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Review Summary
2023-08-22T20:00:00
Had this printer 3 years. Subscribed to HP instant INK, replaced cartridge one day and communication issue with the cartridge. Since I have no warranty, nobody will help me with the issue. Garbage product and terrible customer service. Shame on you HP... Find your ethics!
AGriff
2023-05-05T20:00:00
Worked well until it didn't! I have this printer for a little less than 3 years and now it will not print cyan. I've replaced a brand new ink cartridge for another new cartridge and it still wont work. I've followed all recommendations including cleaning the printhead and it just isn't working. Now I'm out of a printer with a bunch of new ink cartridges. I also own a canon that has worked longer than this one did. Super disappointing!!!
cfam22
2023-04-03T06:29:42
This is the second HP 7855 printer I have bought. It seems more solid than the updated version (which I returned).
SUSAN C.
2023-03-28T08:54:57
It had things that weren't working right on it. I had to send it back
KATRINA M.
2023-03-12T11:17:50
I would definitely recommend this printer. I like all of the functions and the print quality.
CARL C.
2023-03-07T19:00:00
I bought a remanufactured one of these printer and it works great. I love it!!!
tazzly
2023-01-06T19:00:00
I am on my second 7800 series HP ENVY Photo printer. I thought the first one was a lemon, but am having the same issue with the second. After a few weeks of successful printing, the machine will not print clearly in black. Documents are faded/incomplete. Ink levels are practically full. Very frustrating.
bwisch
2022-11-30T19:00:00
The printer looks great and fit my space perfectly. I set ii up with the USB Cable, inserted the cartridges, it ran the test page without an issue and then I get a warning to reinsert the color cartridge. I tried repeatedly and it wouldn't recognize that it was inserted. I should have listened to the other reviews that said this printer is defective. What has happened to HP!? I was trying to replace another recently bought HP printer that worked but took forever to start printing and made odd noises and flashing lights. I don't want a show, i want to print! I'm done with HP after more than 2 decades of only buying this brand. I am going to wait for an Epson to go on sale and they will be my brand from now on as long as it's more reliable than this thing.
blome
2022-03-16T20:00:00
I ran all the alignment tests multiple times and the text is not crisp when printing. It also refuses to Connect with my computer again. Was only able to print from it twice. If you are looking for something professional I don't suggest this one
Chrissy
2022-03-04T19:00:00
Hp photo all in one model 7855 was Easy to set up. Quieter than previous HP Envy 4560. Only just set up today, looking forward to using the extra features like scanning double sided, ports for memory stick and SD card, and much more.
M G.
2022-02-14T19:00:00
Printer feels & sounds like cheap plastic, but it works so far!
SWilliams
2022-02-03T19:00:00
Never let me down! It's a couple of years old now and getting a bit loud.
Yupper75
2022-01-27T19:00:00
I haven't tried it but my sons say it's not very user friendly. And it includes a lot of other steps our previous Canon printer didn't.
Csinc
2022-01-22T19:00:00
Super high quality printing experience for the price. Smart feature made my experience even better. However the instant ink takes days to ship out, a bit disappointing. But the printer is the best I've ever owned.
Jony
2022-01-19T19:00:00
Spent a lot of unnecessary time trying to change from metric to USA measurements on this printer.to print photos. This information should be readily available and not hidden from the purchaser.
Bob H.
2022-01-17T19:00:00
Uses combo color cartridge rather than 3 separate ones. I prefer the individual cartridges as I have more control. Also the scan to computer is more complicated. Works well but all in all preferred the prior one.
CTchic
2022-01-05T19:00:00
Amazing!! I use it to make sticker image quality is so good
Sean G.
2022-01-03T19:00:00
Great purchase. This is my second HP printer. Love the brand. Great quality. Love the fact I don't ever have to worry about how much ink I have left?. I get ink mailed to me automatically.
DShopper
2021-12-30T19:00:00
CONTACTED HP FIRST TO BE CERTAIN OF COMPATIBILITY WITH MY SOFTWARE BUT WHEN TRYING TO PUT IT UP FOR WORKING, MESSAGE FROM HP TELLING ME THE COMPUTER SOFTWARE WAS NOT SUPORTED. WRONG INFORMATIONS PROVIDED BY HP SUPPORT SADDLY, NOW HAVE TO BUY A NEW COMPUTOR BUT WONT BE HP FOR SURE....!
HENRYHOWARD
2021-12-27T19:00:00
Good overall printer even if the ink cartridge are much, much smaller than our previous All in One. Love the App to print miles away from home, which is really great as I dont have to wait, just sign scan and resend.
