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Review Summary
2023-07-15T20:00:00
I have owned previous HP Laser Jet Pro Printers and LOVED Them. I am in shock that HP has it set up so that when your ink gets low (20% remaining) it squeals to the point that you think a gear is grinding or? I have to say I believe this is on purpose. The old printers you could continue to print for a month and didn't have to replace even when it said it was empty. Now you need to replace toner ink months before empty. A set of Toner cartridges are $289 for HP version(Don't use fake version) . I went from a huge HP fan to think a bit before purchasing from them now.
DebbieG13
2023-03-31T20:00:00
Very easy to operate
Robin T.
2023-02-21T19:00:00
We use this printer to print and scan between 5 people in the office. We brought a new one because they are great and better than the other printers we have.
Liberty S.
2023-02-17T19:00:00
Great refurbished printer. I have several others that we bought new and was impressed with their durability and ease of maintaining and use. So when I needed another I decided to try refurbished. I would definitely recommend this product from this seller ina terms of price and quality.
Ehall1972
2023-02-12T19:00:00
Perfect for our business needs. I don't have to connect to a HP account.
Doug221
2023-02-11T19:00:00
Setting up the printer to scan requires install of HP software that is NOT plug and play easy. More trouble than it is worth when spending this kind of money.
KevinWh
2023-02-04T19:00:00
Works great. I replay a HP inkjet printer that was very disappointing failed after two year and with HP ink program it made things worse due to software glitches what happened. This laser jet has been working very well so far had about 7 months we have used heavily. So far so good.
NTSMA
2023-01-19T19:00:00
This printer works fine for a small office environment. I absolutely despise that it uses a different toner cartridge than the outgoing model (M426) and the model that replaces the M428 will surely use yet another cartridge. It's a shady business tactic that HP has been enjoying for years.
BruceWithToner
2022-12-25T16:03:33
easy setup and easy printing air print is definitely smooth!
DAVID H.
2022-12-16T19:00:00
Print quality is very good and fast however, the location of the digital pad makes it awkward to make selections for right handed people and a very small space to get your hand in to retreive the copies.
Lorna C.
2022-11-07T19:00:00
Not a cheap printer to last only 1 year. Network and fax board stopped working. Tough to find a repair facility that will take printers.
Spider13
2022-11-01T20:00:00
We have been using this device for a while. The refurbished works just like new. Happy with our purchase.
mhough6229
2022-09-07T20:00:00
Product was not working out of the box/ Support was AWFUL!
Liz D.
2022-09-01T20:00:00
I love this printer especially the double side printing feature that comes as defaults. Set-up was pretty easy but for the networking that took a little bit more time. Good for the price!
Prince C.
2022-08-28T20:00:00
Prints very quickly and fast. Ive had several HP all in ones and this one is b y far the fastest
GRTalley
2022-08-10T20:00:00
To use all the features, allocate about 45 minutes for setup. Good all around machine with fast scanning and printing. $100 less and it would be a no-brainer.
TP C.
2022-06-22T20:00:00
super hard to get things to scan, and hp will charge you to help you figure it out
ME C.
2022-06-19T20:00:00
The speed and quality are good. The printer cannot print single checks. You will either have to throw them away or order a pack of forms leaders. I strongly suggest ordering the additional paper tray with 500 page capacity.
BRojas
2022-06-18T20:00:00
The feeder is not working and stuck , where do i contact ?
VeeL
2022-06-16T20:00:00
It works well and HP Smart is easy to use. My only problem is the connection to the Wi-Fi. It disconnects ofter and I am no longer able to reconnect it although I know how to do it. I have done it often and it worked but now, it no longer works. I have the same router and the same printer since 2 years. the Test report says that the printer does not speak the same language as the router. It used to work. I am not able to find HP Support. They make me do and redo the same thing that is not working.
Belidom
2022-06-14T20:00:00
easy to set up and quality printing - a little pricey at the moment
LaredoMan
2022-06-02T20:00:00
not simple install; still can't use keypad, only smart app works to scan and print
BeLT
2022-05-28T20:00:00
Excellent purchase. Easy setup and very reliable. I liked it so much that I purchased for home office.
Miss I.
