and an excellent price. Photo copies, prints and scans direct from our computers. Great value for money.

Stuart105

Originally posted at

2022-03-14T20:00:00

I bought this printer in late 2017 for my one-person CPA firm. This printer has been a work horse since day one and does a great job whether printing tax returns, letter or envelopes. And it's also easy on the toner, too. I liked this printer so much that when I needed to replace my "road" printer I bought a Phaser. I buy my toner and drums through Xerox and participate in their e-Concierge program that provides extended warranty. Of course, the printers are so good that I haven't needed any service.

Smankow

Originally posted at

2022-02-15T19:00:00

It makes squeaky noises every time it prints! It is brand new~I am not sure why the noise. Not very happy

DMM

Originally posted at

2021-09-26T20:00:00

Easy to work with the hardware parts. Quick set up, software user friendly.

James

Originally posted at

2021-09-09T20:00:00

WENT FROM THE XEROX WORK CENTER 3615 TO THIS AND IT IS AN EXCELLENT UPGRADE! ONLY COMPLAINT IS THE SCREEN ALWAYS GOING TO SLEEP. PRINTER HAS ALL THE FEATURES YOU WOULD NEED AND IS FAST! CAN'T ASK FOR MUCH MORE. THE ONLY UPGRADE LEFT IS FOR THE MACHINE TO MAKE YOUR COFFEE FOR YOU!

MARC

Originally posted at

2021-08-22T20:00:00

I can't seem to figure out how to print a confirmation page that the fax has been sent. Does this machine do this??

Lisa120

Originally posted at

2021-08-20T20:00:00

I'm writing about the situation where my Xerox VersaLink B405 Serial # 9HB925608 failed.  I researched the various laser printers on the market for the printer capabilities within my price range.  I chose what I believed to be the best choice, Xerox VersaLink B405 and it was delivered mid October.. Clearly I have made an expensive and troublesome mistake as failure occurred near the end of May and remains inoperative. I opened a service ticket #25717472 on June 4th.The Xerox representative on the phone assisted me in performing a variety of actions to verify the printer was indeed not working properly.  Upon completion of these actions I was told a service technician would be dispatched. I offered to take the printer to a repair shop but was told it would be an on site service call. Very good so far but.... The service technician was very cordial, courteous and capable and I told him no big rush to return the printer to service however I never anticipated it would drag on this long.  The technician has now visited 4 times over the past 76 days replacing various components in the printer.  At the end of his last visit on August 11th the technician made contact with someone at Xerox and told me the printer was authorized to be replaced as it was no longer cost effective to attempt even more on site repairs. Xerox was contacted on August 17th in an unsuccessful attempt to learn when the printer replacement would be performed.  I was informed by the Xerox representative that some additional information needed to be provided by the service technician so the resolution would be given a higher priority.  Again Xerox did not contact me so on August 19th I called Xerox once more.  Again I was told the same thing where there was some incomplete information on my service ticket that was required and the order for the replacement was not yet initiated pending some missing information. I asked why Xerox would not contact me and what I could do and was told to just keep calling until the problem is resolved. I also asked if Xerox treated all of their customers this way or was it just me and the reply was it should not happen like this.  Of course I already knew that but again no resolution whatsoever except being told the service technician would be 'pinged' to contact me. So now it's about 3 months post failure and 76 days so far with the service and repair ticket in the hands of Xerox but I have absolutely zero information about when I can expect the replacement.  Despite Xerox having my phone number, email address and physical mailing address I have had zero contact from Xerox this entire time, including the days since I was told the printer would be replaced.  My decision and my strong advice to others is to avoid and never purchase any Xerox products.

Dissatisfied

Originally posted at

2021-06-30T20:00:00

I purchased this printer in April. Received the printer with no cords. After a separate purchase for a power cord the darn thing would not work. Call service, replace a p[art. Still not printing right. sent a technician, waited for another part.. still not working.. its been over 2 months and I am still not able to use this machine

RW

Originally posted at

2021-06-30T20:00:00

There is a noise it makes when printing that is not good.

Duncan67

Originally posted at

2021-06-29T20:00:00

It has been very useful in my work, scans, faxes, copies, prints. Works quickly and not at all hard to figure out how to use it.