Riendeau
2021-12-26T19:00:00
I had to find something compatible with my MacBook Pro that printed at a decent speed and had the ink subscription deal. I'm not a heavy user of the printer and often my ink runs dry from under use. This way they send me ink whenever I need it and I just pay a monthly fee based on usage. With the price of ink for me this is a great deal.
PlainJane
2021-12-25T19:00:00
Easy to set up and provides good quality prints and does so with good speed. My only complaint is that when I send a print request by wifi to the printer from my computer it often comes back as being "offline". I then have to shut down and restart the printer before it recognizes the print request.
Al B.
2021-11-30T19:00:00
Overall it's a great copier. It has all the functions that a person requires. It does have one problem though; it will not allow the user to print 4"x6" photos from your computer. You must load the images onto a usb thumb drive. It took me a long time to discover this; HP customer service was ZERO help. If I could have received help from HP customer support I would have given this unit 5 stars
EdCalg
2021-11-19T19:00:00
Every time I go to use this printer, it doesn't work. Constantly says its out of paper when it is not, the bluetooth feature is always not working. Perhaps worst of all is when I try to restart it, it won't shut down unless I physically unplug it. Very unreliable for the price.
amandajh2001
2021-11-12T19:00:00
It keeps saying it is out of paper when it isn't. The app keeps disconnecting and needs to be reinstalled. I might be returning. Trying to figure out what is going on.
Amy7
2021-11-11T19:00:00
The rollers don't pick up the paper. We are constantly having to open the drawer, fluff the paper, shut the drawer and hope it picks it up this time. Also, when there are multiple pages it doesn't always print the whole page. It will print half a page and then a black line and then nothing. The colors don't come out very well. I tried to print a photo and it had weird spots on it, took forever to dry, and didn't look like a photo at all once it did dry.
Loolubell
2021-11-10T19:00:00
This is a nice functional printer, copier, fax machine. If I had it to do over again I would spend an extra hundred dollars and get the next one up. It is great if you were only using plain paper. There are some problems with using heavy white paper. HP gives great service and are extremely helpful on the phone. I love the Instant ink program for you never run out of ink. Technical Support is above average.
RMWUSPO
2021-11-10T19:00:00
Really like this printer. It has great color and clear black and white. Cartridges are easy to replace and I have Instantink to remind me when they are running low.
Roger J.
2021-10-30T20:00:00
This is my second HP all purpose printer. I am very pleased with it. It was easy set up and it works much better than my previous printer in allowing me to print different size pictures. The only thing thing I would change is the way you load paper. It is more difficult than my previous printer. Not a major problem.
MSBUTLER
2021-10-28T20:00:00
Easy to use and best results. This is my second printer from HP> Love how they perfom.
Diane T.
Extend coverage on pre-owned products after the retailer warranty ends and protect photo & video gear from accidental damage with Adorama Protect.
If we can’t fix it, we’ll replace it at no additional cost.
Coverage for pre-owned gear begins after the retailer warranty ends, plus accidental damage protection for photo/video gear that starts on day one.
Enjoy your gear without fear. We have you covered!
When regular use of your product over time results in mechanical or electrical failure.
We will never charge you a deductible after the purchase of a plan.
Our claims process is simple & easy and our customer service team is happy to help.
Adorama Protect powered by Extend is available for purchase to customers in the United States. Not available for International and U.S. territories purchases. Plans on pre-owned items do not cover pre-existing damages.
Browse our FAQ
Print, Fax, Scan, Copy, Web, Photo
Up to 50 copies
Yes, color
Up to 100 pages in black and white
Up to 300 x 311 dpi
Up to 120 numbers
20
Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz)
13.95 watts (printing), 3.60 watts (ready), 0.93 watts (sleep), 0.20 watts (off)
41 to 104½F
20 to 80% RH
17.86 x 16.14 x 7.61 in
17.86 x 19.80 x 7.61 in
16.75 lb
HP Printer Software, HP Update, Shop for Supplies Online, HP Photo Creations
As fast as 16 sec
As fast as 18 sec
Up to 1200 x 1200 rendered dpi (when printing from a computer)
Up to 4800 x 1200 optimized dpi color (when printing from a computer on selected HP photo papers and Print in Max dpi)
Up to 1000 pages
Up to 15 ppm
300 to 400
HP Thermal Inkjet
2.65" (6.75 cm) Capacitive touchscreen color graphics
2: 1 black, 1 Tri-color (cyan, magenta, yellow)
Dynamic security enabled printer. Intended to be used with cartridges using only HP original electronic circuitry. Cartridges with modified or non-HP electronic circuitry may not work, and those that work today may not work in the future.