2022-05-15T20:00:00
I bought this a couple of months ago and after fighting to get it to function properly since then I'm ready to throw it in the dumpster. I'm not sure if it's the hardware or software or both that's at fault, but it simply can't handle any task greater than printing a few pages from a word doc in black and white. Literally anything more complicated than that takes half an hour of trial and error. Either the printer is "offline," or it can't detect the paper, or it can't feed the paper, or it feeds the paper and doesn't print, or it feeds the paper and prints and the ink is smeared all over, or the orientation is opposite of what I selected, or...well, you get the picture. Would I recommend this product to a friend? No, I wouldn't recommend it to my worst enemy.
JeffA7435757
2022-05-06T20:00:00
Can use software on computer to use the scanner option but cannot scan from the printer window function. Contacted online help chat and was told it's one or the other not both. Unfortunate as it would be very useful to sometimes use the printer window to scan to an email.
Kasmith
2022-05-03T20:00:00
I have had this printer for about two years now, and it has not failed me since. The print looks lovely, and it is easy to use. Really happy with this printer.
Matyas7890
2022-05-01T20:00:00
Super fast and easy to set up, Love it. Ink is pricey though
Frank123
2022-05-01T20:00:00
... and still going strong! I have not had to change any components and this printer is still working beautifully! I am a loan signing agent and I use it quite frequently for printing and scanning documents.
NotaryNow2020
2022-04-14T20:00:00
Not reliable. Scanner is a PROBLEM. Thinking about replacing it.
KEBD
2022-03-18T20:00:00
It works great. We added the optional paper tray. Highly recommend.
R P.
Extend coverage on pre-owned products after the retailer warranty ends and protect photo & video gear from accidental damage with Adorama Protect.
If we can’t fix it, we’ll replace it at no additional cost.
Coverage for pre-owned gear begins after the retailer warranty ends, plus accidental damage protection for photo/video gear that starts on day one.
Enjoy your gear without fear. We have you covered!
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Our claims process is simple & easy and our customer service team is happy to help.
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Browse our FAQ
Print, Copy, Scan, Fax, Email
Automatic (default)
Black (A4, normal): Up to 38 ppm
Black (letter, normal): Up to 40 ppm
Black (A4, duplex): Up to 31 ipm
Black (letter, duplex): Up to 33 ipm
Black (A4, ready): As fast as 6.3 sec
Black (A4, sleep): As fast as 8.8 sec
Laser
Black (best) Fine Lines (1200 x 1200 dpi); Black (normal) Normal (native 600 x 600 dpi; enhanced up to 4800 x 600 dpi); Black (fine lines) Fine Lines (1200 x 1200 dpi)
HP FastRes 1200, HP ProRes1200, Economode
1 (black)
HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster
HP Printer Assistant, HP Utility (Mac), HP Device Toolbox, HP Web JetAdmin Software, HP JetAdvantage Security Manager, HP SNMP Proxy Agent, HP WS Pro Proxy Agent, Printer Administrator
Resource Kit for HP Universal Print Driver (Driver Configuration Utility - Driver Deployment Utility - Managed Printing Administrator)
Type: Flatbed, ADF; Technology: Contact Image Sensor (CIS)
Normal (A4): al (A4): Up to 29 ppm/46 ipm (b&w), up to 20 ppm/34 ipm (color)
Enhanced: Up to 1200 x 1200 dpi; Hardware: Flatbed (Up to 1200 x 1200 dpi); ADF (Up to 300 x 300 dpi); Optical: Up to 1200 x 1200 dpi
Scan to email with LDAP email address lookup, Scan to network folder, Scan to USB, Scan to Microsoft SharePoint, Scan to computer with software, Fax archive to network folder, Fax archive to email, Fax to computer, Enable/disable fax, Quick Sets
Yes
Flatbed: 8.5 x 11.7" (216 x 297mm); ADF: 8.5 x 14" (216 x 356mm)
Front-panel scan, copy, email, or file buttons; HP Scan software; and user application via TWAIN or WIA
PDF, JPG, TIFF