CRChaffin

Originally posted at

2021-06-21T20:00:00

WE PURCHASED THIS FOR OUR OFFICE HOPING IT WOULD KEEP UP WITH THE DOCUMENT WE PRINT, SCAN, FAX, COPY. WE ARE VERY DISAPPOINTED IN THIS PRODUCT. IT WAS NOT EASY TO SET UP AND GET GOING. THE INSTRUCTION BOOKLET HAS A ONE LINE DESCRIPTION FOR EACH STEP, WHICH IS NOT CLEAR. WE ACTUALLY HAD TO HOOK UP OUR OLD H.P. TO MAINTAIN OUR OFFICE NEEDS. SO THE XEROX SAT UNABLE TO BE USED BECAUSE WE COULDN'T FIGURE OUT HOW TO MAKE IT WORK. WE FEEL WE SPENT TOO MUCH MONEY FOR SOMETHING THAT HARDLY WORKS RIGHT, IS TOO COMPLICATED TO SET UP AND USE AND IF YOU RUN OUT OF PAPER IN THE MAIN TRAY IT KICKS UP ERRORS AND DEFAULTS TO ANOTHER SETTING THAT WE CAN'T FIGURE OUT. THEN TO FIND OUT IF WE DID NOT PURCHASE THE PROTECTION PLAN WE HAVE TO PAY AN EXTRA 50$ AN HOUR TO HAVE TECH SUPPORT??? I AM SURE I WILL NOT BE PLEASED WHEN I HAVE TO REPLACE THE TONER AND INK EITHER.... HIGHLY DISAPPOINTED IN THIS CHOICE.

AIMZILLA

Originally posted at

2021-06-09T20:00:00

The automatics paper feeder on top of the printer makes it easy for me to scanned and copy multiple quantities of pages without getting stuck.

SP9

Originally posted at

2021-05-27T20:00:00

This is a good product. Just having problems sometimes after printing envelopes and then going back to regular printing. Sometimes regular printing don't work; got to go through the menu in order to resume printing..

kimmie

Originally posted at

2021-05-06T20:00:00

We bought this printer in April of 2019. Our office went remote in March of 2020 due to the pandemic. So we got one full year out of it and then would only use it occasionally, maybe a few pages here and there a month when someone would come in. Now it's completely shot. It will not go past the blue Xerox start screen, I cannot connect to the Embedded Web Server, and when I got it into the special boot mode to do a FACTORY INIT MODE reset it won't do anything but get stuck again on the blue Xerox start screen. Don't waste your money.

LivLaw

Originally posted at

2021-04-21T15:09:09

worked great for the first 6 months and nothing but problems since then...error messages all the time, jams often..difficult for servicing..I do not recommend

rose b.

2021-04-14T20:00:00

Faxing is inconsistent, it apparently isn't compatible with some digital phone lines. I could not set it up without outside help. Support was great in figuring out email, scaning, and error codes.

AJK6969

Originally posted at

2021-02-13T19:00:00

This is my 3rd Xerox printer over the years and I find their quality exemplary. All my Xerox printers have been bullet proof and I find this VersaLink B405 no different. The few times over the years that I have needed support, Xerox had been there and resolved the problem quickly and efficiently. An enthusiastic thumbs up!

Steve

Originally posted at

2021-01-18T19:00:00

The product is not user friendly

dsander

Originally posted at

2021-01-11T19:00:00

Far to difficult to set up and use......every 2nd print job bluetooth or wireless hangs and creates error. Admin account frequently locks.....Pass!!! The easiest things....bluetooth or wireless 1 page print jobs require 15 minutes to reset everything. Terrible waste of $700

Home G.

Originally posted at

2021-01-11T19:00:00

As a company, we make plenty of copies for our clients. The quality of the printer is excellent. We have had this printer for 3 years and only had one issue. We were able to handle this issue without a service call. Xerox did an excellent job in building this printer. Kudos!!!!!!

Rene

Originally posted at

2021-01-06T19:00:00

PRODUCT HAS ALREADY NEEDED A NEW PAPER TRAY --- AND ALOS NEED A NEW DRUM CARTRAGE WITHOUT WARNING

RON

Originally posted at

2020-12-15T19:00:00

Not user friendly. Envelopes crease/crinkle when run through machine. Paper drawer difficult to open/close.

Tigatha

Originally posted at