Dye-based (color); pigment-based (black)
HP PCL 3 GUI
Yes
Up to 10 ppm
2 (Main and Photo Trays)
HP ePrint; Apple AirPrint; Mopria-certified; Wireless Direct Printing
1 USB 2.0 client and 1 USB host (for thumbdrive); 1 Wi-Fi 802.11b/g/n; 1 Ethernet; 1 RJ-11 (Fax), dual band wifi 2.4/5Ghz, BLE,SD card slot
Secure Digital
256 MB DDR3
IPv4, IPv6, Bonjour, Custom Raw Port/Port9100, mDNS, Embedded Web Server, Wireless Network Supported,SLP, WS-Print, Wireless b/g/n, WEP/WPA (AES), SNMP, Internet Printing Protocol, Bluetooth LE
Automatic
Up to 5 envelopes
Yes (up to 8.5 x 11 in, 216 x 297 mm)
Sheetfed
A4; A5; B5; DL; C6; A6
3.85 x 8.5 to 5 x 14 in
Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled
18 to 22 lb
16 to 72 lb
Tray 1: A4: 75 to 90 g/m½; HP envelopes: 75 to 90 g/m½; HP Photo Paper: up to 250 g/m½; HP 10 x 15 cm photo paper: up to 250 g/m½
Flatbed
RAW, JPG, PDF
Up to 1200 dpi
Up to 1200 dpi
8.5 x 14 in
Standard, 35 sheets
scan to usb, scan to SD
PDF; BMP; PNG; TIF; JPG
Up to 19 cpm
300 x 300 dpi
600 x 600 dpi
OS X v10.10 Yosemite, OS X v10.11 El Capitan , OS X v10.12 Sierra, 1 GB HD, Internet Microsoft½ Windows½ 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft½ Internet Explorer. Windows Vista½: 800 MHz 32-bit (x86) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft½ Internet Explorer8.
Windows½ XP SP3 or higher (32-bit only): any Intel½ Pentium½ II, Celeron½ or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft½ Internet Explorer 8. Windows Vista x64 has been removed from support on the CD & Web packs. Windows Server support is provided via the command line installer and supports Win Server 2008 R2 and higher.
Windows 10 (32-bit and 64-bit), Windows 8.1 (32-bit and 64-bit), Windows 8 (32-bit and 64-bit), Windows 7 (32-bit and 64-bit), Windows Vista (32-bit and 64-bit), Windows XP (32-bit) (Professional and Home Editions); Mac OS X v 10.8, v 10.9 or v 10.10; Linux
Great Printer
By JenniferS669471
I received this printer as a free sample for testing. I have tried my fair share of printers and this is by far on of my favorites. The print quality for pictures is amazing. This printer also allows double sided printing, which is a great feature. It prints quickly, was very easy to set up and add to our WIFI network. You do have to download an app onto your phone, but once that is done you can easily print from your mobile device. The unit is bigger (compared to others) but still fits comfo...
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So far, I'm very happy with this printer
By MichelePL
I bought this printer-scanner at the suggestion of an Office Depot employee based on what I needed a printer-scanner to do and how often I would be using it. So far, it's worked like a charm. I've seen reviews online saying setup wasn't smooth, but I had no problems whatsoever and was up and running fairly quickly (but, I’ve set up HP printers before and generally know what to do). Three things I like so far: (1) the ink seems more "fixed" on the page than my prior printer and printed text is...
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Get productive performance and photos that shine with powerful all-in-one capabilities. Produce authentic colors, and set up, connect, and print right from your mobile device.
HP Photo and Document All-in-One Printers are designed for families and other home users who want a device capable of printing everything from documents, email and web pages to rich, bright lab-quality photos - with copy and scan tools too.
Dynamic security enabled printer. Intended to be used with cartridges using onlyHP original electronic circuitry. Cartridges with modified or non-HP electronic circuitry may not work, and those that work today may not work in the future.
Stunning photos for less than 5 cents With HP Instant Ink, get ink delivered to your door and print photos for less than five cents. HP 64 ink cartridges deliver authentic colors so all your prints will shine.
Create stunning borderless photos and flyers right in your home. The power of your printer in the palm of your hand Printing photos just got easier from social media, the cloud, and your camera-roll gallery.
HP's most productive printer for home
Simply insert an SD or USB card, then view, edit, and print photos quickly. Easily print, copy, scan, and fax, with a seamless, smartphone-style 2.7-inch color touchscreen. Dedicated paper trays automatically match print settings to paper type. Breeze through tasks, using the 35-page automatic document feeder.