Instant-on copy; Duplex copy (2-sided to 2-sided option of "book-style" or "flip style"); up to 999 multiple copies; Scan once print many; Collation; Reduce/enlarge from 25 to 400% (custom page size presets, binding margin, and two pages to one page); Fit to page; Brightness (lighter/darker); Quality (draft/normal/best); ID copy; Enhancements (optimize for content with presets: none, text, photo, mixed); Copy preview (scan glass only)
Black (A4): ack (A4): As fast as 7.2 sec; Black (A4, sleep): As fast as 9.5 sec; Black (letter): As fast as 6.8 sec; Black (letter, sleep): As fast as 9.1 sec
Color (text and graphics): Up to 600 x 600 dpi
Up to 999 copies
25 to 400%
ID Copy; Number of copies; Resize (including 2-Up); Lighter/Darker; Enhancements; Original Size; Binding Margin; Collation; Tray Selection; Two-Sided; Quality (Draft/Normal/Best); Save Current Settings; Restore Factory Defaults
33.6 kbps / 3 sec per page
Fax memory (A4): y (A4): Up to 400 pages
Fax memory (letter): Up to 400 pages
Black (best): Up to 300 x 300 dpi (halftone enabled); Black (standard): 203 x 98 dpi; Black and white (fine): Up to 203 x 196 dpi; Black photo grayscale: 300 x 300 dpi (halftone)
Auto fax reduction supported: Yes; Auto-redialing: edialing: Yes; Fax delayed sending: ed sending: Yes; Distinctive ring detection supported: Yes; Fax forwarding supported: Yes; Junk barrier supported: Yes, CSID matching only (Caller ID not supported); Maximum speed dialing numbers: peed dialing numbers: Up to 120 numbers; PC interface supported: Yes, only for sending; Fax polling supported: Yes (receive only)
Permanent fax memory backup; Auto fax reduction; Auto redialing; Delayed sending; Fax forwarding; TAM interface; Junk barrier; Distinctive ring detection; Cover page; Block fax; Billing codes; Save and load; Fax activity reports; Dial prefix setting; Print fax log; HP Digital Fax
1 Hi-Speed USB 2.0; 1 rear host USB; 1 Front USB port; Gigabit Ethernet LAN 10/100/1000BASET network; 802.11b/g/n / 2.4 / 5 GHZ Wi-Fi radio
Apple AirPrint; Google Cloud Print; HP ePrint; HP Smart App; Mobile Apps; Mopria Certified; Roam capable for easy printing; Wi-Fi Direct Printing
Yes, built-in dual-band Wi-Fi; Authentication via WEP, WPA/WPA2, WPA Enterprise; Encryption via AES or TKIP; WPS; Wi-Fi Direct; Bluetooth Low-Energy
Yes, via built-in 10/100/1000Base-TX Ethernet, Gigabit; Auto-crossover Ethernet; Authentication via 802.1X
Standard: 512MB DDR; 512MB Flash; Maximum: Maximum: 512MB DDR; 512MB Flash
No
1200 MHz
Up to 80,000 pages; Recommended monthly page volume: 750 to 4000
100-sheet tray 1, 250-sheet input tray 2; 50-sheet Automatic Document Feeder (ADF)
150-sheet output bin
Paper (plain, EcoEFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels;
Tray 1: 60 to 175 g/sq. m ; tray 2, optional 550-sheet tray 3: 60 to 120 g/sq. m
Tray 1: 3 x 5 to 8.5 x 14" (76.2 x 127 to 215.9 x 355.6mm); Tray 2, 3: 4.13 x 5.85 to 8.5 x 14" (104.9 x 148.59 to 215.9 x 355.6mm)
Windows Client OS (32/64 bit), Win10, Win8.1, Win 8 Basic, Win8 Pro, Win8 Enterprise, Win8 Enterprise N, Win7 Starter Edition SP1, UPD Win7 Ultimate, Mobile OS, iOS, Android, Mac, Apple macOS
Sierra v10.12, Apple macOS High Sierra v10.13, Apple macOS Mojave v10.14, Discrete PCL6 Printer Driver
PC:2 GB available hard disk space, Internet connection, USB port, Internet browser. Mac: 2 GB available hard drive space, Internet connection or USB port
Secure Boot, secure firmware integrity, runtime code integrity, password protect EWS, secure browsing via SSL/TLS 1.0, TLS 1.1, TLS 1.2; IPP over TLS; Network: enable/disable network ports and features, unused protocol and service disablement, SNMPv1 & SNMPv2 community password change
HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication; LDAP authentication and authorization; Firewall and ACL; control panel lock, certificates configuration, UPD PIN printing, Syslog, signed firmware, administrator settings, access control SNMPv3, 802.1x wireless authentication (EAP-TLS, LEAP, and PEAP), authentication via WEP
WPA/WPA2 Personal, WPA2-enterprise wired; encryption via AES or TKIP; Encrypted data storage; Secure data erase; Automatic firmware updates; Secure Encrypted Print via optional job storage, Compatible with optional HP JetAdvantage Security Manager, IPPS
84 scalable TrueType fonts
2.7" Color Touchscreen
2.7" (6.86 cm) intuitive color touchscreen (CGD)
ENERGY STAR qualified; EPEAT Silver; CECP; Blue Angel RAL-UZ 205
Yes
Power supply type: Internal (Built-in) power supply; Power supply required: 110-volt input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/-10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product varies by part number with # Option code identifier); Power consumption: 510 watts (active printing), 7.5 watts (ready), 0.9 watts (sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto-off/Manual-on), 0.06 (Manual Off); Typical El
Acoustic power emissions: 6.7 Bel(A) (Printing at 38 ppm) ; Acoustic power emissions (ready): Inaudible ; Acoustic pressure emissions bystander (active, printing): 53 dB(A) ; Acoustic pressure emissions bystander (ready): Inaudible
Operating temperature range: 15 to 32.5 Degree C ; Recommended operating temperature: 17.5 to 25 Degree C ; Operating humidity range: 10 to 80% RH (non-condensing) ; Recommended operating humidity range: 30 to 70% RH
IEC 60950-1:2005 +A1:2009+A2:2013/EN 60950-1:2006 +A11:2009+A1:2010+A12:2011+A2:2013; IEC 60825-1:2014/EN 60825-1:2014 (Class 1 Laser/LED Product); IEC 62479:2010/EN 62479:2010
TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint , Google Cloud Print 2.0, Mopria, IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management; Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download
16.5 x 15.35 x 12.7" (420 x 390 x 323mm)
27.77 lb (12.6kg)
Really Great Printer!!!
By Matyas7890
I have had this printer for about two years now, and it has not failed me since. The print looks lovely, and it is easy to use. Really happy with this printer.
HP Laserjet Pro MFP
By Miss I.
Excellent purchase. Easy setup and very reliable. I liked it so much that I purchased for home office.
Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your time where it's most effective growing your business and staying ahead of the competition.
Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future.
Today's businesses are always on, and always connected. Choose an MFP that can keep up with how you actually work, collaborate, and get things done.
Scan files directly to Microsoft SharePoint, Google Drive, Dropbox, email, USB, and network folders.
Help save time by automating all the steps in a complicated workflow via a 1 button shortcut.
Print wirelessly even without the network, stay connected with dual band Wi-Fi and Wi-Fi direct.
Print effortlessly from any device, virtually anywhere, to any HP printer-securely through the cloud.
You have enough to worry about each day. It's easy to accomplish what you need-and exceed your own expectations-with a streamlined MFP that's made for simple use.
Set up this MFP fast, and easily manage device settings to help increase overall printing efficiency.
Tackle tasks quickly and easily-with the simple intuitive 2.7" (6.8cm) color touchscreen.
Print Microsoft office docs and pdfs right off your USB drive.
Avoid interruptions with an HP LaserJet MFP designed to be streamlined for maximum productivity.
HP Print Security isn't just about securing printers. It's about helping to secure your network with real-time threat detection, automated monitoring, and software validation-designed to detect and stop an attack as it happens.
A suite of embedded security features help protect your MFP from being an entry point for attacks.
Help ensure the security of confidential information with optional PIN/Pull printing to retrieve print jobs.
Thwart potential attacks and take immediate action with instant notification of security issues.
Optional HP JetAdvantage Security Manager lets simply and efficiently secure your fleet of printers
Business is all about resource management, and finding efficiencies is everyone's responsibility. HP LaserJet MFPs are designed with the environment in mind, so you can handle what you need while conserving energy wherever possible.
Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner cartridges.
Help save paper right out of the box. The duplex print setting is set at default paper savings mode.
Saves up to 22% over prior products.
Help save energy with HP Auto-on/Auto-off technology.